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4.2 out of 5

"if you like good restaurants and being close to quality shopping streets then this is a great place to stay " More

By a verified traveller on Thu 25 Jan 2018

Hotel Description

At Hotel Challis you'll be within just a 15-minute stroll of Woolloomooloo Wharf and Royal Botanic Gardens. Highlights at this hotel include in-room free WiFi and LCD TVs.

You can enjoy hairdryers, phones and desks, featured in all 55 rooms. Nice touches to enhance your stay include rainfall showerheads and free toiletries.

This business-friendly hotel offers free WiFi in public areas, a business centre and a garden. Additionally, you'll find laundry facilities, express check-in and free newspapers in the lobby. There's also the convenience of airport pick-up service.

Sights within a 20-minute walk of this 3.5-star East Sydney hotel include The Domain and St Mary's Cathedral.

Small Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
AU$154 per night

King Balcony Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Challis ratings based on 54 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Challis

Everyone (47) Couples (5) Business (1)
3 out of 5

Posted by on 18 May 2019

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2 out of 5
Concierge/reception service was poor. Had organised in advance transport to and from airport, confirmed with reception day prior that driver would pick me up, PAID IN ADVANCE ALSO! Told to head to reception and check out 15 mins prior, waited 40mins and after pushing reception to get in contact with service company to confirm whereabouts, they told me it wasn’t booked and nobody was on the way to pick me up. I showed them tax invoice and all they said was well give you your money back. I was highly likely to miss my flight at this stage. No apology, no offer to organise a ride ASAP as it was their team that messed up my driver. I called my own Uber and raced to my flight with minutes to spare. It was exhausting, stressful and ruined what could have been a great weekend in Sydney. Will not stay at any of group hotels again, advised all my colleagues and fellow companies (I’m in the hospitality industry) of incident. Disappointed and poor service.

Posted by , from Melbourne on 6 May 2019

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5 out of 5

Posted by on 5 May 2019

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4 out of 5
Stunning historic building in a beautiful setting. Tree lined street, close to great restaurants and still close to the city. If you are not into the typical hotel high rise and prefer a more boutique setting them this is for you. Be warned, rooms are small though and if you are 6ft 5 you might struggle in the tiny bathrooms :) I have stayed there several times and it is my choice when I am in town for work and social events.

Posted by on 24 Apr. 2019

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4 out of 5

Posted by on 23 Mar. 2019

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5 out of 5

Posted by on 6 Mar. 2019

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4 out of 5

Posted by on 3 Mar. 2019

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5 out of 5
Clean and charming hotel however the room and bathroom were extremely tiny. Not sure if it would be comfortable for more than a few days stay.

Posted by on 4 Feb. 2019

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4 out of 5
Beautiful leafy green area and close to the Domain, has a lovely view of the Harbour Bridge at the end of the street.

Posted by on 31 Jan. 2019

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4 out of 5
Perfect location- close to lots of good eateries .Parking the car at Wilson car park for 24hours for $25 a bonus organised by the Challis Hotel

Posted by on 17 Dec. 2018

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Property Features

A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. A shuttle from the airport to the hotel (available on request) is available for a fee. The business-friendly Hotel Challis also features tour or ticket assistance, a garden, and complimentary newspapers in the lobby. This 3.5-star East Sydney hotel is smoke free.

  • 55 guestrooms or units
  • 4 levels
  • Built in 1800
  • Business facilities
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Storage area for luggage
  • Tour and ticket information
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Sydney, NSW (SYD-Kingsford Smith Intl.) (17.1 km / 10.6 mi)
  • Train station: Sydney Central Station (3.1 km / 1.9 mi)
  • Metro station: Kings Cross Station (0.7 km / 0.4 mi)
  • Property shuttles: Airport pick-up
  • Parking:

Room Amenities

Hotel Challis offers 55 forms of air-conditioned accommodation with a hairdryer and free toiletries. LCD televisions are featured in guestrooms. Bathrooms include a shower with a rainfall showerhead. This East Sydney hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones.

  • LCD television
  • Fridge
  • Electric kettle
  • Shower
  • Rainfall showerhead
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Desk
  • Air conditioning
  • Ensuite bathroom

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is 18

Special check-in instructions:

The front desk is open daily from 7:00 AM - 11:00 PM.
If you are planning to arrive after 11:00 PM, please contact the property in advance using the information on the booking confirmation.

Airport shuttle service is available on request from 6:00 AM to 6:00 PM. Fees may apply. Contact the property in advance to get details.

The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Airport shuttle service is offered on request from 6:00 AM to 6:00 PM. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed, but service animals are welcome

Policies

Free WiFi is limited to 500MB per guestroom/day. A surcharge applies for additional usage. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Only service animals are allowed

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 14 per person
  • Airport shuttle fee per child: AUD 14
  • Nearby parking fee: AUD 25 per night
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Challis Potts Point
  • Hotel Challis
  • Challis Potts Point
  • Challis Hotel Sydney

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Free in-room WiFi has a 2-device limit.