4.5 out of 5

"Fabulous spot to stay, creative & warm interiors, wonderful lounge with comfy sofas & appealin stock of books, very friendly, helpful & authentic staf ... " More

By a verified traveller on Mon 13 Aug 2018

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Hotel Description

A luxury stay in the heart of The Rocks awaits you at Harbour Rocks Hotel Sydney MGallery by Sofitel. Within steps you'll find Museum of Contemporary Art and Circular Quay. Highlights at this boutique hotel include in-room free WiFi, free high-speed Internet and LED TVs.

IPod docks, cable TV and coffee/tea makers are featured in all 59 rooms. Dining in is an option with 24-hour room service, and minibars provide refreshments. Nice touches to enhance your stay include bathrobes and designer toiletries, while premium linens invite a good night's rest. Additionally, free newspapers, safes and hairdryers are available.

The fine-dining restaurant, Scarlett Restaurant, is open for breakfast, lunch and dinner. Eric Bar is the hotel's own wine bar, serving drinks along with light fare. Additionally, you'll find free wired Internet in public areas, a 24-hour fitness centre and a coffee shop/café. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM. There's also the convenience of car rentals on site.

Places within a short walk of this 5-star The Rocks hotel include The Rocks Markets and Overseas Passenger Terminal.

Room (Heritage)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$218 per night

Studio (Suite)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Heritage Superior Room (2 Single Size Beds)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Heritage Deluxe Room, 1 King Size Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Room (Heritage)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Harbour Rocks Hotel Sydney MGallery by Sofitel ratings based on 504 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Harbour Rocks Hotel Sydney MGallery by Sofitel

Everyone (251) Couples (230) Business (1) Family (23)
5 out of 5

Posted by on 12 May 2019

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5 out of 5
Great location. Staff were very friendly, loved the rustic decor and the very comfortable bed.

Posted by , from Gold Coast on 12 May 2019

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5 out of 5
Love the historic feel of this hotel. The restaurant was great.

Posted by on 25 Mar. 2019

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Comment from Hotel Management

28 Mar. 2019 by Felicia Henry, Reservations Supervisor

Dear Anonymous, Wow! Thank you for your review & 5 star rating on Wotif. We hope we can welcome you back soon! Regards

3 out of 5
Only reason you would stay in this hotel is for the location which was perfect. Air condition needs upgrading in 3rd floor room (very hot day to be fair) set on 16 degrees still was room was muggy and hot. Old building was charming however rooms a bit bland for price we paid. No room service menu found in room (unsure whether there was room service or not, but did not bother asking staff) however plenty cafes/restaurants in surrounding area. Bed was very comfortable. View out of window was not that great - smallish window for room, obstructed views and most of time big ships were docked blocking Opera House view (not hotel's fault).Overall, bit disappointing as we didn't get the value for money we were looking for. Would I stay here again? Probably not, though if you don't care about harbour views and just care about location - this hotel would suit you fine.

Posted by , from Sydney on 2 Feb. 2019

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Comment from Hotel Management

2 Mar. 2019 by Felicia Henry, Reservations Supervisor

Dear A, Thank you for taking time to share your feedback. I am very sorry for your experience with Air Conditioning Cooling. I am happy to share, we will now be servicing our units more often to ensure they continue to operate at their full potential. I am also sorry you were unable to locate our room service menu. You can now find our room service menu both on the TV and printed on the desk in each room. Please contact me directly if you would consider staying with us again as I can update your preferences with a Harbour View Room and so on. We hope to have the opportunity to welcome you back. Regards,

4 out of 5

Posted by on 25 Dec. 2018

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Comment from Hotel Management

31 Dec. 2018 by MP

Thank you for your feedback. Kind Regards, Management

4 out of 5

Posted by on 23 Dec. 2018

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Comment from Hotel Management

31 Dec. 2018 by MP

Thank you for the review. Kind Regards, Management

5 out of 5

Posted by on 27 Nov. 2018

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Comment from Hotel Management

29 Nov. 2018 by MP

Thank you for your feedback, we hope to see you again soon. Kind Regards, Management

4 out of 5
Great location in Sydney, very helpful staff. Easy access to restaurants and the city.

Posted by , from Canberra on 14 Nov. 2018

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Comment from Hotel Management

15 Nov. 2018 by MP

Hi Michael, Thank you for staying, we hope to see you again soon. Kind Regards, Management

5 out of 5
Fabulous spot to stay, creative & warm interiors, wonderful lounge with comfy sofas & appealin stock of books, very friendly, helpful & authentic staff, fantastic outdoor terrace that would be brilliant in summer. great room, only one drawback was shelf above basin is too low so difficult to brush teeth! I would definitely stay again :)

Posted by on 13 Aug. 2018

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Comment from Hotel Management

20 Aug. 2018 by Felicia Henry, Reservations Supervisor

Good Afternoon, Thank you for your feedback! We are so glad you loved the quirky features of our hotel and thank you for your informative feedback regarding the shelf height in which I have passed onto our Maintenance Manager to action. We look forward to welcoming you again in the future. Warm Regards, Felicia Henry Reservations Supervisor

5 out of 5
Great stay the whole entire time. The Staff were super friendly and the hotel was beautiful!

Posted by on 9 Aug. 2018

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Comment from Hotel Management

20 Aug. 2018 by Felicia Henry, Reservations Supervisor

Good Afternoon, Thank you for your feedback! I look forward to sharing your kind words amongst our team and we look forward to welcoming you again in the future. Warm Regards, Felicia Henry Reservations Supervisor

About the Harbour Rocks Hotel Sydney MGallery by Sofitel

Location 34-52 Harrington Street, The Rocks, NSW 2000

Property Features

Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. Wired Internet is free in public spaces. A 24-hour fitness centre, a library, and a terrace are also featured at the luxury Harbour Rocks Hotel Sydney MGallery by Sofitel. The hotel can provide concierge services and wedding services. This 5-star The Rocks hotel is smoke free.

  • 59 guestrooms or units
  • 3 levels
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free wired Internet

Parking

Offsite parking discounted rates available

Transport

  • Airport: Sydney, NSW (SYD-Kingsford Smith Intl.) (13.2 km / 8.2 mi)
  • Train station: Sydney Circular Quay Station (1 km / 0.6 mi)
  • Metro station: Wynyard Station (0.7 km / 0.4 mi)
  • Parking:

Room Amenities

Harbour Rocks Hotel Sydney MGallery by Sofitel offers 59 forms of air-conditioned accommodation with iPod docking stations and minibars. Beds feature premium bedding. 32-inch LED televisions come with premium cable channels and pay-per-view films. Bathrooms include a shower, a complimentary bathrobe, designer toiletries and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Minibar
  • iPod dock
  • In-room dining (24 hours)
  • LED television
  • Cable channels
  • Premium channels
  • Films for purchase
  • Coffee maker
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.

Scarlett Restaurant – This fine-dining restaurant serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).

Eric Bar – This wine bar only serves light fare. Happy hour is offered. Open daily.

Creperie Suzette – This Cafe specialises in French cuisine and serves breakfast, brunch, lunch and light fare. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 80 per day.

Pets

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • Only service animals are allowed
  • No lifts

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 37 per person (approximately)
  • Rollaway bed fee: AUD 80 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Harbour Rocks Hotel Sydney MGallery Collection
  • Harbour Hotel Sydney MGallery Collection
  • Harbour Rocks Sydney MGallery Collection
  • Harbour Sydney MGallery Collection
  • Harbour Rocks Hotel Sydney MGallery Sofitel
  • Harbour Hotel Sydney MGallery Sofitel
  • Harbour Rocks Sydney MGallery Sofitel
  • Harbour Sydney MGallery Sofitel