4.6 out of 5

"Beautiful hotel directly across the street to the conference centre I was attending which was very convenient. The room was perfect and the Staff me ... " More

By a verified traveller on Thu 30 Aug 2018

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Hotel Description

A luxury stay in the heart of Pyrmont awaits you at The Star Grand Hotel and Residences Sydney. Within steps you'll find Sydney Lyric Theatre and Australian National Maritime Museum within a 10-minute stroll. Highlights at this hotel include 20 restaurants, 8 bars/lounges and a full-service spa.

You can enjoy TVs with satellite channels, and all 480 individually decorated rooms feature free WiFi, iPod docks and coffee/tea makers. Dining in is an option with 24-hour room service, and minibars provide refreshments. Premium bedding and free toiletries are nice touches to enhance your stay. Free newspapers, safes and hairdryers are also available.

The restaurant, Sokyo, serves Japanese cuisine and is open for breakfast, lunch and dinner. Enjoy the outdoor swimming pool, nightclub, fitness centre and spa tub. 0 square feet (0 square metres) of event facilities include meeting rooms, and other business amenities include a business centre. Other amenities include 2 coffee shops/cafés and a casino. Buffet breakfast is available daily between 7 AM and 10:30 AM. There's also the convenience of valet parking.

Within a 15-minute walk of this 5-star Darling Harbour hotel, attractions include International Convention Centre Sydney and SEA LIFE Sydney Aquarium.

Superior Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$203 per night

1 Bedroom Pyrmont Suite - Office

Bed Count 1 King Bed Maximum Occupancy 2 Max

2 Bedroom Harbour Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

1 Bedroom Pyrmont Suite – Office (Executive Lounge Access)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Harbour Star Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Star Grand Hotel and Residences Sydney ratings based on 990 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Star Grand Hotel and Residences Sydney

Everyone (592) Couples (242) Business (6) Family (135)
5 out of 5

Posted by on 20 May 2019

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5 out of 5

Posted by on 20 May 2019

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5 out of 5
we appreciated the upgrade - without asking, that is customer service (despite the main reasoning the construction work - noise was minimal. The breakfast buffet on Thurs was a disappointment mainly because they got smashed by a convention & the people attending were downright rude to the staff & absolutely no table manners. Friday was its usual brilliant self still with plenty of people there.

Posted by on 19 May 2019

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5 out of 5
We always enjoy staying at this hotel when attending a show at the Lyric Theatre. So convenient.

Posted by on 14 May 2019

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5 out of 5
The room was lovely and spacious, the bed and pillows were amasing. the room was very quiet and we really relaxed and we felt very special.

Posted by on 13 May 2019

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1 out of 5
Nothing Conciere rude an unprofessional woken up 645amniince outside window construction I want refund

Posted by on 12 May 2019

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5 out of 5
We went to the Lyric Theatre, so loved the proximity, the room was spacious and clean.

Posted by on 2 May 2019

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Comment from Hotel Management

4 May 2019 by Ngai

Thank you for your amazing 5 out of 5 rating and review, we look forward to welcoming you back for another stay in the future.

5 out of 5
The property was fabulous. The room - the bed and bedding were amazing. It was like sleeping on a cloud. The breakfast was out of this world - the variety of choice was fantastic. All the staff were very helpful and friendly. I cannot rate this property high enough- very beautiful and relaxing stay 😀

Posted by on 1 May 2019

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Comment from Hotel Management

4 May 2019 by Ngai

Your excellent review is greatly appreciated by the team and we're absolutely thrilled you had an amazing time. We look forward to welcoming you back for another stay in the future. Kind regards,

4 out of 5

Posted by on 28 Apr. 2019

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Comment from Hotel Management

4 May 2019 by Ngai

Thank you for taking the time to rate us regarding your recent stay! Kind regards,

5 out of 5
We were here for a wedding just up the road at Doltone House it was perfect.

Posted by on 28 Apr. 2019

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Comment from Hotel Management

4 May 2019 by Ngai

Thank you for taking the time leave us such a wonderful review your stay with us at Astral Tower & Residences. We do hope we get the opportunity to welcoming you back for another stay in the future. Kind regards,

About the The Star Grand Hotel and Residences Sydney

Location 80 Pyrmont Street, Pyrmont, NSW 2009

Renovations + Closures

The property will be renovating from 01 March 2019 until 31 December 2019 (completion date subject to change). The following areas are affected:

  • Lift
  • Lobby

Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Property Features

The Star Grand Hotel and Residences Sydney offers its guests a full-service spa, an outdoor pool, and a spa tub. There are 20 restaurants and 2 coffee shops/cafés, as well as a nearby corner/local shop. You can unwind with a drink at one of the 8 bars/lounges. Public spaces have free WiFi. A business centre and a meeting room are available. Event space at this hotel measures 0 square feet (0 square metres). A casino, a nightclub, and a fitness centre are also featured at the luxury The Star Grand Hotel and Residences Sydney. Parking is available for a fee. Smoking is allowed in designated areas at this 5-star Pyrmont hotel.

  • 480 guestrooms or units
  • 15 levels
  • 2 buildings
  • 20 dining venues
  • 8 bars or lounges
  • 2 coffee shops
  • 0 sq ft of conference space
  • 0 sq. m of conference space
  • Built in 1999
  • Casino
  • Nightclub
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Concierge
  • Corner/local shop
  • Gift shop
  • ATM
  • On-site shopping
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Grocery/convenience store

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Sydney, NSW (SYD-Kingsford Smith Intl.) (11.3 km / 7 mi)
  • Train station: Exhibition Centre Station (1.1 km / 0.7 mi)
  • Metro station: Star City Light Rail Station (0.2 km / 0.1 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

The Star Grand Hotel and Residences Sydney offers 480 forms of air-conditioned accommodation with iPod docking stations and minibars. Each accommodation is individually decorated. Beds feature premium bedding. Televisions come with premium satellite channels and pay-per-view films. Bathrooms include complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and coffee/tea makers.

  • Minibar
  • iPod dock
  • In-room dining (24 hours)
  • Television
  • Satellite channels
  • Premium channels
  • Films for purchase
  • Coffee maker
  • Luxury bedding
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Unique decor
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:30 AM.

Sokyo – This restaurant specialises in Japanese cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Momofuku Seiobo – This restaurant specialises in local cuisine. Guests can enjoy drinks at the bar.

Balla – This restaurant specialises in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Black by Ezard – This restaurant specialises in local cuisine. Guests can enjoy drinks at the bar.

The Century – This restaurant specialises in Chinese cuisine and serves lunch and dinner.

24-hour room service is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness centre.

Spa Services

  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Special check-in instructions:

This property is undergoing renovations to its lobby and public areas. Renovations will be going on from 7 AM-5 PM Monday to Saturday. For more details, please contact the property using the number provided on the booking confirmation email.

This property is closed from 8 AM to 3 PM on May 28, 2019. Guests must vacate the property during this time. Check-in time will start at 3 PM. For more details, please contact the property using the information on the reservation confirmation received after booking.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 80.0 per day.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 38 for adults and AUD 19 for children (approximately)
  • Self-parking fee: AUD 35 per night
  • Valet parking fee: AUD 55 per day (in/out privileges)
  • Rollaway bed fee: AUD 80.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Astral Tower Star Hotel Pyrmont
  • Astral Tower Star Hotel
  • Astral Tower Star Pyrmont
  • Astral Tower Star

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.