4.3 out of 5

"Good relaxed atmosphere in good golfing and lake setting " More

By a verified traveller on Mon 27 Aug 2018

Enter dates to see availability

Hotel Description

A luxury stay in Pelican Waters awaits you at The Sebel Pelican Waters Golf Resort & Spa. You'll be 7.3 km (4.5 mi) from Bulcock Beach and 8.2 km (5.1 mi) from Kings Beach. Highlights at this hotel include 2 outdoor swimming pools, a full-service spa and a restaurant.

All 114 rooms feature TVs with satellite channels, and you can enjoy free WiFi, furnished balconies and safes. Room service, hairdryers and phones are also available. Housekeeping is available once per stay.

A day of pampering can include massages and body wraps along with aromatherapy and mani/pedis. The restaurant, Cienna Restaurant, is open for breakfast and dinner. For a drink, you can stop by the hotel's own bar/lounge. Enjoy the outdoor tennis court and pool loungers as well as access to a driving range. Plus you'll find free WiFi in public areas and laundry facilities. Full breakfast is available on weekdays between 7:00 AM and 8:30 AM. There's also the convenience of free self parking.

Attractions within a 15-minute drive of this 4.5-star Pelican Waters hotel include Shelly Beach and Moffat Beach.

Classic Room - 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$209 per night

Classic Apartment, 2 Bedrooms, Pool View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Stay & Play Guest Room (inc Round of Golf for 2 with motorized cart)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Three Bedroom Apartment

Bed Count 2 King Beds Maximum Occupancy 6 Max

Classic Room - 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Queen Room with Spa Bath

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

The Sebel Pelican Waters Golf Resort & Spa ratings based on 783 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Sebel Pelican Waters Golf Resort & Spa

Everyone (252) Couples (389) Business (2) Family (141)
3 out of 5
Bed was uncomfortable. Annoying when you pay good money for a getaway and you have to washup a couple of glasses otherwise hit with a cleaning fee.... defeats the purpose of a getaway from your day to day life.

Posted by , from Sunshine Coast on 19 May 2019

Was this review helpful to you?
4 out of 5
We loved everything about the property. The only disappointment was we were given an upgrade, but we were on level 2 with a view of the concrete roof of the back of the hotel. We would have preferred a smaller room with a decent view. Other than that, very goid

Posted by , from Toowoomba on 30 Apr. 2019

Was this review helpful to you?
3 out of 5
Closed to early on a Saturday night no bar no food if you’re late check in

Posted by on 31 Mar. 2019

Was this review helpful to you?
1 out of 5
While the room had been cleaned, the cleaners left no soap in the room, but made sure they had time for a cup of coffee as they then left the empty coffee and sugar packets in the rubbish bin. What's more the air conditioning does not work and it was cooler in the corridors than in the room.

Posted by on 31 Jan. 2019

Was this review helpful to you?
Comment from Hotel Management

6 Feb. 2019 by General Manager

Thank you for taking the time to provide me with you feedback. I apologise that there was no soap left in the room when it was cleaned. At no time do our housekeeping staff utilize the facilities in our rooms when they are cleaning or servicing rooms. I will certainly look into the issues you have raised with regard to the air- conditioning. Thank you again for your comments and I wish you happy and safe travels for the future. Kind regards Melissa Evans General Manager

4 out of 5
A lot of round abouts to get to the resort from Caloundra.

Posted by on 30 Jan. 2019

Was this review helpful to you?
Comment from Hotel Management

18 Feb. 2019 by Guest Relations Manager

Thank you for your feedback, yes plenty of roundabouts in Pelican Waters. I hope you enjoyed your stay.

4 out of 5
Nice hotel. Room was nice but a bit bland. Didn’t really like having to clean up and do the dishes for the price. And room service closed at 8:30. But was able to order through Menulog.

Posted by on 27 Jan. 2019

Was this review helpful to you?
Comment from Hotel Management

18 Feb. 2019 by Guest Relations

Thank you for your feedback, I trust you were able to enjoy your stay and see some of the area.

5 out of 5

Posted by on 14 Jan. 2019

Was this review helpful to you?
Comment from Hotel Management

16 Jan. 2019 by Guest Relations Manager

Thank you for your feedback.

5 out of 5
very enjoyable pool was great & room was very comfortable.

Posted by on 11 Jan. 2019

Was this review helpful to you?
Comment from Hotel Management

16 Jan. 2019 by Guest Relations Manager

Thank you for the feedback I am pleased you enjoyed the pool! It is always a guest highlight.

5 out of 5

Posted by on 10 Jan. 2019

Was this review helpful to you?
Comment from Hotel Management

16 Jan. 2019 by Guest Relations Manager

Thank you for your feedback.

5 out of 5
Very nice hotel, friendly staff. Amazing pool. Only criticism would be thay need to have more staff on for days with a lot of check ins. People had to wait over an hour to check in because rooms were not ready.

Posted by on 10 Jan. 2019

Was this review helpful to you?
Comment from Hotel Management

16 Jan. 2019 by Guest Relations Manager

Thank you for your feedback, yes we did have some very busy days over the peak period and are grateful to all the understanding guests during that time. I trust we will see you again soon.

About the The Sebel Pelican Waters Golf Resort & Spa

Location 38 Mahogany Drive, Pelican Waters, QLD 4551

Property Features

The Sebel Pelican Waters Golf Resort & Spa offers its guests 2 the outdoor swimming pools and an outdoor tennis court. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 7 meeting rooms available. Tour or ticket assistance, a BBQ, and a garden are also featured at the luxury The Sebel Pelican Waters Golf Resort & Spa. Limited free parking is available on a first-come, first-served basis.

  • 114 guestrooms or units
  • Dining venue
  • Bar or lounge
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • Beauty salon
  • ATM
  • Lift

Family Friendly Amenities

  • Family Property
  • Number of outdoor pools - 2
  • Free WiFi
  • Outdoor tennis court
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Airport: Maroochydore, QLD (MCY-Sunshine Coast) (33.5 km / 20.8 mi)
  • Parking: Free self parking

Room Amenities

The Sebel Pelican Waters Golf Resort & Spa offers 114 forms of air-conditioned accommodation with a safe and a hairdryer. Rooms open to furnished balconies. Satellite televisions are provided. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided once per stay.

  • Private balcony (furnished)
  • In-room dining (limited hours)
  • Television
  • Satellite channels
  • Housekeeping (once per stay)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a full breakfast on weekdays from 7:00 AM and 8:30 AM.

Cienna Restaurant – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Spa Services

  • Spa tub in spa
  • Number of treatment rooms 3
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2 PM

Special check-in instructions:

The front desk is open daily from 6 AM - 10:30 PM.

The front desk at this property is open daily from 6 AM - 10:30 PM.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Only service animals are allowed
  • Parking height restrictions apply

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 10 and AUD 100 per person (approximately)
  • Cleaning/housekeeping/linen fees vary based on length of stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Pelican Waters Golf Resort
  • Pelican Waters Golf
  • Sebel Pelican Waters Resort
  • Sebel Pelican Waters
  • Sebel Pelican Waters Golf Resort
  • Sebel Golf Resort
  • Sebel Pelican Waters Golf
  • Sebel Golf
  • The Sebel Pelican Waters Resort
  • Pelican Waters Golf Resort Spa

You should know

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.