4.3 out of 5

"Fabulous for a family holiday. Obviously slightly older hotel but this was reflected in the reasonable price. Fabulous facilities for a family holiday ... " More

By a verified traveller on Wed 29 Aug 2018

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Hotel Description

A family-friendly stay in Twin Waters awaits you at Novotel Twin Waters Resort. You'll find Aqua Fun Park Twin Waters a few steps away and Mudjimba Beach within a 10-minute stroll. Highlights at this beachfront hotel include a full-service spa, a restaurant, and an outdoor swimming pool.

TVs with satellite channels are featured in all 361 rooms, and you can enjoy coffee/tea makers, in-room massages, and hairdryers. In-room dining is easy with amenities like fridges and room service. Phones, irons/ironing boards, and desks are also available.

A day of pampering at Lagoon Day Spa can include massages, body wraps, and facials along with aromatherapy and thalassotherapy. The hotel's own poolside bar and bar/lounge are nice places to enjoy a drink. Spend the day at the beach where you'll find sunloungers, and enjoy the onsite health club and spa tub. Business amenities include meeting rooms and a business centre. Other amenities include free WiFi in public areas, a coffee shop/café, and a snack bar/deli. Buffet breakfast is available daily between 6:30 AM and 10 AM. There's also the convenience of free self parking.

With a stay at this 4-star Twin Waters hotel, you'll be 1.1 km (0.7 mi) from Twin Waters Golf Club and 3 km (1.9 mi) from Marcoola Beach.

Resort Room, Room, Garden View

Bed Count 1 Full Bed Maximum Occupancy 3 Max
AU$145 per night

Suite, Lagoon View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, Overwater

Bed Count 1 King Bed Maximum Occupancy 4 Max

Resort Room, Room, Lagoon View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Resort Room, Room, Garden View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, Garden View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Novotel Twin Waters Resort ratings based on 996 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0
4 out of 5
Very comfortable family room, facilities are great for families would definitely stay again and recommend to family and friends

Posted by on 15 Oct 2018

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Comment from Hotel Management

17 Oct 2018 by Novotel Twin Waters Resort

Thank you for your review, your comments are appreciated

3 out of 5

Posted by on 15 Oct 2018

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15 Oct 2018 by Novotel Twin Waters Resort

Thank you for taking the time to share you review

5 out of 5
Staff were so helpful! Beautiful location. Some facilities a little dated.

Posted by on 1 Oct 2018

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Comment from Hotel Management

2 Oct 2018 by Novotel Twin Waters Resort

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4 out of 5

Posted by on 24 Sep 2018

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Comment from Hotel Management

26 Sep 2018 by Novotel Twin Waters Resort

Thank you for your feedback, we hope to welcome you again one day

4 out of 5

Posted by on 12 Sep 2018

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Comment from Hotel Management

19 Sep 2018 by Novotel Twin Waters Resort

Thank you for your review

4 out of 5
The staff were fabulous...very very accommodating, very appreciated. The room was great and comfy. Loved the pool and inflatable course.

Posted by on 11 Sep 2018

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Comment from Hotel Management

19 Sep 2018 by Novotel Twin Waters Resort

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5 out of 5
Fabulous for a family holiday. Obviously slightly older hotel but this was reflected in the reasonable price. Fabulous facilities for a family holiday with lots of free activities for children (trampolines, golf putting, pool, boats etc). Also has a great day spa for parents to relax and get a massage or facial etc. would definitely go again.

Posted by , from Brisbane on 29 Aug 2018

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Comment from Hotel Management

30 Aug 2018 by Novotel Twin Waters Resort

Thank you for taking the time to share your review, we hope to welcome you back again one day soon

4 out of 5

Nice hotel on beach

Pros: Very nice tv
Cons: Free internet, better and cheaper food
Location: Sunshine Coast marathon
Shower need to have more power. Light for ensuite light was only main light for room.

Posted by , from brisbane on 23 Aug 2018

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Comment from Hotel Management

26 Aug 2018 by Novotel Twin Waters Resort

Thank you for your review, we hope to welcome you back soon

5 out of 5
Ideal for families. Great amenities. Excellent friendly staff. We will be back.

Posted by on 19 Aug 2018

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Comment from Hotel Management

21 Aug 2018 by Novotel Twin Waters Resort

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5 out of 5
Great venue for a conference, the food at the restaurant was delicious, easy to get to from the airport, comfortable rooms, beautiful setting. Will be looking at going back with my family in the future.

Posted by on 17 Aug 2018

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21 Aug 2018 by Novotel Twin Waters Resort

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Property Features

Novotel Twin Waters Resort offers its guests a full-service spa, an outdoor pool, and a health club. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. Public spaces have free WiFi and wired Internet. A business centre and meeting rooms are available. A hot tub, a terrace, and an arcade/games room are also featured at the family-friendly Novotel Twin Waters Resort. Self parking is free. This 4-star Twin Waters hotel is smoke free.

  • 361 guestrooms or units
  • 2 levels
  • 14 conference rooms
  • 1125 sq. m of conference space
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Deli
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Games room or arcade
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Miniature golf on site
  • Refrigerator

Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Maroochydore, QLD (MCY-Sunshine Coast) (4.8 km / 3 mi)
  • Parking: Free self parking

Room Amenities

Novotel Twin Waters Resort offers 361 forms of air-conditioned accommodation with a hairdryer and an iron/ironing board. Televisions come with satellite channels and pay-per-view films. Business-friendly amenities include desks and telephones. Fridges and coffee/tea makers are provided. Housekeeping is offered on a daily basis and in-room massages can be requested. Cots/infant beds (surcharge) are also available.

  • In-room dining (limited hours)
  • Television
  • Satellite channels
  • Films for purchase
  • Fridge
  • Coffee maker
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hairdryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.

Novotel Twin Waters Resort has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golf driving range on site
  • Waterskiing nearby
  • Miniature golf on site
  • Golfing on site
  • Parasailing nearby
  • Rock climbing nearby
  • Surfing/boogie boarding nearby
  • Mountain biking nearby
  • Volleyball on site
  • Kayaking on site
  • Skydiving nearby
  • Windsurfing nearby
  • Playground on site
  • Rafting nearby
  • Ecotours nearby
  • Segway rental/tour on site
  • Boat tours nearby
  • Sailing on site
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Personal motorised watercraft on site
  • Scuba diving nearby

Spa Services

Lagoon Day Spa has massage/treatment rooms. Services include facials, body wraps and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and thalassotherapy.

The spa is open daily.

  • Manicures and pedicures
  • Body wraps
  • Facial treatments
  • Aromatherapy treatments
  • Thalassotherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 35.00 per person (approximately)
  • Crib (infant bed) fee: AUD 10.0 per night
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Novotel Twin Waters Resort
  • Novotel Twin Waters

You should know

  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.