4.5 out of 5

"Nice new and fresh facilities, friendly staff. Would definitely stay again and recommend it to family and friends " More

By a verified traveller on Mon 20 Aug 2018

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Hotel Description

A luxury stay in the heart of Birtinya awaits you at Best Western Plus Lake Kawana Hotel. You'll be 2.3 km (1.4 mi) from Venue 114 and 2.5 km (1.6 mi) from Sunshine Coast Stadium. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LED TVs.

You can enjoy sitting areas, satellite TV and free newspapers, featured in all 81 rooms. Fridges and room service make in-room dining easy, and minibars provide refreshments. Nice touches to enhance your stay include free toiletries and premium bedding. Additionally, safes, hairdryers and irons/ironing boards are available.

The hotel's own bar/lounge is a nice place to enjoy a drink. Business amenities include conference space and a business centre. Additionally, you'll find free WiFi in public areas, a coffee shop/café and laundry facilities. Full breakfast is available on weekdays between 6:30 AM and 9:30 AM and on weekends between 7 AM and 10 AM. There's also the convenience of free self parking.

Attractions within a 10-minute drive of this 4.5-star Birtinya hotel include Kawana Beach and Moffat Beach.

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$110 per night

Deluxe Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Room, Multiple Beds, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, Multiple Beds, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchen (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Best Western Plus Lake Kawana Hotel ratings based on 237 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Best Western Plus Lake Kawana Hotel

Everyone (212) Couples (8) Business (7) Family (12)
5 out of 5
Bed very comfortable and curtains in room ensure you get that sleep in.

Posted by on 16 May 2019

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Comment from Hotel Management

19 May 2019 by Karen Young - Sales & Marketing Manager

Thank you for taking the time to review us & for letting our future potential customers know about us. We are pleased that you enjoyed your stay & look forward to having the opportunity to welcome you back in the near future.

4 out of 5
Lovely comfortable bed. Clean and modern property with easy parking and friendly helpful staff

Posted by on 12 May 2019

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Comment from Hotel Management

13 May 2019 by Karen Young - Sales & Marketing Manager

Thank you for taking the time to review us & for letting our future potential customers know about us. We are pleased that our staff offered you excellent customer service and that you enjoyed your stay. We look forward to having the opportunity to welcome you back in the near future.

5 out of 5
Very clean and comfortable room. Staff friendly and great service.

Posted by on 12 May 2019

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Comment from Hotel Management

12 May 2019 by Karen Young - Sales & Marketing Manager

Thank you for taking the time to review us & for letting our future potential customers know about us. We are pleased that our staff offered you excellent customer service and that you enjoyed your stay. We look forward to having the opportunity to welcome you back in the near future.

5 out of 5
Staff were excellent spacious clean rooms food was great maybe a little more seafood on the menu coming from the bush we were looking forward to that

Posted by on 5 May 2019

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Comment from Hotel Management

6 May 2019 by Karen Young - Sales & Marketing Manager

Thank you for taking the time to review us & for letting our future potential customers know about us. We are pleased that our staff offered you excellent customer service and that you enjoyed your stay. We look forward to having the opportunity to welcome you back in the near future.

5 out of 5

Posted by on 3 May 2019

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Comment from Hotel Management

6 May 2019 by Karen Young - Sales & Marketing Manager

Thank you for rating us ... we appreciate your time and are pleased that you were happy with your stay.

5 out of 5

Posted by on 26 Apr. 2019

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Comment from Hotel Management

28 Apr. 2019 by Karen Young - Sales & Marketing Manager

Thank you for rating us ... we appreciate your time and are pleased that you were happy with your stay.

5 out of 5
Nice, clean. Easy to locate, free drink and 10% meal discount.

Posted by on 25 Apr. 2019

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Comment from Hotel Management

28 Apr. 2019 by Karen Young - Sales & Marketing Manager

Thank you for taking the time to review us & letting our future potential customers know about us. We look forward to having the opportunity to welcome you back in the near future.

4 out of 5

Posted by on 22 Apr. 2019

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Comment from Hotel Management

23 Apr. 2019 by Karen Young - Sales & Marketing Manager

Thank you for rating us ... we appreciate your time and are pleased that you were happy with your stay.

3 out of 5
Place is fine, staff were nice. Seems silly if you accept payments by iPhone tap you wouldn't accept the $1 imprint. Pain in neck running around to find a actual card at check in all for a $1 when I had everything on my phone to make life easy.

Posted by on 21 Apr. 2019

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Comment from Hotel Management

7 May 2019 by Karen Young - Sales & Marketing Manager

Thank you for taking the time to review us & for letting our future potential customers know about us. We are pleased that our staff offered you excellent customer service. Unfortunately due to cc security risks we have had to implement measures to protect our valued guests and ourselves; this is ever changing however with technology changing so we will definitely discuss your comments and see if there is a better but equally secure way for us to do this. Thank you for your valued feedback and we hope to have the opportunity to welcome you back in the future.

4 out of 5

Posted by on 16 Apr. 2019

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Comment from Hotel Management

16 Apr. 2019 by Karen Young - Sales & Marketing Manager

Thank you for rating us ... we appreciate your time and are pleased that you were happy with your stay.

About the Best Western Plus Lake Kawana Hotel

Location 9 Florey Boulevard, Birtinya, QLD 4575

Property Features

Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. You'll find a business centre on site. Public spaces have free WiFi and wired Internet. A terrace, tour or ticket assistance, and a BBQ are also featured at the luxury Best Western Plus Lake Kawana Hotel. Self parking is free. This 4.5-star Birtinya hotel is smoke free.

  • 1 building
  • 81 guestrooms or units
  • 4 levels
  • Built in 2015
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Maroochydore, QLD (MCY-Sunshine Coast) (22 km / 13.7 mi)
  • Parking: Free self parking

Room Amenities

Best Western Plus Lake Kawana Hotel offers 81 forms of air-conditioned accommodation with minibars and a safe. This accommodation offers separate sitting areas. Beds feature premium bedding. 50-inch LED televisions come with premium satellite channels. Bathrooms include a shower, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • Sitting area
  • Minibar
  • In-room dining (limited hours)
  • LED television
  • Satellite channels
  • Premium channels
  • Fridge
  • Luxury bedding
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7 AM to 10 AM.

Best Western Plus Lake Kawana Hotel has a restaurant on site.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • Only service animals are allowed

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 15 and AUD 29 for adults, and AUD 5 and AUD 19 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Plus Oceanside Kawana Hotel Birtinya
  • Best Western Plus Oceanside Kawana Birtinya
  • Best Western Plus Oceanside Kawana

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.