Wotif Verified Review
5 / 5
Love the lounge area and the cleanliness. The staff can improve customer services during breakfast it would be nice they atleast announce that they are packing up especially the coffee machine while guest are still dining even thought it’s 10am. Can improve the set up asking guest their room number for breakfast, kind of tacky esp early morning. Feels like your trespassers when they ask for your room number. Overall the front desk are all friendly esp the night shift..love that they locked the front door during late night to ensure the safety of the guest and property. Overall, we love our stay. We will come back.
A verified traveller stayed at Holiday Inn Sunderland – City Centre, an IHG Hotel
Holiday Inn Sunderland – City Centre, an IHG Hotel