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4.5 out of 5

"Good lication . The man at reception who did the check in late at night was very friendly and helpful. The rooon was good as well " More

By a verified traveller on Wed 23 Jan 2019

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Hotel Description

A family-friendly stay in the heart of Strasbourg awaits you at Best Western Plus Monopole Metropole. Within just a 10-minute stroll, you'll find Train Station Square and Place Kléber. Highlights at this hotel include in-room free WiFi and LED TVs.

At the hotel's own lounge bar, you can stop for a drink. 560 square feet (52 square meters) of event facilities include a meeting room and conference space, and other business amenities include a business center and coworking space. Additionally, you'll find free WiFi in public areas, a gym, and a coffee shop/cafe. Full breakfast is available daily. Bring your pet along and take advantage of this property's pet-friendly amenities such as food and water bowls. There's also the convenience of self parking.

Places within a 15-minute walk of this 4-star Quartier de la Gare hotel include Strasbourg Christmas Market and Strasbourg Cathedral.

Comfort Room, 1 Queen Bed, Non Smoking (Twin bed on request)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$167* Per night/room 7 Apr. - 8 Apr.

Deluxe Room, 2 Single Beds, Non Smoking (Oversized Room)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Deluxe Room, 1 Queen Bed, Non Smoking (Larger Room;Twin bed on request)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Family Room, Multiple Beds, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Executive Room, 1 Queen Bed, Non Smoking (Twin bed on request)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Best Western Plus Monopole Metropole ratings based on 2 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Plus Monopole Metropole

Everyone (2)
5 out of 5
Good lication . The man at reception who did the check in late at night was very friendly and helpful. The rooon was good as well

Posted by on 23 Jan. 2019

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Comment from Hotel Management

24 Jan. 2019 by Véronique

Thank you so much for your great survey. I will forward your message to my team with pleasure and we hope to see you back soon. Best regards,

4 out of 5
Hotel was very central and close to railway station. Friendly staff and service

Posted by , from Australia on 16 Sep. 2018

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Comment from Hotel Management

17 Sep. 2018 by Veronique Siegel

Thank you David for your message and stay. We hope to see you back soon. Best regards,

About the Best Western Plus Monopole Metropole

Location 16 Rue Kuhn, Strasbourg, Bas-Rhin 67000

Property Features

There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business center, a meeting room, and coworking spaces. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 560 square feet (52 square meters) and includes conference space. A fitness center, a library, and tour/ticket assistance are also featured at the family-friendly Best Western Plus Monopole Metropole. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Strasbourg hotel is smoke free.

  • 81 guestrooms or units
  • 5 levels
  • 2 buildings
  • 560 sq ft of conference space
  • 52 sq m of conference space
  • Built in 1895
  • Deli
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access - wireless

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Strasbourg (XWG-Strasbourg SNCF Train Station) (0.6 km / 0.4 mi)
  • Metro station: Gare Centrale Tram Station (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Best Western Plus Monopole Metropole offers 81 air-conditioned accommodations with laptop-compatible safes and complimentary newspapers. Memory foam beds feature premium bedding. LED televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include offices, desks, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Memory foam beds
  • In-room dining (24 hours)
  • LED television
  • Cable channels
  • Premium channels
  • Luxury bedding
  • Hypo-allergenic bedding
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy full breakfast daily.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 20.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: EUR 10 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, and Eurocard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

  • Children stay free
  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Security system
  • Children stay free - maximum age 12
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities on site
  • Food service has been amended for enhanced safety
  • Guests must provide health documentation
  • Guests must provide a negative COVID-19 test result
  • Guests must provide proof of COVID-19 vaccination
  • Property does not offer on-site COVID-19 testing

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.75 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately EUR 17 per person
  • Self parking fee: EUR 17 per night
  • Pet fee: EUR 10 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Monopole
  • Best Western Monopole Métropole
  • Best Western Monopole Métropole Hotel
  • Best Western Monopole Metropole Hotel Strasbourg
  • Best Western Monopole Métropole Hotel Strasbourg
  • Best Western Monopole Métropole Strasbourg
  • Best Western Monopole Metropole
  • Best Western Monopole Metropole Strasbourg
  • Best Western Monopole Metropole Hotel
  • Best Western Plus Monopole Metropole Hotel Strasbourg
  • Best Western Plus Monopole Metropole Hotel
  • Best Western Plus Monopole Metropole Strasbourg
  • Best Plus Monopole Metropole
  • Best Western Plus Monopole Metropole Hotel
  • Best Western Plus Monopole Metropole Strasbourg
  • Best Western Plus Monopole Metropole Hotel Strasbourg

You should know

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.