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4.9 out of 5

"Rain forest setting and view of Mt Warning. Private and secluded facilities. Very nice breakfast hamper. " More

By a verified traveller on Thu 18 Jul 2019

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Hotel Description

A luxury stay in Mount Warning awaits you at Mt Warning Rainforest Retreat. You'll be 1.9 km (1.2 mi) from Hattons Bluff Nature Reserve and 2 km (1.2 mi) from Gondwana Rainforests of Australia. Highlights at this lodge include a full-service spa, a restaurant, and in-room kitchens.

A day of pampering can include hot stone massages, Swedish massages, and detox wraps along with reflexology and mani/pedis. Additionally, you'll find a terrace, a garden, and barbecue grills. There's also limited parking, along with the convenience of an airport shuttle.

Attractions in proximity to this 5-star Mount Warning lodge include Springbrook National Park and Lamington National Park.

Standard Suite, 1 Bedroom, Kitchen (Earth Lodge)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Suite, 1 Bedroom, Kitchen (Air Lodge)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Suite, 1 Bedroom, Kitchen (Water Lodge)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Mt Warning Rainforest Retreat ratings based on 7 Verified Reviews

Review Summary
4.9 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Mt Warning Rainforest Retreat

Everyone (1) Couples (6)
4 out of 5
Rain forest setting and view of Mt Warning. Private and secluded facilities. Very nice breakfast hamper.

Posted by on 18 Jul. 2019

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5 out of 5
Pros: An absolutely outstanding rainforest location, completely isolated from everyone, surrounded by rainforest sound in a superbly-created luxury cabin.
Location: Outstanding

Posted by , from Australia - VIC - Melbourne on 5 Jan. 2015

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Comment from Hotel Management

5 Jan. 2015 by

Thank you Ron, we are so pleased you loved your stay with us. We look forward to seeing you again sometime in the future when you are next looking for a romantic and secluded break away. Warmest regards, Casey

5 out of 5
Pros: Everything - Absolutely amazing
Cons: Having to leave
Location: Perfect, Wonderful, Away from it all
Facilities: Top of the line, State of the art, Outstanding, Go and see to believe; Value: Great deal, Bargain, Amazing; Service: Flawless, Go the extra mile, Outstanding; Cleanliness: Spotless, Immaculate, Beautiful; A must go see place to relax and catch up with yourself...put it on your bucket list

Posted by , from Australia - QLD - Gold Coast on 31 Dec. 2014

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Comment from Hotel Management

31 Dec. 2014 by

Thank you for your lovely review Alan, we are thrilled that you loved our beautiful accommodation so much. We look forward to seeing you back here again sometime in the future. Happy New Year to you!!!

5 out of 5
Pros: Wollumbin Palms is a unique get away for couples that are needing a relaxing time away in a beautiful bush surrounding.
Cons: We couldn't stay longer.
Location: Away from it all
Facilities: Distinctive; Value: Amazing; Service: Outstanding; Cleanliness: Beautiful; It's just down the road from Mt Warning and mins away from Murwillumbah.

Posted by , from Australia - NSW - Coffs Harbour on 10 Dec. 2014

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Comment from Hotel Management

10 Dec. 2014 by

Thank you Carenne, we are so pleased you enjoyed your stay with us. It was lovely meeting you, and we hope to see you again when you are next needing a romantic and peaceful break away from it all. Kindest regards, Casey and Phil

5 out of 5
Pros: A private sanctuary to reclaim your zen!
Cons: Leaving
Location: Away from it all
Value: Fantastic; Service: Go the extra mile, Friendly; Cleanliness: Spotless;

Posted by , from Australia - NSW - Regional NSW on 15 Jan. 2013

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Comment from Hotel Management

4 Dec. 2012 by

Thanks for your lovely review Natalie, we are so pleased you enjoyed your time with us, and look forward to seeing you again sometime. Warmest regards, Casey and Phil

5 out of 5
Pros: Amazing accommodations on a beautiful property.
Location: Peaceful and Serene
Facilities: Amazing and unique. ; Value: Affordable; Service: Go the extra mile, Extremely friendly; Cleanliness: Spotless; The wildlife is fantastic, well worth a morning walk.

Posted by , from Australia - QLD - Brisbane on 11 Oct. 2012

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Comment from Hotel Management

11 Oct. 2012 by

Thanks for your gorgeous review Luke, it is so nice to read guests comments who truly feel and appreciate all we do to make this a wonderful, romantic and secluded place to be. All the very best and we look forward to seeing you again sometime. Warmest regards, Casey and Phil

5 out of 5
Pros: Fresh baked bread every morning
Cons: NOTHING!
Location: Perfect, Away from it all, Outstanding
Facilities: Top of the line, Outstanding; Value: Fantastic, Amazing; Service: Remarkable, Go the extra mile, Phenomenal; Cleanliness: Spotless, Pristine, Beautiful; Thank you so much guys, what a cracking place for a holiday!

Posted by , from Australia - NSW - Sydney on 8 Oct. 2012

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Comment from Hotel Management

15 Sep. 2012 by

Thanks Neil, what a great review. We are so glad you got so much from your stay with us, we do try very hard to make it the best experience it can be, and to provide an interesting and unique place to be away from it all. Glad you thought it was cracking!!! We hope to see you again sometime in the future when you are next needing a romantic and secluded break away. Warmest regards, Casey and Phil

About the Mt Warning Rainforest Retreat

Location 112 Mount Warning Road, Mount Warning, NSW 2484

Property Features

There's a restaurant on site. Mt Warning Rainforest Retreat offers its guests a full-service spa. Spa services, a terrace, and barbecue grills are also featured at the luxury Mt Warning Rainforest Retreat. Smoking is allowed in designated areas at this 5-star Mount Warning lodge.

  • 1 floor
  • 3 guestrooms or units
  • 3 buildings
  • Built in 2000
  • Front desk (limited hours)
  • Express check-out
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Smoking in designated areas
  • Dining venue

Parking

Parking (limited spaces)

Transport

  • Property shuttles: Airport shuttle

Room Amenities

Mt Warning Rainforest Retreat offers 3 air-conditioned accommodations with fireplaces and DVD players. Rooms open to furnished balconies or patios. Accommodations offer separate sitting areas. Beds feature premium bedding. Accommodations at this 5-star lodge have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathrobes, complimentary toiletries, and hair dryers. Flat-screen televisions are featured in guestrooms. Additionally, rooms include espresso makers and coffee/tea makers.

  • In-room kitchen
  • Fireplace
  • Private balcony or patio (furnished)
  • Separate bedroom
  • Sitting area
  • Flat-screen television
  • DVD player
  • Refrigerator
  • Microwave
  • Stove
  • Rice cooker
  • Espresso maker
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Massage in room (surcharge)
  • Hair dryer
  • Bathrobes
  • Toiletries (free)
  • Iron and ironing board
  • Climate control (heating)
  • Ensuite bathroom

Food & Drink

Mt Warning Rainforest Retreat has a restaurant on site.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 1
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Massages
  • Hot stone massage
  • Swedish massage
  • Prenatal massage
  • Reflexology
  • Detoxification wrap

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 20
  • Check-in time ends at 9:30 PM

Special check-in instructions:

The front desk is open daily from 7:30 AM - 9 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:30 AM - 9 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 5 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children younger than 20 are not allowed at this adults-only property. All guests 20 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: AUD 50.00 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 66 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cash is not accepted.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Minimum guest age is 20
  • Caters to adults only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 7:30 AM
  • Front desk closes daily at 9 PM
  • Debit cards not accepted
  • Staffed front desk
  • Property is not cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are not provided with hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are not cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 250.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: AUD 50.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Amazing Wollumbin Palms Retreat Mt Warning Lodge
  • Amazing Wollumbin Palms Retreat Lodge
  • Amazing Wollumbin Palms Retreat Mt Warning
  • Amazing Wollumbin Palms Retreat
  • Mt Warning Rainforest Retreat Lodge
  • Amazing Wollumbin Palms Retreat at Mt Warning
  • Mt Warning Rainforest Retreat Lodge
  • Mt Warning Rainforest Retreat Mount Warning
  • Mt Warning Rainforest Retreat Lodge Mount Warning

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the lodge before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 20 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.