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Best Western Plus Stoke-on-Trent Hanley Moat House Hotel

Hotel Class
4 out of 5
Photo gallery

Reviews

4.1 / 5Very Good
819 reviews

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Spa

Map

What's nearby

  • Popular Location
    Waterworld
    2 min walk
  • Popular Location
    Regent Theatre
    18 min walk
  • Popular Location
    Potteries Shopping Centre
    20 min walk
  • Airport
    Manchester (MAN)
    39 min drive

Book online or call:

1800 796 370

Your dates need to occur after 2019-12-08. Try updating your dates to see prices for your trip.

    About this area

    Stoke-on-Trent

    Near a train station and near theme parks, Best Western Plus Stoke-on-Trent Hanley Moat House Hotel is in a walkable area with good shopping. The Potteries Museum and Art Gallery and Regent Theatre are cultural highlights, and some of the area's attractions include Trentham Monkey Forest and Biddulph Grange Garden. Looking to enjoy an event or a game while in town? See what's happening at Vale Park or Loomer Road Stadium. Our guests appreciate the hotel's central and quiet location.

    What's nearby

    • Popular Location
      Waterworld - 2 min walk
    • Popular Location
      Regent Theatre - 18 min walk
    • Popular Location
      Potteries Shopping Centre - 20 min walk
    • Popular Location
      Victoria Hall - 20 min walk
    • Popular Location
      New Vic Theatre - 3 min drive

    Getting around

    • Stoke-On-Trent Station - 7 min drive
    • Manchester (MAN) - 39 min drive

    About this property

    Best Western Plus Stoke-on-Trent Hanley Moat House Hotel

    This smoke-free hotel features a restaurant, an indoor pool, and a health club. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/café, and a spa tub are onsite. All 147 rooms offer free WiFi, 24-hour room service, and LCD TVs with digital channels. Other amenities that guests will find include coffee makers and electric kettles.

    Awards and affiliations

    Green / Sustainable Property
    This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and transportation

    • Self parking: GBP 5.00 per night

    Food and drink

    • Full breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:30 AM–10:30 AM on weekends: GBP 10.00-16.95 per person
    • 1 restaurant and 1 coffee shop/café
    • 1 bar
    • 24-hour room service

    Things to do

    • Aerobics classes
    • Fitness center
    • Indoor pool
    • Sauna
    • Spa services
    • Spa tub
    • Steam room

    Family friendly

    • Children's games
    • Indoor pool
    • Laundry facilities
    • Toys

    Conveniences

    • Elevator
    • Free newspapers in lobby
    • Front-desk safe

    Guest services

    • 24-hour front desk
    • Concierge services
    • Daily housekeeping
    • Hair salon
    • Laundry facilities
    • Luggage storage
    • Porter/bellhop
    • Wedding services

    Languages spoken

    • English
    • French
    • German
    • Spanish

    Business services

    • Business center
    • Meeting rooms

    Outdoors

    • Garden

    Spa

    • 3 treatment rooms
    • Body treatments
    • Facials
    • Manicures and pedicures
    • Massage - sports
    • Massage - Swedish
    • Massage/treatment rooms

    Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • Accessible bathroom
    • In-room accessibility
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible parking
    • Assistive listening devices available

    More

    • Smoke-free property

    Room amenities

    Bedroom

    • Climate control (air conditioning)
    • Heating

    Bathroom

    • Free toiletries
    • Hair dryer
    • Shower

    Entertainment

    • Cable/satellite channels
    • LCD TV

    Food and drink

    • Coffee/tea maker
    • Electric kettle

    More

    • Connecting rooms available
    • Desk
    • Iron/ironing board
    • Laptop-friendly workspace
    • Phone
    • Safe

    Nearby activities

    Activities

    • Theme parks

    Frequently asked questions

    4.1

    Very Good

    5 - Excellent
    315
    4 - Good
    342
    3 - Okay
    104
    2 - Mediocre
    40
    1 - Poor
    18
    4.2
    Cleanliness
    4.2
    Service and Staff
    4.1
    Amenities
    4.0
    Property condition

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Very good place to shop and local town very short walk

    Stayed 1 night in Dec. 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Very freindly helpful staff good service and breakfast was amazing exellent accomidation enjoyed my stay child freindly will be definetly booking again when i need to stay in that area close to shops and aminities

    Stayed 1 night in Dec. 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities

    Stayed 2 nights in Dec. 2019

    3/5

    • Liked: Cleanliness, staff & service
    • Disliked: Amenities

    Compared to other Best Westerns and similar in price ranger, the room we had was disappointing. A twin room with additional cheap bunk beds, thin, tired linen, the most pathetic pillows and horrible bathroom products. Staff at check, at the Joshua Braserie and at breakfast could not have been more helpful, congratulations , and all meals were excellent. We highly recommend taking use of the specials at check in. We think the rooms are being used to cater for school groups accessing the nearby water park, who would not care about the condition of the room, but it would be obvious that on we were not such by our booking and on arrival. We should have been allocated a different room, as we saw via cleaning staff the following morning, that do not cater for massed groups.

    Stayed 1 night in Dec. 2019

    1/5

      Ridiculous that there is a charge for parking..

      Stayed 1 night in Nov. 2019

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