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Best Western Plus Stoke-on-Trent Hanley Moat House Hotel

Hotel Class
4 out of 5
Photo gallery

Reviews

4.1 / 5Very Good
819 reviews

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Spa

Map

What's nearby

  • Airport
    Manchester (MAN)
    39 min drive

Book online or call:

1800 796 370

Your dates need to occur after 2020-01-20. Try updating your dates to see prices for your trip.

    About this area

    Stoke-on-Trent

    Near a train station and near theme parks, Best Western Plus Stoke-on-Trent Hanley Moat House Hotel is in an area with good shopping. The Potteries Museum and Art Gallery and Regent Theatre are cultural highlights, and some of the area's attractions include Trentham Monkey Forest and Biddulph Grange Garden. Looking to enjoy an event or a game while in town? See what's happening at Vale Park or Loomer Road Stadium. Our guests love the hotel's location for the sightseeing.

    Getting around

    • Stoke-On-Trent Station - 7 min drive
    • Manchester (MAN) - 39 min drive

    About this property

    Best Western Plus Stoke-on-Trent Hanley Moat House Hotel

    This smoke-free hotel features a restaurant, an indoor pool, and a health club. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/café, and a spa tub are onsite. All 147 rooms offer free WiFi, 24-hour room service, and LCD TVs with digital channels. Other amenities that guests will find include coffee makers and electric kettles.

    Awards and affiliations

    Green / Sustainable Property
    This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

    Property amenities

    Internet

    Available in all rooms: Free WiFi
    Available in some public areas: Free WiFi

    Parking and transportation

    Self parking: GBP 5.00 per night

    Food and drink

    Full breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:30 AM–10:30 AM on weekends: GBP 10.00-16.95 per person
    1 restaurant and 1 coffee shop/café
    1 bar
    24-hour room service

    Things to do

    Aerobics classes
    Fitness center
    Indoor pool
    Sauna
    Spa services
    Spa tub
    Steam room

    Family friendly

    Children's games
    Indoor pool
    Laundry facilities
    Toys

    Conveniences

    Elevator
    Free newspapers in lobby
    Front-desk safe

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Hair salon
    Laundry facilities
    Luggage storage
    Porter/bellhop
    Wedding services

    Languages spoken

    English
    French
    German
    Spanish

    Business services

    Business center
    Meeting rooms

    Outdoors

    Garden

    Spa

    3 treatment rooms
    Body treatments
    Facials
    Manicures and pedicures
    Massage - sports
    Massage - Swedish
    Massage/treatment rooms

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    In-room accessibility
    Wheelchair-accessible path of travel
    Wheelchair-accessible parking
    Assistive listening devices available

    More

    Smoke-free property

    Room amenities

    Bedroom

    Climate control (air conditioning)
    Heating

    Bathroom

    Free toiletries
    Hair dryer
    Shower

    Entertainment

    Cable/satellite channels
    LCD TV

    Food and drink

    Coffee/tea maker
    Electric kettle

    More

    Connecting rooms available
    Desk
    Iron/ironing board
    Laptop-friendly workspace
    Phone
    Safe
    4.1

    Very Good

    5 - Excellent
    315
    4 - Good
    342
    3 - Okay
    104
    2 - Mediocre
    40
    1 - Poor
    18
    4.2
    Cleanliness
    4.2
    Service and Staff
    4.1
    Amenities
    4.0
    Property condition

    4/5 Good

    • Liked: Staff & service, property conditions & facilities, room comfort

    Good but could have been better

    Nice Breakfast, helpful staff, room was nice but plug points were poorly laid out and needed a bit of a better clean

    Stayed 1 night in Jan. 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Its a hotel. It was ok. It had windows and doors. The only thing that stood out for me was a member of staff name Lorna but thats got nothing to do with the building.

    Stayed 1 night in Jan. 2020

    1/5

    • Disliked: Amenities, property conditions & facilities

    Stayed 2 nights in Jan. 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 1 night in Jan. 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Brilliant stay

    Had a great stay. Bed was fabulous really , big and comfortable .

    Stayed 1 night in Jan. 2020

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