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Reviews

4.4 / 5Excellent
20 reviews

Amenities

  • Free WiFi
  • Kitchen
  • Washer
  • Dryer

Map

What's nearby

  • Popular Location
    Kempton Racecourse
    9 min drive
  • Popular Location
    Stockley Park
    13 min drive
  • Airport
    London (LHR-Heathrow)
    16 min drive
  • Popular Location
    Thorpe Park
    20 min drive

Book online or call:

1800 796 370

Your dates need to occur after 2020-02-25. Try updating your dates to see prices for your trip.

    About this area

    Staines

    Near a metro station, Heathrow Living Serviced Apartments by Ferndale is in an area with good shopping. Hampton Court Palace and Windsor Castle are notable landmarks, and some of the area's activities can be experienced at Twickenham Stadium and Wentworth Golf Club. Check out an event or a game at Kempton Racecourse, and consider making time for Thorpe Park, a top attraction not to be missed. Our guests love the property's quiet location.

    Popular Location

    What's nearby

    • Kempton Racecourse - 9 min drive
    • Twickenham Stadium - 13 min drive
    • Stockley Park - 13 min drive
    • Brunel University - 15 min drive
    • Thorpe Park - 20 min drive

    Getting around

    • Heathrow Terminal 4 Station - 4 min drive
    • Heathrow Terminal 4 Underground Station - 4 min drive
    • London (LHR-Heathrow) - 16 min drive

    About this property

    Heathrow Living Serviced Apartments by Ferndale

    This smoke-free apartment building features free WiFi in public areas. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. Guests will appreciate conveniences like a washer/dryer and a dining area, while a Smart TV with digital channels and Netflix provide a bit of entertainment. Weekly housekeeping is available.

    Property amenities

    Internet

    Free WiFi

    Parking and transportation

    Limited parking

    Family friendly

    Free crib/infant bed

    Kitchen

    Refrigerator (full size)
    Stovetop
    Microwave
    Oven
    Toaster oven
    Cleaning supplies
    Coffee/tea maker
    Cookware/dishes/utensils
    Electric kettle

    Bedrooms

    Premium bedding
    Hypo-allergenic bedding
    Bed sheets provided

    Bathrooms

    Separate bathtub and shower
    Shampoo
    Soap
    Free toiletries
    Hair dryer
    Towels provided
    Toilet paper

    Living spaces

    Dining room
    Sitting area

    Entertainment

    36-inch Smart TV with digital service
    Netflix
    DVD player
    CD player

    Outdoor areas

    Patio

    Laundry

    Washer/dryer

    Work spaces

    Laptop workspace

    Comfort

    Heating
    Fan

    Pets

    No pets allowed

    Suitability/Accessibility

    Smoke-free property

    Services and conveniences

    Limited housekeeping
    Iron/ironing board

    Location highlights

    Near the airport
    Near a metro station

    Safety features

    Carbon monoxide detector
    Fire extinguisher
    First aid kit
    Smoke detector

    General

    7 rooms
    Built in 2018
    Individually decorated
    Individually furnished
    Access via exterior cooridors
    4.4

    Excellent

    5 - Excellent
    12
    4 - Good
    5
    3 - Okay
    2
    2 - Mediocre
    0
    1 - Poor
    1
    4.5
    Cleanliness
    3.9
    Service and Staff
    4.2
    Amenities
    4.3
    Property condition

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    GREAT Stay

    Great stay no issues. Easy friendly communication. Highly recommend.

    Stayed 1 night in Jan. 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Nice place

    Easy check in, good location, very clean, thoughtful little touches. Will come back again.

    Stayed 1 night in Dec. 2019

    3/5

    • Disliked: Staff & service

    Customer service is lacking. Aparment sufficient.

    I found the apartments sufficient. My biggest issue really was the service. After calling the man onsite and requesting help with directions and access and explaining that I was without a computer or internet and with 1 and 3 year-olds he proceeded to insist that I check my emails and WhatsApp for a message that he sent earlier instead of assisting by verbally relaying pertinent details. Then when I got there I called a second time for assistance and received the same response despite being on site and still not having internet. It turns out that the details he was referring to were not actully sent untill moments after the 2nd call (according to app timestamps) and as I didnt have internet access I wouldn't have got it anyway. His colleague was retrospectivly far more helpful with his concern and messaging but I had worked it all out by then. It was humorous to get a request for a deposit about that was over 3x the value of the booking.

    Stayed 1 night in Dec. 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 1 night in Sep. 2019

    4/5 Good

      This traveller didn’t leave comments with their review
      Stayed 2 nights in Sep. 2019

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