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5.0 out of 5

"Excellent Staff always polite and helpful. Located opposite Hyde Park within easy walking distance to a range of tourist sites. Five minute walk to O ... " More

By a verified traveller on Thu 21 Jan 2016

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Hotel Description

A luxury stay in London awaits you at Grosvenor House Suites. Within steps you'll find Hyde Park and Marble Arch within a 10-minute stroll. Highlights at this aparthotel include a 24-hour gym, and in-room kitchens and all-in-one washer/dryers.

Each apartment is soundproofed and features a flat-screen TV with digital channels, along with free WiFi, a dining area, and a sitting area. A kitchen comes with a refrigerator, a microwave, and a stovetop, making in-room dining convenient, and the minibar provides refreshments. Nice touches to enhance your stay include premium bedding, a soaking tub, and a rainfall showerhead. 24-hour room service, a separate tub and shower, and an espresso maker are also available.

This business-friendly aparthotel offers free WiFi in public areas, a fitness center, and has concierge services. Added amenities include spa services and laundry facilities. Full breakfast is available daily between 7 AM and 11 AM. There's also the convenience of valet parking.

Attractions within a 15-minute walk of this 5-star London City Centre aparthotel include Piccadilly and Hyde Park Corner.

Studio Deluxe Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

City Suite

Bed Count 2 King Beds Maximum Occupancy 6 Max

One Bedroom Superior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Westminster Suite

Bed Count 2 King Beds Maximum Occupancy 6 Max

Mayfair Penthouse

Bed Count 3 King Beds Maximum Occupancy 8 Max

Two Bedroom Park Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Grosvenor House Suites ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Grosvenor House Suites

Everyone (1)
5 out of 5

very nice hotel great location

Pros: Apartment facilities with hotel service.
Excellent Staff always polite and helpful. Located opposite Hyde Park within easy walking distance to a range of tourist sites. Five minute walk to Oxford Street for great shopping and approximately 15 minute through Hyde Park to Sloane Square.

Posted by on 21 Jan. 2016

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Property Features

As a guest of Grosvenor House Suites, you'll find a 24-hour fitness center, spa services, and tour/ticket assistance. WiFi is free in public spaces. The luxury Grosvenor House Suites also features multilingual staff, concierge services, and a fireplace in the lobby. For a fee, parking is available. This 5-star London aparthotel is smoke free.

  • 1 building
  • 130 guestrooms or units
  • 7 levels
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Fireplace in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Kitchen
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Separate dining area
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: Marylebone Station (2 km / 1.3 mi)
  • Metro station: Marble Arch Underground Station (0.5 km / 0.3 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Grosvenor House Suites offers 130 accommodations with all-in-one washer/dryers and minibars. Accommodations offer separate sitting areas and include dining tables. Beds feature Egyptian cotton sheets and premium bedding. 51-inch flat-screen televisions come with premium digital channels and pay movies. Accommodations at this 5-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and bidets. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include espresso makers and safes. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • In-room kitchen
  • All-in-one washer and dryer
  • Dining room
  • Sitting area
  • Deep soaking tub
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Digital channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Espresso maker
  • Coffee maker
  • Kitchenware
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Separate shower and tub
  • Rainfall showerhead
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Connecting rooms available
  • Children's robes
  • Wardrobe or closet
  • Desk chair

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7 AM to 11 AM.

Late night fare is available from 24-hour room service.

Spa Services

  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 80.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: GBP 100 per pet, per week
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Eurocard, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a security system, and window guards in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • No cots (infant beds) available
  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • Credit card pre-authorisation
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property does not follow regional sanitisation guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 72 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 42–42 for adults, and GBP 16–16 for children
  • Valet parking fee: GBP 60 per day
  • Pet fee: GBP 100 per pet, per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 80.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

The property is a member of Preferred Hotels & Resorts.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.