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4.4 out of 5

"Lovely to come back to, no complaints about anything, enjoyed our stay. " More

By a verified traveller on Mon 25 Mar 2024

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Hotel Description

At Scenic Hotel Franz Josef Glacier you'll be within a short 5-minute stroll of Westcoast Wildlife Centre and Waiho Hot Tubs. Highlights at this eco-certified hotel include 2 restaurants, free self parking, and a bar/lounge.

The restaurant, Canavans Restaurant, is open for breakfast and dinner. Moa Bar is the hotel's own bar. Added amenities include free WiFi in public areas, a coffee shop/cafe, and laundry facilities. Buffet breakfast is available daily between 7:00 AM and 10:00 AM.

In the area of this 4-star Franz Josef Glacier hotel, you'll find Franz Josef Glacier.

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$184* Per night/room 20 Apr. - 21 Apr.

Superior Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Superior Twin KS

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Triple Room, 3 Single Beds

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Superior Twin QQ

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Scenic Hotel Franz Josef Glacier ratings based on 106 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Scenic Hotel Franz Josef Glacier

Everyone (34) Couples (48) Family (24)
5 out of 5
Lovely to come back to, no complaints about anything, enjoyed our stay.

Posted by on 25 Mar. 2024

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Comment from Hotel Management

14 Apr. 2024 by SunilS

Dear Meg,Thank you for a wonderful review. Kind Regards,Scenic Hotel Franz Josef Team.

2 out of 5
The beds in our room were shocking! Very lumpy and lots of rolling off the edge??? Would have expected better for what we paid.

Posted by on 12 Mar. 2024

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Comment from Hotel Management

17 Mar. 2024 by SunilS

Kia ora John, Thank you for your feedback, please accept our apologies for falling short of your expectations. Ngā mihi nui.

4 out of 5
Good location, excellent walks close to the hotel.

Posted by on 11 Jan. 2024

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Comment from Hotel Management

21 Jan. 2024 by SunilS

Dear Luana,Thank you for the review. Kind regards, Scenic Hotel Franz Josef Team.

5 out of 5
Everything was done well

Posted by on 26 Nov. 2023

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Comment from Hotel Management

14 Dec. 2023 by Scenic Hotel Franz Josef Team

Thank you for a wonderful review.

5 out of 5
Great location close to the cafe bar and the tour operators. We had to check in late due to the ferry being delayed, staff helpful and pleasant. The room was karge and the beds comfy.

Posted by on 3 Oct. 2023

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Comment from Hotel Management

14 Oct. 2023 by Akshay

Dear Keith, Thank you for taking the time to review us. Hope to see you again in future. Kind regards

5 out of 5
The staff are great and crayfish dinner wonderful , we had our room upgraded and beautiful complementary soup entree.

Posted by on 26 Sep. 2023

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Comment from Hotel Management

14 Oct. 2023 by Akshay

Dear Sue, Thank you for taking the time to review us.

4 out of 5
Well presented and Clean

Posted by on 1 May 2023

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Comment from Hotel Management

5 Nov. 2023 by SunilS

Dear Leonie, Thank you for taking the time to review us. We appreciate your feedback

4 out of 5
The room was clean and tidy with a beautiful view of the mountains. Had the basics of what we needed for 1 night stay. The staff were helpful and they had an on-site restaurant for guests. The location was great too. Plenty around for travellers passing through the town.

Posted by on 16 Apr. 2023

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Comment from Hotel Management

5 Nov. 2023 by SunilS

Dear Erin, Thank you for taking the time to review us. We appreciate your feedback

5 out of 5
We had a room with a great view of the mountains and the staff weee very helpful and friendly

Posted by , from Berwick on 13 Feb. 2023

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Comment from Hotel Management

7 Apr. 2023 by Akshay

We appreciate your feedback Daniel. Hope to see you again in future.

5 out of 5
Nice staff and awesome ambience

Posted by on 28 Feb. 2022

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Comment from Hotel Management

28 Feb. 2022 by Brad

Kia ora Phil Thankyou for your feedback, we value your business and we hope to see more kiwis like yourself on the Coast, the Coast is an 'Epic Journey' and Glacier Country is an awesome place to unwind and enjoy the best nature has to offer. Ngā mihi nui, Brad Watts General Manger Edit Remove

Property Features

There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The eco-certified Scenic Hotel Franz Josef Glacier also features tour/ticket assistance, concierge services, and laundry facilities. Free self parking is available. Smoking is allowed in designated areas at this 4-star Franz Josef Glacier hotel.

  • 130 guestrooms or units
  • 2 dining venues
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Scenic Hotel Franz Josef Glacier offers 130 accommodations with hair dryers and irons/ironing boards. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers and complimentary toiletries. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.

  • Television
  • Refrigerator
  • Electric kettle
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Heating
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.

Canavans Restaurant - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Moa Bar - Onsite bar.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 10 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

  • No rollaway/extra beds available
  • No lifts
  • Debit cards
  • Car recommended
  • Staffed front desk
  • Smoke detector
  • Property is not currently implementing any guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 35.00 for adults and NZD 17.50 for children
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Franz Josef Glacier Hotel
  • Franz Josef Glacier Scenic Hotel
  • Hotel Franz Josef Glacier
  • Hotel Scenic Franz Josef Glacier
  • Scenic Franz Josef Glacier
  • Scenic Franz Josef Glacier Hotel
  • Scenic Hotel Franz Josef Glacier
  • Scenic Franz Josef Glacier
  • Scenic Hotel Franz Josef Glacier Hotel
  • Scenic Hotel Franz Josef Glacier Franz Josef Glacier
  • Scenic Hotel Franz Josef Glacier Hotel Franz Josef Glacier

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

  • Qualmark

National Rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 stars.

Official New Zealand Rating provided by Qualmark®

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.