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4.2 out of 5

"No problems eith manager but for the moneyvery poorly serviced in no hairdryer, no decent t.v and needs a good refurbish. " More

By a verified traveller on Fri 29 Dec 2023

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Hotel Description

City Reach Motel places you in the center of Wangaratta, steps from Merriwa Park and within a short 5-minute stroll of Wangaratta Performing Arts Centre. Highlights at this motel include free in-room WiFi.

This business-friendly motel offers free WiFi in public areas, a garden, and barbecue grills. Other amenities include a seasonal outdoor swimming pool, express check-out, and luggage storage. There's also the convenience of free self parking.

Sights within a 15-minute walk of this Wangaratta motel include Wangaratta Art Gallery and Kaluna Park Bushland Reserve.

Standard Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$138* Per night/room 12 May - 13 May

Family Double Room

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Standard Family Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Deluxe Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Twin Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Deluxe Spa Suite

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

City Reach Motel ratings based on 249 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for City Reach Motel

Everyone (114) Couples (72) Business (1) Family (46)
4 out of 5
Good Motel

Posted by on 11 Apr. 2024

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Comment from Hotel Management

12 Apr. 2024 by Sam

Thank you for your valuable feedback.We appreciate your time and effort to leave us the rating.

5 out of 5

Posted by on 22 Jan. 2024

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3 out of 5
No problems eith manager but for the moneyvery poorly serviced in no hairdryer, no decent t.v and needs a good refurbish.

Posted by on 29 Dec. 2023

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5 out of 5
A very spacious room with useful kitchen sink.

Posted by on 25 Oct. 2023

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2 out of 5
The spa didn't work. The bed was uncomfortable. The tasteful bedspread, couch, picture wasn't able to mask the original grim laminex

Posted by on 14 Sep. 2023

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1 out of 5
Where do I start Toilet not cleaned or flushed Shower and bathroom had not be cleaned at all , soap still in dish, wet towels on floor and in shower This hotel is the worst I have ever stayed in I can not recommend anyone stay here, if you do, it’s at your own peril, and this is just an overpriced dump of a joint, pure filth

Posted by on 28 Aug. 2023

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4 out of 5

Posted by on 16 Aug. 2023

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2 out of 5

Posted by on 1 Jul. 2023

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5 out of 5

Posted by on 2 Apr. 2023

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5 out of 5
Nice and clean, comfortable mattress.

Posted by on 27 Mar. 2023

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Property Features

City Reach Motel offers its guests a seasonal outdoor pool, barbecue grills, and a garden. WiFi is free in public spaces. The business-friendly City Reach Motel also features express check-out and a front-desk safe. Free self parking is available. Smoking is allowed in designated areas at this Wangaratta motel.

  • 1 building
  • 30 guestrooms or units
  • 2 levels
  • Built in 1987
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Garden
  • BBQ grill(s)
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

City Reach Motel offers 30 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Satellite television is provided. Guests can make use of the in-room refrigerators and microwaves. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided once per stay.

  • Separate bedroom
  • Sitting area
  • Television
  • Satellite channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Housekeeping (once per stay)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Nearby Activities

Recreational amenities at the motel include a seasonal outdoor pool.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 8:00 PM

Special check-in instructions:

The front desk is open daily from 8:30 AM - 10:30 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 16 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in.

The front desk at this property is open daily from 8:30 AM - 10:30 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 16 and up; guests must have received their complete COVID-19 vaccination at least 1 days prior to check-in.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 8:30 AM
  • Front desk closes daily at 10:30 PM
  • Debit cards
  • Events/parties not allowed
  • Staffed front desk
  • Smoke detector
  • Security system
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety
  • Guests must provide health documentation
  • Guests must provide proof of COVID-19 vaccination
  • Minimum age for proof of COVID-19 vaccination requirement: 16
  • COVID-19 vaccine must have been received a minimum number of days before check-in: 1
  • Property does not offer on-site COVID-19 testing

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • BEST WESTERN Warby Lodge Motor Inn
  • BEST WESTERN Warby Lodge Motor Inn Wangaratta
  • BEST WESTERN Warby Motor
  • BEST WESTERN Warby Motor Wangaratta
  • City Reach Motel Motel
  • City Reach Motel Wangaratta
  • City Reach Motel Motel Wangaratta
  • Best Western Warby Lodge Motor Inn

You should know

  • The seasonal pool will open in October and close in March.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.