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4.0 out of 5

"lovely hotel lovely staff close to panda breeding base good breakfast distance from city and airport is a problem but hotel provides a shuttle bu ... " More

By a verified traveller on Mon 25 Jul 2016

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Hotel Description

A luxury stay in Chengdu awaits you at Crowne Plaza Chengdu Panda Garden, an IHG Hotel. You'll be 7.5 km (4.7 mi) from Sichuan Conservatory of Music and 7.9 km (4.9 mi) from Mt. Fenghuang Park. Highlights at this hotel include 3 restaurants, a full-service spa, and an outdoor swimming pool.

A relaxing visit to Sense Spa can include deep-tissue massages and hot stone massages along with body wraps, body scrubs, and aromatherapy. The restaurant, Canal Luna, serves Chinese cuisine. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the indoor swimming pool, nightclub, gym, and sauna. 1873 square feet (174 square meters) of event facilities include 8 meeting rooms and a conference center, and other business amenities include a business center. Plus you'll find free WiFi in public areas, a coffee shop/cafe, and a snack bar/deli. Each morning buffet breakfast is served between 8:00 AM and 10:00 AM. There's also free self parking, along with the convenience of a free area shuttle.

Places within a 15-minute drive of this 5-star Xindu hotel include Southwest Petroleum University and Guihu Park.

Standard Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
AU$107* Per night/room 3 Apr. - 4 Apr.

Standard Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room, 1 King Bed (Panda Theme)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Presidential Suite, Multiple Beds, Kitchen (Living Dining)

Bed Count 2 King Beds Maximum Occupancy 5 Max

Premium Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Crowne Plaza Chengdu Panda Garden, an IHG Hotel ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Crowne Plaza Chengdu Panda Garden, an IHG Hotel

Everyone (1)
4 out of 5

panda heaven

Pros: I recorded this info in previous section
Cons: I recorded this info in previous section
Location: I recorded this info in previous section
lovely hotel lovely staff close to panda breeding base good breakfast distance from city and airport is a problem but hotel provides a shuttle bus service to panda base and city like most Chinese hotels catering for foreign guests staff need training on white wine service white wine on menu did not match white wine available ( happens in many Chinese 4+ stars and above) need to supply staff with shadow menu so they are not caught on the hop if you want proximity to pandas and a family friendly hotel this is the hotel for you

Posted by , from hobart tasmania australia on 25 Jul. 2016

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About the Crowne Plaza Chengdu Panda Garden, an IHG Hotel

Location Poly Park 198, 1980 S. Shu Long Blvd., Chengdu, Sichuan 610503

Property Features

Crowne Plaza Chengdu Panda Garden, an IHG Hotel offers its guests a full-service spa, an indoor pool, and an outdoor pool. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and 8 meeting rooms. Event space at this hotel measures 1873 square feet (174 square meters) and includes a conference center. A nightclub, a fitness center, and a sauna are also featured at the luxury Crowne Plaza Chengdu Panda Garden, an IHG Hotel. Self parking is free. This 5-star Chengdu hotel is smoke free.

  • 1 building
  • 345 guestrooms or units
  • 22 levels
  • 3 dining venues
  • 1873 sq ft of conference space
  • 174 sq m of conference space
  • Nightclub
  • Deli
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop

Family Friendly Amenities

  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Free WiFi
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Playground on site
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Free area shuttle
  • Parking: Free self parking

Room Amenities

Crowne Plaza Chengdu Panda Garden, an IHG Hotel offers 345 accommodations with minibars and safes. Televisions come with premium satellite channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries. This Chengdu hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

  • Minibar
  • In-room dining (24 hours)
  • Television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 8:00 AM to 10:00 AM.

Canal Luna - This restaurant specializes in Chinese cuisine.

Cafe 198 - Onsite café.

24-hour room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Steam room in spa
  • Thai massage
  • Reflexology

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 300.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Crowne Plaza Chengdu Panda Garden, an IHG Hotel

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Service animals not allowed
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 138 per person
  • Rollaway bed fee: CNY 300.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chengdu Crowne Plaza
  • Chengdu Crowne Plaza Panda Garden
  • Chengdu Panda Garden
  • Crowne Plaza Chengdu Panda
  • Crowne Plaza Chengdu Panda Garden
  • Crowne Plaza Panda Garden
  • Crowne Plaza Panda Garden Chengdu
  • Crowne Plaza Panda Garden Hotel
  • Crowne Plaza Panda Garden Hotel Chengdu
  • Crowne Plaza Chengdu Panda Garden Hotel

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National Rating

For the benefit of our customers, we have provided a rating based on our rating system.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.