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Rydges Southbank Townsville

3.5-star property
23 Palmer Street, South Townsville, QLD 1800 796 370
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3.9 out of 5
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See all 535 wotif Reviews

"I attended the funeral of my Aunt, and they printed my speech. When we came, there was a condolence card and a small fruit platter in the fridge. Than ... " More

By a verified traveller on Sun 21 Apr 2024

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Hotel Description

Rydges Southbank Townsville puts you in the heart of Townsville, within a 20-minute stroll of Castle Hill and Magnetic Island Ferry Terminal. Highlights at this hotel include a restaurant, an outdoor swimming pool, and free self parking.

The restaurant, Palmer's Bar & Kitchen, is open for breakfast. Enjoy the spa tub and pool loungers. Business travelers can take advantage of 6 meeting rooms and a conference center. Other amenities include free WiFi in public areas and laundry facilities. Buffet breakfast is available daily between 7:00 AM and 10:00 AM.

Sights within a 30-minute walk of this South Townsville hotel include Queensland Country Bank Stadium and Queens Gardens.

Deluxe King

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$118* Per night/room 16 May - 17 May

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Twin Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Executive Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Rydges Southbank Townsville ratings based on 535 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Rydges Southbank Townsville

Everyone (325) Couples (128) Business (4) Family (51)
4 out of 5
I attended the funeral of my Aunt, and they printed my speech. When we came, there was a condolence card and a small fruit platter in the fridge. Thank you so much, that meant a lot to my daughter and I.

Posted by on 21 Apr. 2024

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4 out of 5

Posted by on 17 Apr. 2024

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4 out of 5
The staff was fantastic and there was ease in checking in and out! the breakfast was excellent- so many choices and the standard was high- wonderful sour dough bread - and the manager in charge of the elections is to be congratulated - good value for the very reasonable tarrif

Posted by on 13 Apr. 2024

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4 out of 5

Posted by on 18 Feb. 2024

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Comment from Hotel Management

18 Feb. 2024 by Paige

Thank you for the review! We hope to welcome you again in the future

4 out of 5
Great friendly service

Posted by on 29 Jan. 2024

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Comment from Hotel Management

18 Feb. 2024 by Paige

Thank you very much for sharing your review. We love hearing from our customers.

4 out of 5
Beds are very comfortable and place is quite.

Posted by on 25 Jan. 2024

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Comment from Hotel Management

18 Feb. 2024 by Paige

Thank you! Your positive feedback is much appreciated.

4 out of 5
Well positioned to city

Posted by on 12 Jan. 2024

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Comment from Hotel Management

18 Feb. 2024 by Paige

We’re grateful that you took the time to leave us a review. Thanks a lot!

4 out of 5

Posted by on 23 Dec. 2023

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Comment from Hotel Management

18 Feb. 2024 by Paige

Thanks for sharing the word about our property, Rydges Southbank Townsville. We really appreciate your positive review.

4 out of 5

Posted by on 22 Dec. 2023

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Comment from Hotel Management

18 Feb. 2024 by Paige

Thank you for sharing your positive feedback. We look forward to your next visit to Rydges Southbank Townsville.

3 out of 5
Very clean, staff were very helpful and friendly, room itself was good but bathroom incredibly small and dated.

Posted by on 25 Nov. 2023

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Comment from Hotel Management

18 Feb. 2024 by Paige

Your feedback means a lot to our team. Thank you for taking the time to leave us this review!

About the Rydges Southbank Townsville

Location 23 Palmer Street, South Townsville, QLD 4810

Property Features

There's a restaurant on site. WiFi is free in public spaces. Rydges Southbank Townsville offers its guests an outdoor pool and a spa tub. There are 6 meeting rooms available. The business-friendly Rydges Southbank Townsville also features a terrace, a garden, and complimentary newspapers in the lobby. Self parking is free. This Townsville hotel is smoke free.

  • 98 guestrooms or units
  • 7 levels
  • Poolside lounge chairs
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Convenience store
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Townsville Station (2.5 km / 1.6 mi)
  • Parking: Free self parking

Room Amenities

Rydges Southbank Townsville offers 98 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Beds feature premium bedding. 42-inch Smart televisions come with digital channels. Bathrooms include complimentary toiletries and hair dryers. This Townsville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Smart television
  • Digital channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Desk chair

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.

Palmer's Bar & Kitchen - This restaurant serves breakfast only.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 30.0 per stay.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

  • No rollaway/extra beds available
  • No lifts
  • Noise-free rooms not guaranteed
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 27–27 for adults, and AUD 15–15 for children
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 30.0 per stay
  • Credit card charges are subject to a surcharge of 1.50 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Rydges Southbank Townsville Hotel
  • Rydges Southbank Hotel Townsville
  • Rydges Southbank Townsville
  • Rydges Townsville
  • Southbank Rydges
  • Southbank Rydges Townsville
  • Southbank Townsville
  • Townsville Rydges
  • Rydges Southbank Townsville Hotel
  • Rydges Southbank Hotel
  • Rydges Southbank Townsville South Townsville
  • Rydges Southbank Townsville Hotel South Townsville

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.