Skip to main content
Beginning of main content
4.3 out of 5

"Great location but had poor quality reception for the TV, the hallway had a horrible smell, and the blinds did not block out the sunlight in the bedro ... " More

By a verified traveller on Mon 11 Mar 2024

Enter dates to see availability

Hotel Description

At Arena Apartments by CLLIX you'll be within just a 10-minute stroll of Brisbane Convention and Exhibition Centre and Queensland Performing Arts Centre. Highlights at this aparthotel include an outdoor swimming pool, and in-room kitchens and washers/dryers.

Each apartment is soundproofed and features a flat-screen TV with digital channels, along with free WiFi, a balcony or patio, and a dining area. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. A living room, a ceiling fan, and a hair dryer are also available. Weekly housekeeping is available.

Enjoy the gym and pool loungers. Added amenities include free WiFi in public areas and laundry facilities. There's also the convenience of self parking.

Places within a 15-minute walk of this 4-star South Brisbane aparthotel include Queensland Museum and South Bank Parklands.

One Bedroom Courtyard

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$284* Per night/room 16 Apr. - 17 Apr.

Deluxe Two Bedroom Apartment with Two Bathrooms

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Two-Bedroom Two-Bathroom Apartment.

Bed Count 3 Queen Beds Maximum Occupancy 5 Max

Three Bedroom Dual Key Apartment

Bed Count 3 King Beds Maximum Occupancy 7 Max

Deluxe One-Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Standard One Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Arena Apartments by CLLIX ratings based on 586 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Arena Apartments by CLLIX

Everyone (363) Couples (76) Family (123) Other (1)
3 out of 5
Great location but had poor quality reception for the TV, the hallway had a horrible smell, and the blinds did not block out the sunlight in the bedroom. The couch was also very uncomfortable.

Posted by on 11 Mar. 2024

Was this review helpful to you?
Comment from Hotel Management

13 Mar. 2024 by Andy Nie

Hi Mel, Thank you for your feedback regarding your recent stay. We apologize for the inconvenience you experienced with the TV reception, the unpleasant smell in the hallway, and the issues with the blinds and couch comfort. We will address these concerns with our team to ensure improvements are made. If you ever decide to stay with us again, please don't hesitate to reach out if there's anything we can do to make your stay more enjoyable.Kind Regards,Andy NieGeneral Manager

1 out of 5
I have photos to back my rating. They over sold and undelivered! It is absolutely NOT LUXURY as stated on each and every platform they are advertising their apartments. Mad is an understatement for my emotions and my stay.

Posted by on 21 Jan. 2024

Was this review helpful to you?
Comment from Hotel Management

23 Jan. 2024 by Matthew Driessen

Hi Jade, I appreciate your candid feedback and I want to sincerely apologize for the disappointment you experienced during your stay. Your concerns are of great importance to us, and I assure you that we take them seriously.I'm truly sorry to know that your expectations were not met and that your stay fell short of the advertised luxury standards. We are committed to addressing the issues you've raised, and I would be grateful if you could share the photos with us so that we can conduct a thorough investigation and take appropriate measures.Your experience is certainly not reflective of our usual standards, and we deeply regret any inconvenience caused. I understand the frustration this may have caused, and we are dedicated to rectifying the situation.Thank you for bringing these matters to our attention, and we appreciate your understanding.Kind Regards,Matthew DriessenGeneral Manager

3 out of 5

Posted by on 1 Jan. 2024

Was this review helpful to you?
Comment from Hotel Management

8 Jan. 2024 by Matthew Driessen

Hi Tracy, I'm sorry to hear that your experience wasn't as expected. If there are any specific areas where we can improve or if you'd like to share any feedback, please let us know. Your input helps us enhance our services for future guests.Kind Regards,Matthew DriessenGeneral Manager

4 out of 5
Enjoyed the stay, room was spacious and well equiped. Had a lovely skyline overlooking the city to the mountains. Great balcony.

Posted by on 27 Dec. 2023

Was this review helpful to you?
Comment from Hotel Management

28 Dec. 2023 by Matthew Driessen

Hi Sandra, It's fantastic to know that you enjoyed your stay! The spacious room, scenic skyline view, and a great balcony must have added to a wonderful experience. If you have any suggestions or preferences for your next visit, please let us know. We'd love to make your next stay even more memorable!Kind Regards,Matthew DriessenGeneral Manager

5 out of 5
Very nice

Posted by on 3 Dec. 2023

Was this review helpful to you?
Comment from Hotel Management

18 Dec. 2023 by Matthew

Hi Melanie,Thank you so much for your wonderful rating. We're thrilled that despite some challenges, you still found your experience worthy of a top score. Your feedback means a lot to us, and we're continuously working to ensure an even better stay for our guests in the future. If there's anything else we can do to enhance your experience next time, please let us know. We look forward to welcoming you back!Kind Regards, Matthew Driessen General Manager

4 out of 5

Posted by on 19 Nov. 2023

Was this review helpful to you?
Comment from Hotel Management

30 Nov. 2023 by Matthew Driessen

Hi Andrew, Thank you for your rating! We're glad to have had the opportunity to host you. If there were any specific aspects that could have been better or if there's anything we can improve upon for your next visit to ensure a 5-star experience, please let us know. We value your feedback and hope to exceed your expectations during your next stay with us!Kind Regards,Matthew DriessenGeneral Manager

5 out of 5
Very friendly and professional staff! Great location and facilities.

Posted by on 16 Nov. 2023

Was this review helpful to you?
Comment from Hotel Management

17 Nov. 2023 by Matthew Driessen

Hi Jan, That's fantastic to hear! We're thrilled that you found our staff friendly and professional, and that you enjoyed our great location and facilities. Your feedback means a lot to us, and we appreciate you taking the time to share your positive experience. If there's anything else we can do to make your next stay even better, please feel free to let us know. We look forward to welcoming you back for another wonderful experience!Kind Regards,Matthew DriessenGeneral Manager

3 out of 5

Posted by on 7 Nov. 2023

Was this review helpful to you?
Comment from Hotel Management

11 Nov. 2023 by Matthew

Hi Hayley,Thank you for providing your rating. We value your feedback, and we would appreciate more details about your experience to better understand how we can improve. If there are specific aspects of your stay that you would like to discuss or if you have suggestions for enhancement, please feel free to share.Your satisfaction is important to us, and we hope to have the opportunity to provide you with a more positive experience in the future.Kind Regards, Matthew Driessen General Manager

1 out of 5

Posted by on 7 Nov. 2023

Was this review helpful to you?
Comment from Hotel Management

30 Nov. 2023 by Matthew Driessen

Hi Kelley, I'm sorry to hear that your experience fell short of expectations. Your feedback is crucial for us to address any issues and improve our services. If there's anything specific that didn't meet your satisfaction or if you'd like to share more details about your stay, please feel free to let us know. We're dedicated to making necessary improvements and hope to have the opportunity to better your experience in the future.Kind Regards,Matthew DriessenGeneral Manager

5 out of 5
Good place to stay at

Posted by on 23 Oct. 2023

Was this review helpful to you?
Comment from Hotel Management

25 Oct. 2023 by Matthew Driessen

Hi Beatrix, Thank you for your feedback, and we're glad to hear that you found it a good place to stay. We appreciate your support and look forward to hosting you again in the future. If you have any specific comments or suggestions to help us improve, please don't hesitate to share. Your input is valuable to us.Kind Regards,Matthew DriessenGeneral Manager

Property Features

Arena Apartments by CLLIX offers its guests an outdoor pool and a fitness center. Public spaces have free WiFi. A terrace, barbecue grills, and a picnic area are also featured at Arena Apartments by CLLIX. Parking is available for a fee. This 4-star Brisbane aparthotel is smoke free.

  • 77 guestrooms or units
  • 11 levels
  • 2 buildings
  • Built in 2014
  • Poolside lounge chairs
  • Self-service laundry
  • Storage area for luggage
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Separate living room
  • Free WiFi
  • Soundproofed rooms
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: South Brisbane Station (0.9 km / 0.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Arena Apartments by CLLIX offers 77 air-conditioned accommodations, which are accessible via exterior corridors and feature washers/dryers and hair dryers. Rooms open to balconies or patios. Accommodations offer separate sitting areas and include desks. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers and complimentary toiletries. This Brisbane aparthotel provides complimentary wireless Internet access. 55-inch flat-screen televisions come with digital channels. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

  • In-room kitchen
  • Washer and dryer
  • Private balcony or patio
  • Dining room
  • Sitting area
  • Flat-screen television
  • Digital channels
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Electric kettle
  • Kitchenware
  • Shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Exterior corridor access
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Free tea bags/instant coffee
  • Wardrobe or closet

Nearby Activities

Recreational amenities at the aparthotel include an outdoor pool and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 5:00 PM

Special check-in instructions:

The front desk is open during the following times:

  • Sunday - Friday: 9:00 AM - 5:00 PM
  • Saturday - Saturday: 8:00 AM - 5:00 PM
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property's front desk is open during the following times:

  • Sunday - Friday: 9:00 AM - 5:00 PM
  • Saturday - Saturday: 8:00 AM - 5:00 PM
Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 49.0 per night.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited.

For guests' safety, the property includes a smoke detector in each accommodation. The property is professionally cleaned.

  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • UnionPay
  • Events/parties not allowed
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Credit card pre-authorisation
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: AUD 25 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 49.0 per night
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Arena Apartments Apartment South Brisbane
  • Arena Apartments South Brisbane
  • Arena Apartments

You should know

  • Pool access available from 7:00 AM to 9:30 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
url importing http://www.wotif.com/Brisbane-Hotels-Arena-Apartments-by-CLLIX.h9328440-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Brisbane-Hotels-Arena-Apartments-by-CLLIX.h9328440-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.wotif.com/Brisbane-Hotels-Arena-Apartments-by-CLLIX.h9328440-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.