- Liked: Cleanliness
- Disliked: Staff & service
Fine if you want to be locked in and burgled.
The room when I eventually saw it was clean and as advertised. Likewise the rest of the place that I was able to walk around. However, when I arrived there was no one to greet me. The hotel was unlocked and I was able to walk around unchallenged past all the rooms and upstairs. I had to phone to find someone and was told that that day they had changed check in time but hadn't told anyone and it would be another 10mins before a cleaner could get to the hotel. 10mins of unchallenged burglary time! When a woman arrived, no apology for no one being there, or failing to notify of the altered time, just a demand for ID which she wanted to take away with her. I refused. Suddenly a breakfast became extra and when I asked about the front door being open, I was told it got locked at 11pm - but was given no key for it. When I asked, I was told that I needed to be in a different room for that. I was then told that I asked too many questions and was told I couldn't stay there. hen we went outside, she locked the front door and I had to remind her about health and safety for the other guests being locked in or out.