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Reviews

4.7 / 5Exceptional
1,649 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Lucky Plaza
    16 min walk
  • Popular Location
    Singapore Botanic Gardens
    7 min drive
  • Popular Location
    Mustafa Centre
    14 min drive
  • Airport
    Singapore (SIN-Changi)
    25 min drive

Book online or call:

1800 796 370

Your dates need to occur after 2020-01-29. Try updating your dates to see prices for your trip.

    About this area

    Singapore

    Located in Singapore, Shangri-La Hotel, Singapore is in the city center and near a train station. National Museum of Singapore and National Gallery Singapore are cultural highlights, and some of the area's popular attractions include Singapore Botanic Gardens and National Orchid Garden. Traveling with kids? Don't miss Singapore Flyer and Universal Studios Singapore™. Our guests love the hotel's location for the nightlife.

    Popular Location

    What's nearby

    • Lucky Plaza - 16 min walk
    • Singapore Botanic Gardens - 7 min drive
    • Mustafa Centre - 14 min drive
    • Bugis Street Shopping District - 15 min drive
    • Singapore City Hall - 15 min drive

    Getting around

    • Orchard Station - 14 min walk
    • JB Sentral - 31 min drive
    • Singapore (SIN-Changi) - 25 min drive

    Restaurants

    • The Waterfall – Garden-view restaurant offering Italian cuisine. Open daily.

    About this property

    Shangri-La Hotel, Singapore

    Along with 3 restaurants, this smoke-free hotel has a full-service spa and an outdoor pool. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle, and a free shopping center shuttle. Additionally, a health club, a bar/lounge, and a poolside bar are onsite. All 747 rooms feature thoughtful touches like bathrobes and slippers, plus free WiFi, free wired Internet, and TVs with cable channels. Other amenities available to guests include 24-hour room service, minibars, and separate bathtubs and showers.

    Property amenities

    Internet

    Available in all rooms: Free WiFi and wired Internet
    Available in some public areas: Free WiFi and wired Internet

    Parking and transportation

    Free self parking
    Free area shuttle
    Free shopping center shuttle
    Limo/town car service

    Food and drink

    Breakfast available for a fee: SGD 43 for adults and SGD 21.5 for children
    3 restaurants and 1 coffee shop/café
    1 poolside bar and 1 bar
    24-hour room service
    Coffee/tea in common area(s)

    Things to do

    3 outdoor tennis courts
    Aerobics classes
    Children's pool
    Fitness center
    Full-service spa
    Outdoor pool
    Sauna
    Shopping
    Steam room
    Tennis
    Yoga classes

    Family friendly

    Babysitting/childcare (surcharge)
    Children's club (surcharge)
    Children's pool
    Dry cleaning service
    Free area shuttle
    In-room child care (surcharge)
    Laundry facilities
    Outdoor pool
    Snack bar/deli
    Supervised childcare/activities (surcharge)

    Conveniences

    Ballroom
    Banquet hall
    Elevator
    Free newspapers in lobby
    Gift shop/newsstand
    Library
    Reception hall

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Dry cleaning service
    Hair salon
    Laundry facilities
    Luggage storage
    Multilingual staff
    Porter/bellhop
    Tour/ticket assistance
    Turndown service
    Wedding services

    Languages spoken

    Chinese
    English
    French
    Italian
    Japanese
    Korean
    Malay
    Spanish

    Business services

    Business center
    Computer station
    Meeting rooms
    Conference space

    Outdoors

    Garden

    Spa

    Aromatherapy
    Ayurvedic treatments
    Body scrubs
    Body treatments
    Body wraps
    Facials
    Manicures and pedicures
    Massage - hot stone
    Massage - Swedish
    Massage - Thai
    Massage/treatment rooms
    Reflexology
    Spa open daily

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    Wheelchair-accessible path of travel

    More

    Smoke-free property

    Room amenities

    Bedroom

    Air conditioning

    Bathroom

    Bathrobes
    Bathroom (partially open)
    Free toiletries
    Hair dryer
    Separate bathtub and shower

    Entertainment

    Cable channels
    Premium channels
    TV

    Food and drink

    Coffee/tea maker
    Minibar

    More

    Connecting rooms available
    Desk
    Free newspapers
    In-room massage
    Iron/ironing board
    Phone
    Safe
    Slippers
    Turndown service
    4.7

    Exceptional

    5 - Excellent
    1,226
    4 - Good
    316
    3 - Okay
    76
    2 - Mediocre
    16
    1 - Poor
    15
    4.7
    Cleanliness
    4.7
    Service and Staff
    4.6
    Amenities
    4.6
    Property condition

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    We are long time fans of the Shangri-la, Singapore. The hotel is set in beautiful tropical gardens and so close to the city. The overall service is excellent across all departments - housekeeping, front desk, spa, poolside and the Rose Veranda restaurant. Although the hotel has been around a long time the property has been very well maintained and its ambience has been well preserved. The Garden rooms with balconies overlooking the pool and gardens provide a resort style atmosphere in a busy cosmopolitan city. The lobby bakery also was very handy. The only negative point was the often very busy and noisy breakfast room which takes away from the serenity and ambience of the hotel.

    Stayed 6 nights in Jan. 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    It was good. Service, facility... Great for family trip.

    Stayed 4 nights in Jan. 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 1 night in Jan. 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    I loved the hotel. The location is a bit far from everything but everything else is awesome. They weren't able to give a late checkout but it was only because they had someone else checking in. So no hard feelings. I had a great time

    Stayed 1 night in Jan. 2020

    2/5

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    We have stayed at the Shangri-La in Singapore downtown every year or so for 20 years. But this time we were very disappointed to find that, because we booked our stay through Expedia, the stay did not qualify for Golden Circle points. This despite the fact that we did try to book our desired rooms on the Shangri-La website, but the site said there were no vacancies on the days we needed.. When we visited Expedia, there were rooms available on the dates we needed. This isn't the first time we've found that we can't get the bookings we need from their website, but were able to book through Expedia. However on previous occasions we were not penalised in this way.

    Stayed 5 nights in Jan. 2020

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