- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are long time fans of the Shangri-la, Singapore. The hotel is set in beautiful tropical gardens and so close to the city. The overall service is excellent across all departments - housekeeping, front desk, spa, poolside and the Rose Veranda restaurant. Although the hotel has been around a long time the property has been very well maintained and its ambience has been well preserved. The Garden rooms with balconies overlooking the pool and gardens provide a resort style atmosphere in a busy cosmopolitan city. The lobby bakery also was very handy. The only negative point was the often very busy and noisy breakfast room which takes away from the serenity and ambience of the hotel.