The reason we chose this hotel was because all the reviews mentioned the staff were great so our expectation were high. These were exceeded during our stay! It's hard to put in to words how fabulous the staff are, they could not have done anymore for us. From the moment we checked in to when we checked out, they really made our stay, just amazing. It was the small things, for example, when we came back from an extremely hot Angkor Wat tour, Bella greeted us at the entrance with cold towels, so nice :)
We were given a free upgrade and lots of advice regarding local tours, tuk tuk prices. The staff arranged our Angkor Wat tour and guide, we had Mr Nak who was extremely knowledgeable and would recommend to anyone wanting a local guide. The hotel facilities are great, particularly the pool and gym. Breakfast was fabulous and there was lots of variety.
Location was excellent, only a few minutes in a tuk tuk to Pub Street.
I highly recommend this hotel to anyone planning a stay in Siem Reap, we will certainly be staying here again when we return to Siem Reap :)