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Reviews

3.8 / 5Good
338 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Kempton Racecourse
    9 min drive
  • Popular Location
    Sandown Park
    16 min drive
  • Popular Location
    Mercedes-Benz World
    17 min drive
  • Airport
    London (LHR-Heathrow)
    28 min drive

Book online or call:

1800 796 370

Your dates need to occur after 2020-01-29. Try updating your dates to see prices for your trip.

    About this area

    Shepperton

    In the suburbs and near a train station, Holiday Inn London - Shepperton is in an area with good airport proximity. Hampton Court Palace and Brooklands Museum are cultural highlights, and some of the area's activities can be experienced at Twickenham Stadium and Wentworth Golf Club. Check out an event or a game at Kempton Racecourse, and consider making time for Hampton Court, a top attraction not to be missed.

    Popular Location

    What's nearby

    • Kempton Racecourse - 9 min drive
    • Hampton Court Palace - 14 min drive
    • Sandown Park - 16 min drive
    • Mercedes-Benz World - 17 min drive
    • Thorpe Park - 18 min drive

    Getting around

    • Shepperton Station - 5 min drive
    • Hatton Cross Underground Station - 12 min drive
    • London (LHR-Heathrow) - 28 min drive

    Restaurants

    • Regatta Restaurant – Restaurant with a bar. Serves breakfast and lunch daily.

    About this property

    Holiday Inn London - Shepperton

    This smoke-free hotel features a restaurant, an indoor pool, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a spa tub, and a sauna are onsite. All 185 rooms provide conveniences like sofa beds and coffee makers, plus 24-hour room service and LCD TVs with satellite channels. WiFi, pillow menus, and hair dryers are among the other amenities available to guests.

    Property amenities

    Internet

    Available in all rooms: WiFi (GBP 0 per stay)
    Available in some public areas: Free WiFi

    Parking and transportation

    Free self parking

    Food and drink

    Buffet breakfast available for a fee daily 6:30 AM–9:30 AM: GBP 14.95 per person
    1 restaurant
    1 bar
    24-hour room service
    Coffee/tea in common area(s)

    Things to do

    Fitness center
    Indoor pool
    Sauna
    Spa tub
    Steam room

    Family friendly

    Dry cleaning service
    Free cribs/infant beds
    Indoor pool
    Laundry facilities
    Sofa bed

    Conveniences

    ATM/banking services
    Banquet hall
    Elevator
    Free newspapers in lobby
    Front-desk safe

    Guest services

    24-hour front desk
    Daily housekeeping
    Dry cleaning service
    Laundry facilities
    Luggage storage
    Multilingual staff
    Porter/bellhop
    Wedding services

    Languages spoken

    English
    French
    Spanish

    Business services

    Business center
    Computer station
    Meeting rooms
    Conference center (2691 square feet of space)

    Outdoors

    BBQ grill(s)
    Garden
    Terrace

    Spa

    Body treatments
    Facials
    Manicures and pedicures
    Massages

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    In-room accessibility
    Wheelchair accessible (may have limitations)
    Wheelchair-accessible parking
    Assistive listening devices available
    Braille signage
    Wheelchair-accessible registration desk
    Wheelchair-accessible business center
    Wheelchair-accessible restaurant

    More

    Smoke-free property
    TV in lobby

    Room amenities

    Bedroom

    Air conditioning
    Blackout drapes/curtains
    Free cribs/infant beds
    Linens
    Pillow menu
    Sofa bed

    Bathroom

    Free toiletries
    Hair dryer
    Shower/tub combination
    Towels

    Entertainment

    32-inch LCD TV
    Premium channels
    Satellite channels

    Food and drink

    Coffee/tea maker

    More

    Connecting rooms available
    Desk
    Iron/ironing board
    Phone
    Safe
    5 - Excellent
    93
    4 - Good
    133
    3 - Okay
    74
    2 - Mediocre
    28
    1 - Poor
    10
    4.1
    Cleanliness
    3.9
    Service and Staff
    3.9
    Amenities
    3.9
    Property condition

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 1 night in Dec. 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Great hotel

    Great hotel close to Shepperton marina clean comfy and tidy it is what it says on the tin

    Stayed 1 night in Dec. 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Lovely stay

    Beautiful rooms, lovely rain shower. Loved the swimming pool and jucuzzi

    Stayed 1 night in Dec. 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Quick business trip

    Pleasant staff, room a bit cold. Breakfast hot food only lukewarm. Curry in bar tasted like a ready meal with no extras and over priced at £16. Pleasant room, nice and quiet. Enjoyed free use of spa which was excellent

    Stayed 1 night in Dec. 2019

    1/5

    • Disliked: Staff & service, property conditions & facilities, room comfort

    Awful Hotel , Freezing Cold and Rude Staff

    Absolutely horrific experience here. Arrived at about 8pm to a freezing cold room with no working heating in the middle of December. Was told a heater would be brought up as there were "no other rooms available", 20 mins later a heater arrives, it's clear that they already knew that the heating in this room didn't work. Neither did the hot water when I attempted to run a bath to try and warm up. I finally go down to the reception. They move me to another room (weird as 20 mins before there were no rooms available). This room also has no heating and it's pretty clear they knew as it already has a heater in it that hasn't been switched on so the room is freezing. Back to the reception I have to go. All I want it a room with heating, in the middle of December. Third room (wow, I thought there were no rooms free), this finally has heating and mostly hot water. Over an hour and a half. 3 trips to reception and finally I get a room with heating. Oh and room service on the phone didn't work and I needed to go down and order from the reception. It turned up cold, I really wasn't surprised at this point. At no point was an apology given, the woman on reception, Joanna, even walked away from me in the middle of me explaining that neither the heating or water worked - rolling her eyes in the process. The only person who tried to do anything useful was the lovely lady who brought up my heater. I was offered no discount or apology. Awful experience.

    Stayed 1 night in Dec. 2019

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