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4.3 out of 5

"A castle what a great place to stay " More

By a verified traveller on Wed 13 Mar 2024

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Hotel Description

Kryal Castle places you steps from Kryal Castle and within a 15-minute stroll of Mount Warrenheip Flora Reserve. Highlights at this hotel include in-room free WiFi and LCD TVs.

This hotel has free WiFi in public areas, a garden, and a picnic area. Additionally, you'll find a coffee shop/cafe and a snack bar/deli. Continental breakfast is available daily between 9:00 AM and 11:00 AM. There's also the convenience of free self parking.

In the area of this 4-star Leigh Creek hotel, you'll find Sovereign Hill.

Commanders Quarters Double bed with 4 Bunk room

Bed Count 1 Full Bed Maximum Occupancy 4 Max
AU$104* Per night/room 2 Apr. - 3 Apr.

Family Suite King with Bath

Bed Count 1 King Bed Maximum Occupancy 4 Max

King Suite with Shower

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Suite King Large with Shower

Bed Count 1 King Bed Maximum Occupancy 4 Max

King Suite With Spa

Bed Count 1 King Bed Maximum Occupancy 3 Max

Queen Suite With Shower

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Kryal Castle ratings based on 133 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Kryal Castle

Everyone (54) Couples (43) Family (29)
4 out of 5
A castle what a great place to stay

Posted by on 13 Mar. 2024

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Comment from Hotel Management

16 Mar. 2024 by Kryal Castle Accommodation

Dear Debra,Thank you for your positive feedback! We are thrilled to hear that you enjoyed your stay with us and appreciated the unique charm of our castle accommodation. We hope to welcome you back again soon.

4 out of 5
This castle could be amazing with a little tlc. The rooms need to reflect the experiece of staying in an amazing castle. Great place for children. This is my second time staying here. Each time a little more disappointed. But a great location to stay when attending the amazing mystery murder night. This is what keeps me coming back. Please renervate the rooms into the castle theme's.

Posted by on 8 Oct. 2023

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1 out of 5
The room (king honeymoon suite)was small, cheap looking, and outdated. It liked like a crappy motel room with a tapestry on the wall. Spa bath tub had a shower over it with no curtain or screen. There was not enough hot water to fill the tub so it as unusable. Spa bath was one of the main reasons I booked this room. Manager said "well if someone in the other rooms took a shower..then there might not be enough hot water for the bath" Walls of bathroom had various molds and water damage. You could see unsealed gaps around the mirror in the bathroom with light coming through from outside. key cards stopped working one evening after returning from dinner and we couldnt get into the accommodation lobby. A guest had the same problem but luckily his girlfriend came out to let us back in. Other guests were noisy at night and early in the morning and knocking on all the doors including ours. You could hear everything going on in the rooms next door. If someone was in the corridor you could hear everything. Overall it was a terrible stay and I paid premium prices for a crack motel level stay. Manager promised me a refund and started the refund process with wotif. Wotif then did absolutely nothing. I had to call to chase up my refund and I was told by wotif I would get it in 7-10 days. Four weeks later I still didn’t receive my refund. I had to call Wotif back, and they confirmed that they NEVER ISSUED MY REFUND. After complaining I got my money back.

Posted by on 30 Sep. 2023

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5 out of 5
I stayed in the most beautiful room. It was spacious and had everything you needed while still keeping to the castles theme. The weather is quite cold so my room has had the heater on already for me. I had an electric blanket and a heater in the bathroom as well, keeping me very warm. The bathroom was unreal, with the round room hidden behind a magical looking door. I had a courtyard that was so green and luscious. It was just beautiful. The castle itself was unique and amazing with so many activities and things to see. Every lap i did, i seen something new. They had shops everywhere that were a great touch to bring that extra experience of fun and to take home souvenirs. The photo opportunities are everywhere with the castle being just brilliant to see including the jousting performances.

Posted by on 12 Sep. 2023

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5 out of 5
Quiet and peaceful stay. Wonderful entertainment!

Posted by on 28 Aug. 2023

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5 out of 5
very good

Posted by on 26 Aug. 2023

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5 out of 5

Posted by on 19 Jul. 2023

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5 out of 5
Nice place.

Posted by on 5 Jul. 2023

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2 out of 5
I found on arrival that as paying guest for two nights we could not even get dinner. Appreciate that they have events on but i would have expected paying over night guest would have been looked after. No bins around the property. In our King Suite SPA NO water pressure, TV did not work, and no staff around to speak to. Not impressed with the experience and will not be recommending it to others. I went here 20 years ago and Kryall Castle it self needs money spent on it, not turn it into a caravan park.

Posted by on 19 Jun. 2023

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4 out of 5

Posted by on 23 Feb. 2023

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Comment from Hotel Management

17 Mar. 2023 by Kryal Castle Accommodation

Thank you for staying with us, we're glad you enjoyed your stay.

Property Features

Along with a coffee shop/cafe, there's a snack bar/deli on site. WiFi is free in public spaces. Tour/ticket assistance, a vending machine, and gift shops/newsstands are also featured at Kryal Castle. Free self parking is available. Smoking is allowed in designated areas at this 4-star Leigh Creek hotel.

  • 1 building
  • 1 floor
  • 17 guestrooms or units
  • Built in 1973
  • Deli
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Smoking in designated areas
  • Coffee shop
  • 1 conference room

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli
  • Playground on site
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Kryal Castle offers 17 accommodations, which are accessible via exterior corridors and feature minibars and coffee/tea makers. Pillowtop beds feature premium bedding. Refrigerators and microwaves are provided. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. 42-inch LCD televisions come with digital channels. Housekeeping is provided daily.

  • Pillowtop beds
  • Minibar
  • LCD television
  • Digital channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Desk
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 9:00 AM to 11:00 AM.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 5 PM

Special check-in instructions:

The front desk is open daily from 9:00 AM - 5:00 PM. If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and lockbox information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Medieval Park is open only on weekends, Victorian school holidays, and public holidays from 10 AM - 4 PM. The Hotel is open 7 days a week and midweek guests will have the Castle to themselves.

The front desk at this property is open daily from 9:00 AM - 5:00 PM.
Guests arriving after 5 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and lockbox information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 15.0 per stay.
  • Cribs (infant beds) are available for AUD 15.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • No lifts
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 9:00 AM
  • Front desk closes daily at 5:00 PM
  • Debit cards
  • Guests will receive an email with special check-in instructions
  • Staffed front desk
  • Smoke detector
  • Credit card pre-authorisation
  • Guest will receive an email before arrival 72 hours
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately AUD 12.00 per person
  • Crib (infant bed) fee: AUD 15.0 per day
  • Rollaway bed fee: AUD 15.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Castle Kryal
  • Kryal
  • Kryal Castle
  • Kryal Castle Hotel
  • Kryal Castle Hotel Leigh Creek
  • Kryal Castle Leigh Creek
  • Kryal Castle Ballarat, Victoria
  • Kryal Castle Resort Leigh Creek
  • Kryal Castle Resort
  • Kryal Castle Hotel
  • Kryal Castle Leigh Creek
  • Kryal Castle Hotel Leigh Creek

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.