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"Pictures are a little misleading but if you can get a cheap deal it’s worth it. Ice machine on 3 floors not working so had to do floor by floor to fin ... " More

By a verified traveller on Wed 06 Mar 2024

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Hotel Description

At Four Points by Sheraton Los Angeles International Airport you'll be 4.5 km (2.8 mi) from Toyota Sports Performance Center and 4.6 km (2.9 mi) from Hollywood Park Casino. Highlights at this eco-certified hotel include an outdoor swimming pool, a free airport shuttle, and a 24-hour gym.

This business-friendly hotel offers free WiFi in public areas, a business center, and concierge services. Additionally, you'll find a coffee shop/cafe, a snack bar/deli, and laundry facilities. There's also self parking, along with the convenience of a shopping center shuttle.

Attractions within a 10-minute drive of this Westchester hotel include Kia Forum and SoFi Stadium.

Traditional Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
AU$143* Per night/room 1 Apr. - 2 Apr.

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Traditional Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed (Mobility Accessible, Tub)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Four Points by Sheraton Los Angeles International Airport ratings based on 16 Verified Reviews

Review Summary
3.1 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Four Points by Sheraton Los Angeles International Airport

Everyone (12) Couples (1) Family (3)
5 out of 5
Pictures are a little misleading but if you can get a cheap deal it’s worth it. Ice machine on 3 floors not working so had to do floor by floor to find ice Also internet does not work in rooms so you have to come downstairs

Posted by on 6 Mar. 2024

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Comment from Hotel Management

7 Mar. 2024 by Customer Service

Ray, we're glad to hear that you found value in your stay at the Four Points Los Angeles International Airport. We appreciate your patience with the features that weren't completely up to par during your visit. Our intention is to provide a conveninet service for you, including having working ice machines on each floor and reliable internet access in all areas. Please rest assured that we have taken your feedback into consideration for future improvements. Thank you for choosing us and we hope to welcome you back, providing you with a seamless experience next time.

1 out of 5
Disgusting

Posted by on 5 Nov. 2023

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Comment from Hotel Management

6 Nov. 2023 by Customer Service

We appreciate your feedback, Craig.Your experience is not on par with the level of service we're accustomed to sharing with our guests. We do hope for the chance to share a more positive experience with you soon.

5 out of 5

Posted by on 11 Oct. 2023

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Comment from Hotel Management

31 Oct. 2023 by Customer Service

Chris, it's great to see your top rating for Four Points Los Angeles International Airport! We're thrilled you enjoyed your stay. We strive to always provide excellent experiences for our guests, hence reviews like yours reaffirm our efforts. Thank you for choosing us and we look forward to your next visit.

1 out of 5

Posted by on 2 Oct. 2023

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Comment from Hotel Management

22 Oct. 2023 by Customer Service

We appreciate your feedback, Mayank.Your experience is not on par with the level of service we're accustomed to sharing with our guests. We do hope for the chance to share a more positive experience with you soon.

1 out of 5
Room stunk of cigarette smoke. Curtains nicotine stained yellow. Air conditioner archaic and so noisey you have an intermittent sleep when it cuts in, room service knocking on the door at 9.00 trying to get you out. 1 out of 10 . The smell was over powering

Posted by on 18 Aug. 2023

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Comment from Hotel Management

20 Aug. 2023 by Customer Service

Linda, it's regrettable to hear about your experience with the room's cleanliness, the air conditioning noise, and the early morning interruption from our team members. Your comfort and satisfaction are our top priorities and what you described is far from the smooth stay we aim to provide. We will take your feedback onboard and aim to make the necessary improvements. Thank you for sharing your insights.

5 out of 5

Posted by on 1 Aug. 2023

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1 out of 5
Staff strike, picket out the front, very loud from 0500-1800,

Posted by on 14 Jul. 2023

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Comment from Hotel Management

16 Jul. 2023 by Customer Service

Good morning, please contact the hotel directly to better assist you.

4 out of 5

Posted by on 28 May 2023

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Comment from Hotel Management

29 May 2023 by Customer Service

We appreciate you sharing this positive rating, Simone!The comfort of our guests is important to us so we can't wait to see you back again at Four Points Los Angeles International Airport. We want to share an even more enjoyable experience with you next time.

3 out of 5
The hotel served us for what we needed, to get to the airport by 6am. Price was unbeatable. And their shuttle runs 24 hours, every 20 minutes. However, it is run down and taps and sinks not working properly.

Posted by on 13 Apr. 2023

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Comment from Hotel Management

13 Apr. 2023 by Customer Service

Thank you for taking the time to submit this feedback, Jessica.We are always working as hard as we can to provide the best stays for our guests. We regret to hear about your experience. We will share all of your concerns with our team moving forward. We hope you plan on staying with us again soon. We'd love to improve your opinion of us.

1 out of 5
Very poor condition with terrible hygiene standards!

Posted by on 25 Mar. 2023

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Comment from Hotel Management

27 Mar. 2023 by Customer Service

We appreciate you taking the time to leave us this feedback, Kristy.We regret that you had such difficulty during your time with us. We strive to offer quality service and comfort for our guests and it's unfortunate your room wasn't cleaned to the high standards we aspire to provide. We'll be sure to address your feedback with our team moving forward.We do hope you allow us to host you again soon so we can share a more positive experience with you.

About the Four Points by Sheraton Los Angeles International Airport

Location 9750 Airport Blvd, Los Angeles, CA 90045

Renovations + Closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:

  • Bar/lounge
  • Dining venue(s)
  • Fitness facility

Property Features

Four Points by Sheraton Los Angeles International Airport offers its guests an outdoor pool and a 24-hour fitness center. Along with a coffee shop/cafe, there's a snack bar/deli on site. A business center, meeting rooms, and limo/town car service are available. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 15005 square feet (1394 square meters) and includes conference space. A terrace, tour/ticket assistance, and multilingual staff are also featured at the eco-certified Four Points by Sheraton Los Angeles International Airport. A roundtrip airport shuttle is free (available on request). Limited parking is available for a fee and is offered on a first-come, first-served basis. This Los Angeles hotel is smoke free.

  • 1 building
  • 561 guestrooms or units
  • 9 levels
  • Meeting rooms
  • 15005 sq ft of conference space
  • 1394 sq m of conference space
  • Deli
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access - wireless

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Metro station: Aviation/Century Station (1 km / 0.6 mi)
  • Property shuttles: Free airport shuttle; shopping center shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Four Points by Sheraton Los Angeles International Airport offers 561 accommodations with safes and complimentary bottled water. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

  • Pillowtop beds
  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Bathtub or shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (once per stay)
  • Weekday newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 3:00 AM

Special check-in instructions:

An adult age 18 or older must assume all liability for the booking. Front desk staff will greet guests on arrival.

This property's airport shuttle is available daily from 6 AM to 1:30 PM and 4 PM to midnight.

Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 100.00 per accommodation, per stay
  • Only dogs are allowed
  • Weight limit: 40 lbs per pet
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 21 years old. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and window guards in each accommodation.

  • Children stay free
  • Minimum guest age is 18
  • Pets allowed in specific rooms only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Smoke detector
  • Security system
  • LGBTQIA friendly
  • Children stay free - maximum age 17
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are not provided with hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • gap period enforced between guest stays 48 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of SafeStay (AHLA - USA)
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Guest accommodation is sealed after cleaning
  • Cashless transactions are not available
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 350 per accommodation, per stay
  • Administrative fee: USD 12.72 per accommodation, per night

We've listed all charges provided to us by the property.

The property charges a mandatory Administration Fee related to the Los Angeles Hotel Worker Protection Ordinance. Please contact the property for more information.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 50 per day (in/out privileges)
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 75 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Four Points Los Angeles International Airport
  • Four Points Sheraton Hotel Los Angeles International Airport
  • Four Points Sheraton Los Angeles International Airport
  • Sheraton Four Points
  • Sheraton Los Angeles International Airport
  • Four Points Sheraton Los Angeles International Airport Hotel
  • 4 Points By Sheraton Los Angeles International Airport
  • Los Angeles Four Points
  • Four Points Los Angeles
  • Four Points by Sheraton Los Angeles International Airport Hotel

You should know

  • Pool access available from 7:00 AM to 7:00 PM.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

  • Green Key Eco-Rating Programme
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.