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4.5 out of 5

"Very spacious and comfortable villa. Friendly staff. Close to Woolies and Boat Harbour. Highly recommended. " More

By a verified traveller on Wed 01 Jul 2020

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Hotel Description

A luxury stay in the heart of Hervey Bay awaits you at Quarterdecks Retreat. Within a 20-minute stroll, you'll find Esplanade and Great Sandy Straits Marina. Highlights at this family-friendly hotel include an outdoor swimming pool, an indoor swimming pool, and in-room kitchens.

LCD TVs with digital channels are featured in all 18 individually decorated villas, and you can enjoy washers/dryers, free WiFi, and free wired internet. In-room dining is easy with kitchens that come equipped with refrigerators, microwaves, and stovetops. Premium linens welcome you to a good night's rest, and other nice touches include soaking tubs and bathrobes. Furnished balconies or patios, dining areas, and sitting areas are also available. Weekly housekeeping is available.

Enjoy the spa tub, sauna, and pool loungers as well as access to bike rentals. Added amenities include free WiFi in public areas and laundry facilities. Bring your pet along and take advantage of this property's pet-friendly amenities such as food and water bowls. There's also free self parking, along with the convenience of an airport shuttle.

Sights within a 20-minute walk of this 4.5-star Urangan hotel include Hervey Bay Botanic Garden and Urangan Central Shopping Centre.

Quarterdecks Retreat ratings based on 154 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Quarterdecks Retreat

Everyone (80) Couples (32) Family (43)
4 out of 5
Nice villa

Posted by on 17 Jul. 2021

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5 out of 5

Posted by on 17 Jul. 2021

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5 out of 5
Very spacious and comfortable villa. Friendly staff. Close to Woolies and Boat Harbour. Highly recommended.

Posted by , from Brisbane on 1 Jul. 2020

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5 out of 5
Great property, clean and spacious and excellent site amenities. Property was cooled prior to our arrival. Close to local eateries.

Posted by on 30 Jan. 2020

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5 out of 5
Excellent nice and clean everything you need is there

Posted by on 13 Jan. 2020

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5 out of 5
I loved everything about this unit very clean well layed out great pool, good customer service

Posted by on 10 Jan. 2020

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4 out of 5

Posted by on 10 Oct. 2019

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5 out of 5
The apartments were very clean and spacious. Gayle at reception was lovely. We loved having a garage and that it was a gated community.

Posted by , from Buderim on 5 Aug. 2019

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4 out of 5
Property location and staff are lovely, grounds neat and tidy. Our apartment was quite average, down lights in lounge constantly flicker, cupboard and swing doors very grubby. Pillows too soft. But we'd stay again, our accommodation was just bit run down we think.

Posted by on 25 Jul. 2019

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5 out of 5
This was our third visit, we love being able to have our small dog come inside the unit. Will stay again.

Posted by on 8 Jul. 2019

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Property Features

Quarterdecks Retreat offers its guests an indoor pool, an outdoor pool, a spa tub, and a sauna. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A terrace, tour/ticket assistance, and barbecue grills are also featured at the luxury Quarterdecks Retreat. Free self parking is available. This 4.5-star Hervey Bay hotel is smoke free.

  • 18 guestrooms or units
  • 2 levels
  • Built in 2007
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Computer for guest use
  • Newspapers in lobby (free)
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Separate living room
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Quarterdecks Retreat offers 18 accommodations, which are accessible via exterior corridors and feature washers/dryers and DVD players. Rooms open to furnished balconies or patios. These individually decorated and furnished accommodations have separate sitting areas. Beds feature premium bedding. 32-inch LCD televisions come with premium digital channels. Accommodations at this 4.5-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers with deep soaking bathtubs, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered weekly and in-room massages can be requested. Housekeeping is provided on a limited basis.

  • In-room kitchen
  • Washer and dryer
  • Private balcony or patio (furnished)
  • Dining room
  • Sitting area
  • Deep soaking tub
  • Private outdoor space
  • HD television
  • Digital channels
  • Premium channels
  • DVD player
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Shower and tub combination
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (weekly)
  • Weekday newspapers (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 7:00 PM

Special check-in instructions:

The front desk is open daily from 8:00 AM - 7:00 PM. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8:00 AM - 7:00 PM.
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 30.0 per night.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Pet Policy

  • Pets: AUD 50 per accommodation, per stay (maximum AUD 100 per stay)
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. The property is professionally cleaned. Contactless check-out is available.

  • No lifts
  • Children stay free
  • Parking height restrictions apply
  • Pets allowed in specific rooms only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • One child stays free
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Children stay free - maximum age 12
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • gap period enforced between guest stays 24 hours
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: AUD 50 per accommodation, per stay (maximum AUD 100 per stay)
  • Service animals are exempt from fees
  • A late check-out fee will be charged
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • BEST WESTERN PLUS Quarterdecks Retreat
  • BEST WESTERN PLUS Quarterdecks Retreat Aparthotel
  • BEST WESTERN PLUS Quarterdecks Retreat Aparthotel Urangan
  • BEST WESTERN PLUS Quarterdecks Retreat Urangan
  • BEST WESTERN Quarterdecks
  • BEST WESTERN Quarterdecks Retreat
  • Quarterdecks Retreat
  • BEST WESTERN PLUS Quarterdecks Retreat Hervey Bay, Fraser Coast
  • Best Western Plus Quarterdecks Retreat Hotel Hervey Bay
  • Best Western Plus Quarterdecks Retreat Apartment Urangan
  • Best Western Plus Quarterdecks Retreat Apartment
  • BEST WESTERN PLUS Quarterdecks Retreat Hervey Bay Fraser Coast
  • Quarterdecks Retreat Villa
  • Quarterdecks Retreat Urangan
  • Quarterdecks Retreat Villa Urangan
  • Best Western Plus Quarterdecks Retreat

You should know

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.