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Excelsior Palace Portofino Coast

5-star property
Via San Michele Di Pagana 8, Rapallo, GE 1800 796 370
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5.0 out of 5
Exceptional!
See all 2 wotif Reviews

"Beautiful hotel, fantastic staff, heated infinity pool looking over the bay, short walk to Rapallo. " More

By a verified traveller on Sat 21 Oct 2023

Points Of Interest

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Hotel Description

You'll be connected to the convention center at Excelsior Palace Portofino Coast, and within just a 10-minute stroll of Marina di Rapallo and San Michele di Pagana Beach. Highlights at this luxury hotel include 2 restaurants, 2 outdoor swimming pools, and a full-service spa.

A pampering day can include deep-tissue massages and hot stone massages along with detox wraps, body scrubs, and aromatherapy. The seafood restaurant, Ristorante Lord Byron, serves Mediterranean cuisine and is open for breakfast, lunch, and dinner. Yachting Bar is the hotel's own lobby lounge, serving drinks along with breakfast and light fare. Spend the day at the private beach where you'll find sun loungers, and enjoy the onsite marina and gym. Other amenities include free WiFi in public areas, a conference center, and a seasonal outdoor swimming pool. Free buffet breakfast is available daily between 7:30 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities such as food and water bowls. There's also valet parking, along with the convenience of train pick-up service.

Within a 30-minute drive of this 5-star Rapallo hotel, attractions include Portofino Marina and Camogli Beach.

Classic Queen

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$455* Per night/room 29 Apr. - 30 Apr.

Classic Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Exclusive Double Room, Sea View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Queen

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Excelsior Palace Portofino Coast ratings based on 2 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Excelsior Palace Portofino Coast

Everyone (1) Couples (1)
5 out of 5
Beautiful hotel, fantastic staff, heated infinity pool looking over the bay, short walk to Rapallo.

Posted by on 21 Oct. 2023

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Comment from Hotel Management

22 Oct. 2023 by Exclesior Palace Portofino Coast

Dear Ms. Anna,we would like to thank you for this amazing review and for the fantastic score. It has been an honor to annoverate you among our Guests and we are very glad that your stay at the Excelsior met your expectations. Trusting we'll have the pleasure of welcoming you back to the Italian Riviera, we wish you all the best!Warmest regards.Aldo WerdinGeneral Manager

5 out of 5
Great hotel and staff. With excellent menu and wine list. Thank you.

Posted by , from Brisbane, au on 27 Jan. 2019

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About the Excelsior Palace Portofino Coast

Location Via San Michele Di Pagana 8, Rapallo, GE 16035

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from January 1 to April 24:

  • One of the dining venues
  • Beach
  • Swimming pool

Property Features

Simply step outside to unwind on the hotel's beach. Sit back and relax on the beach with free beach club on site, umbrellas, and sun loungers. At Excelsior Palace Portofino Coast you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is available daily. There are 2 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. This luxury hotel also offers a seasonal outdoor pool, a health club, and a rooftop terrace. Limited parking is available for a fee and is offered on a first-come, first-served basis.

  • 119 guestrooms or units
  • 7 levels
  • 2 buildings
  • 2 dining venues
  • 2 coffee shops
  • Meeting rooms
  • 6997 sq ft of conference space
  • 650 sq m of conference space
  • Built in 1901
  • Buffet breakfast (free)
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Beauty salon
  • Newspapers for purchase
  • Bellhop
  • Elevator
  • Bar or lounge
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • On private beach
  • Number of outdoor pools - 2
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Rapallo Station (1.3 km / 0.8 mi)
  • Property shuttles: Train station pick-up
  • Parking: Valet parking available for a surcharge

Room Amenities

Excelsior Palace Portofino Coast offers 119 accommodations with minibars and safes. These individually furnished accommodations include desk chairs. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets. This Rapallo hotel provides complimentary wireless Internet access. Additionally, rooms include hair dryers and complimentary toiletries. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Pillow options
  • Shower and tub combination
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Connecting rooms available
  • Desk chair

Food & Drink

Guests are served free buffet breakfast daily from 7:30 AM to 10:30 AM. An additional breakfast is available daily for a fee.

Ristorante Lord Byron - This seafood restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.

Eden Roc Lounge - This beachfront seafood restaurant specializes in seafood and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required. Open select days.

Yachting Bar - This lobby lounge serves breakfast and light fare. Happy hour is offered. Open daily.

Sporting Bar - This poolside bar serves lunch and light fare. A children's menu is available. Open daily.

Room service (during limited hours) is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 5
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body scrubs
  • Aromatherapy treatments
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Sports massage
  • Detoxification wrap

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 110.0 per day.

Pet Policy

  • Pets: EUR 10 per pet, per day
  • Only dogs and cats are allowed
  • Weight limit: 18 lbs per pet
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Please note: pets are permitted in the beach club for an additional fee (max 4 pets allowed).

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector in each accommodation.

  • Children stay free
  • Parking height restrictions apply
  • Pets allowed in specific rooms only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property Registry Number – 010046-ALB-0033
  • One child stays free
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Children stay free - maximum age 3
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Safe Hospitality National Protocol (Italy)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 0.00 per person, per night, up to 10 nights. This tax does not apply to children under 15 years of age.
  • A tax is imposed by the city: From 1 March - 31 October, EUR 4.00 per person, per night, up to 10 nights. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: EUR 20 per day
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 110.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Excelsior Palace
  • Excelsior Palace Hotel
  • Excelsior Palace Hotel Rapallo
  • Excelsior Palace Rapallo
  • Hotel Excelsior Palace
  • Excelsior Palace Hotel
  • Excelsior Portofino Coast
  • Excelsior Palace Portofino Coast Hotel
  • Excelsior Palace Portofino Coast Rapallo
  • Excelsior Palace Portofino Coast Hotel Rapallo

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in June and close in September.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 01 October to 30 April.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Awards & Affiliations

The property is a member of Preferred Hotels & Resorts.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.