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Hotel Description

A family-friendly stay in the heart of San Francisco awaits you at Tilden Hotel. Within a 30-minute stroll, you'll find Asian Art Museum of San Francisco and Lombard Street. Highlights at this hotel include a restaurant, a 24-hour gym, and a bar/lounge.

The restaurant, The Douglas Room, is open for breakfast, brunch, lunch, and dinner. Added amenities include a 24-hour business center, a coffee shop/cafe, and coffee/tea in a common area. Each morning cooked-to-order breakfast is served between 7:00 AM and 1:00 PM. There's also the convenience of valet parking.

With a stay at this Union Square hotel, you'll be 3 km (1.8 mi) from Pier 39 and 4.8 km (3 mi) from Golden Gate Park.

Tilden Hotel ratings based on 1 Verified Reviews

Review Summary
2.0 out of 5 2.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 1.0 out of 5.0

Guest reviews for Tilden Hotel

Everyone (1)
2 out of 5

Average at best

A large and very clean room with reliable hot water could not offset the paper-thin walls, crumbling and cracked walls and ceilings or the noisy plant and machinery running 24/7 in the centre of the building (presumably 50% of the rooms would be exposed to this). There is no air conditioning in the room, with a steam duct radiator being the only temperature control. There were not tissues, limited toileteries, no robes, definitely no room service or any other facilities that would qualify this hotel in the luxury category. Small gym was a tiny room with 2 machines, and the garden a barely usable postage stamp. Website photos are very flattering, with the lobby being the only remotely 'boutique' part of what is just an old, cheaply renovated hotel on the fringe of SF's most dangerous neighborhood (tenderloin). Television could be heard from both neighboring rooms, as well as ordinary conversations (and at one stage amorous activities). At best hotel is a 2.5 star hotel, and only then for helpful and friendly staff and cleanliness of room.

Posted by , from Australia on 15 Apr. 2017

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Comment from Hotel Management

20 Apr. 2017 by Kunal - Front Office Manager

We are sorry to hear about your experiences. The condition of the room, however exceptional to our standard, is still an unacceptable case and we understand how it can dampen your experience with us. Please reach out to us directly and we will be happy to compensate you for such an experience. Thank you

Property Features

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center, 2 meeting rooms, and limo/town car service. A 24-hour fitness center, a rooftop terrace, and tour/ticket assistance are also featured at the family-friendly Tilden Hotel. Parking is available for a fee. This San Francisco hotel is smoke free.

  • 1 building
  • 118 guestrooms or units
  • 9 levels
  • Built in 1928
  • Terrace on the roof
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Laundry facilities
  • In-room childcare (surcharge)
  • Full-sized refrigerator/freezer

Parking

Valet parking (surcharge)

Transport

  • Train station: San Francisco Station (2 km / 1.3 mi)
  • Metro station: Powell St & O'Farrell St Stop (0.3 km / 0.2 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Tilden Hotel offers 118 accommodations with MP3 docking stations and safes. Each accommodation is individually furnished and decorated. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • MP3 dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Ceiling fan
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 1:00 PM.

The Douglas Room - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Cafe at The Tilden - This café serves breakfast and light fare. Open daily.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

An adult age 18 or older must assume all liability for the booking. Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets are welcome and stay free
  • Only dogs are allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and JCB International. Cash is not accepted.

For guests' safety, the property includes a smoke detector in each accommodation.

  • No rollaway/extra beds available
  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay for free – 2
  • Pets allowed (no fees)
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Children stay free - maximum age 12
  • Property is cleaned with disinfectant
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 33.77 per accommodation, per night

The resort fee includes:

  • Additional inclusions
  • Bicycle storage
  • Concierge service
  • Faxes
  • Fitness center access
  • Housekeeping
  • In-room coffee
  • In-room safe
  • Internet access
  • Lending library access
  • Newspaper
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15–40 for adults, and USD 15–40 for children
  • Valet parking fee: USD 59 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Mark
  • Hotel Mark Twain
  • Hotel Mark Twain San Francisco
  • Mark Twain Hotel
  • Mark Twain San Francisco
  • Twain Hotel
  • Tilden Hotel San Francisco
  • Tilden San Francisco
  • Mark Twain Hotel
  • Hotel Mark Twain
  • Tilden Hotel Hotel
  • Mark Twain San Francisco
  • Tilden Hotel San Francisco
  • Tilden Hotel Hotel San Francisco

You should know

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.