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The Banjaran Hotsprings Retreat

5-star property
1 Persiaran Lagun Sunway 3, Ipoh, Perak 1800 796 370
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4.5 out of 5
Wonderful!
See all 2 wotif Reviews

"Our stay was great, the place is beautiful with all great facilities. Only suggestion id make is becareful with personal belongings as we had money ta ... " More

By a verified traveller on Sat 11 Feb 2017

Points Of Interest

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Hotel Description

A luxury stay in Ipoh awaits you at The Banjaran Hotsprings Retreat. You'll be 6 km (3.7 mi) from Kinta City Shopping Centre and 7.6 km (4.7 mi) from Royal Perak Golf Club. Highlights at this boutique hotel include 2 restaurants, a full-service spa, and an outdoor swimming pool.

A day of pampering can include massages, aromatherapy, and Ayurvedic treatments along with access to the spa tub. The restaurant, The Pomelo, is open for breakfast, lunch, and dinner. Sky Bar is the hotel's own bar. Enjoy the gym and sauna as well as access to hot springs and yoga classes. Plus you'll find free WiFi in public areas and laundry facilities. There's also free self parking, along with the convenience of a free theme park shuttle.

Attractions within a 20-minute drive of this 5-star Ulu Kinta hotel include Ipoh Parade and Aeon Station 18.

Lake Villa (No Child Allowed)

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$533* Per night/room 30 Apr. - 1 May

Garden Villa (No Child Allowed)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Water Villa (No Child Allowed)

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Banjaran Hotsprings Retreat ratings based on 2 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Banjaran Hotsprings Retreat

Everyone (2)
5 out of 5

Posted by on 1 Jan. 2019

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Comment from Hotel Management

6 Jan. 2019 by Raymond K

Dear Esteemed Guest, Thank you for staying with us. We look forward to seeing you again. Best Regards, Raymond Koh Director of Operations

4 out of 5

Lovely resort

Our stay was great, the place is beautiful with all great facilities. Only suggestion id make is becareful with personal belongings as we had money taken from a handbag

Posted by , from perth on 11 Feb. 2017

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Comment from Hotel Management

19 Feb. 2017 by Raymond-KIpoh

Dear Shane, Thank you for your feed back. We had shared with you on a separate email with regards to the investigation results complete with door reading report and we had also checked the CCTV footage however we could not establish your claim. Thank you for your kind understanding in this matter. We look forward to serving you better next time. Best Regards, Raymond Koh Director of Operations

About the The Banjaran Hotsprings Retreat

Location 1 Persiaran Lagun Sunway 3, Ipoh, Perak 31150

Property Features

The Banjaran Hotsprings Retreat offers its guests a full-service spa, hot springs, and an outdoor pool. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 430 square feet (40 square meters) and includes conference space. A fitness center, a sauna, and spa services are also featured at the luxury The Banjaran Hotsprings Retreat. Self parking is free. This 5-star Ipoh hotel is smoke free.

  • 44 guestrooms or units
  • 31 buildings
  • 2 dining venues
  • 430 sq ft of conference space
  • 40 sq m of conference space
  • Built in 2010
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Onsite shopping
  • No smoking on site
  • Bar or lounge

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Free theme park shuttle; airport shuttle
  • Parking: Free self parking

Room Amenities

The Banjaran Hotsprings Retreat offers 44 air-conditioned accommodations with DVD players and minibars. Beds feature down comforters and premium bedding. LCD televisions are featured in guestrooms. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Minibar
  • In-room dining (limited hours)
  • Private outdoor space
  • HD television
  • Premium channels
  • DVD player
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Air conditioning
  • Ceiling fan

Food & Drink

The Pomelo - This restaurant serves breakfast, lunch, and dinner.

Jeffs Cellar - This fine-dining restaurant serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Sky Bar - Onsite bar. Reservations are required. Open daily.

Room service (during limited hours) is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Manicures and pedicures
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Spa tub in spa
  • Massages
  • Number of hot springs - 3

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 11:30 PM

Special check-in instructions:

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in.

Dining at Jeff's Cellar is available by reservation only and must be requested at least 48-hours before arrival. Reservations cannot be requested after check-in.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children younger than 12 are not allowed at this adults-only property. All guests 12 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at The Banjaran Hotsprings Retreat

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, and Union Pay. Cash is not accepted. 

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Service animals not allowed
  • Minimum guest age is 12
  • Caters to adults only
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Property confirms they are implementing guest safety measures
  • Masks are compulsory at the property
  • Guests must provide health documentation
  • Guests must provide proof of COVID-19 vaccination
  • Minimum age for proof of COVID-19 vaccination requirement: 18
  • COVID-19 vaccine must have been received a minimum number of days before check-in: 14

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 500.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Banjaran
  • Banjaran Hotsprings
  • Banjaran Hotsprings Retreat
  • Banjaran Hotsprings Retreat Hotel
  • Banjaran Hotsprings Retreat Hotel Ipoh
  • Banjaran Hotsprings Retreat Ipoh
  • Banjaran Retreat
  • The Banjaran Hotsprings Retreat Hotel Ipoh
  • The Banjaran Hotsprings Retreat Ipoh
  • The Banjaran Hotsprings Retreat Hotel
  • The Banjaran Hotsprings Retreat Hotel Ipoh

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 7 AM to 7 PM.
  • Hot springs access available from 7:00 AM to 7:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and children 12 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.