"When I checked booking reference, it is said that 2 king size beds in the room we booked, but actually they were probably semi double beds. Room was ... " More
The restaurant, Open Lobby á la carte, serves international cuisine and is open for lunch and dinner. Open Lobby is the hotel's own lobby lounge. A meeting room, a 24-hour business center, and coworking space are among the business amenities offered. Other amenities include free WiFi in public areas, a gym, and a coffee shop/cafe. Buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:30 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities including food and water bowls and an off-leash area. There's also the convenience of self parking.
With a stay at this 4-star Etelainen District hotel, you'll be 2.2 km (1.4 mi) from Finlandia Hall and 2.8 km (1.8 mi) from Helsinki Cathedral.
13 Dec. 2017 by Armi Hatakka, general manager
Dear valued guest Harley, Thank you for your stay and for your most kind feedback even though there has been some confusion with the room description and the dirty towel. I do apologize for these and take the necessary actions in order to improve our service for the future. We have one king size bed in our executive level rooms only and we shall investigate why you have got wrong information about the bed sizes. I'm truly happy to hear that you enjoyed your breakfast and I'm also happy to inform you that we do have plans in expanding the breakfast hours during weekends as well in the future. Hoping to serve you even better in the future when we implement the new Open Lobby concept as well. Welcome back again. Kindest regards,
The following facilities are closed seasonally each year. They will be closed from March 31 to April 1:
Holiday Inn Helsinki West- Ruoholahti, an IHG Hotel offers its guests a sauna and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center, a meeting room, and coworking spaces. A terrace, multilingual staff, and a fireplace in the lobby are also featured at the business-friendly Holiday Inn Helsinki West- Ruoholahti, an IHG Hotel. For a fee, parking is available. This 4-star Helsinki hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge)
Holiday Inn Helsinki West- Ruoholahti, an IHG Hotel offers 256 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. A pillow menu is available. 40-inch LED televisions come with premium satellite channels. Bathrooms include showers, bidets, and hair dryers. This Helsinki hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:30 AM to 11:00 AM.
Open Lobby á la carte - This restaurant specializes in international cuisine and serves lunch and dinner. A children's menu is available.
Open Lobby - Onsite lobby lounge. Open daily.
Open Lobby lunch - Onsite buffet restaurant. Open select days.
Room service (during limited hours) is available.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Carte Blanche, Eurocard, and cash. This property uses a grey water recycling system and eco-friendly cleaning products. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.