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Hilton Surfers Paradise Hotel & Residences

5.0 star property
Luxury hotel connected to a shopping centre in Surfers Paradise with 4 outdoor swimming pools

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Hilton Surfers Paradise Hotel & Residences

Photo gallery for Hilton Surfers Paradise Hotel & Residences

Indoor pool, 4 outdoor pools, open 6:00 AM to 10:00 PM, pool loungers
Cocktail bar
Ocean Panorama Room with Lounge Access
2 Bedrooms Residence Ocean View | Private kitchen
Exterior

Overview of Hilton Surfers Paradise Hotel & Residences

Reviews
7.8

Good

Popular amenities

  • Hot tubHot tubHot tub
  • SpaSpaSpa
  • Pool
  • Breakfast availableBreakfast availableBreakfast available
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant

Explore the area

Map
6 Orchid Ave Surfers Paradise, Surfers Paradise, QLD, 4217
  • Popular LocationCavill Avenue1 min walk
  • Popular LocationSurfers Paradise Beach5 min walk
  • Popular LocationSkyPoint Observation Deck9 min walk
  • AirportGold Coast, QLD (OOL-Coolangatta)37 min drive

Room options

Ocean View Suite with Lounge Access

Highlights

Balcony
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Mini-fridge
  • 56 sq m
  • Sleeps 3
  • 1 King Bed

4 Bedroom Penthouse

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
  • 125 sq m
  • Sleeps 10
  • 1 King Bed and 3 Double Beds

2 Bedrooms Residence Ocean View

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
  • 100 sq m
  • Sleeps 6
  • 1 King Bed and 1 Double Bed

2 Bedrooms Residence

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
  • 85 sq m
  • City view
  • Sleeps 6
  • 1 King Bed and 1 Double Bed

4 Bedrooms Residence Ocean View

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
  • 115 sq m
  • Sleeps 10
  • 1 King Bed, 2 Double Beds and 2 Single Beds

3 Bedrooms, 2 Bathrooms Residence Ocean View

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
  • 100 sq m
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

2 Bedroom 2 Bathroom Sky High Residence

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
  • 100 sq m
  • City view
  • Sleeps 6
  • 1 King Bed and 1 Double Bed

Executive Room with Lounge Access

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Mini-fridge
HDTV
Pillow menu
  • 39 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

King Deluxe Room

Highlights

Balcony
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Pillow menu
  • 38 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

King Guest Room

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Pillow menu
Egyptian cotton bed sheets
  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Ocean Panorama Room with Lounge Access

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Mini-fridge
HDTV
Pillow menu
  • 54 sq m
  • Sleeps 3
  • 1 King Bed

1 Bedroom Residence

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
  • 70 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Gold Coast

Hilton Surfers Paradise Hotel & Residences places you in the centre of Gold Coast, connected to a shopping centre and within a short 5-minute stroll of Cavill Avenue and Surfers Paradise Beach. Highlights at this luxury hotel include 4 outdoor swimming pools, a full-service spa and a restaurant. .A relaxing visit to eforea spa can include deep-tissue massages, hot stone massages, aromatherapy and hydrotherapy along with access to the steam room. The restaurant, Catch Restaurant, serves seafood and is open for breakfast and dinner. Ms Margot's Bar & Eats is the hotel's own cocktail bar, serving drinks along with breakfast and light fare. Enjoy the indoor swimming pool, gym, Hot tub and sauna. 10764 square feet (1000 square metres) of event facilities include 4 meeting rooms and conference space, and other business amenities include limo/town car service. Additionally, you'll find free WiFi in public areas, a kids' swimming pool and a snack bar/deli. Buffet breakfast is available daily. There's also valet parking, along with the convenience of a theme park shuttle. .With a stay at this 5-property class Surfers Paradise hotel, you'll be 0.7 km (0.5 mi) from SkyPoint Observation Deck and 3.3 km (2.1 mi) from Gold Coast Convention and Exhibition Centre.

What's nearby

  • Cavill Avenue - 1 min walk
  • Slingshot - 3 min walk
  • Surfers Paradise Beach - 5 min walk
  • SkyPoint Observation Deck - 9 min walk
  • The Star Gold Coast - 5 min drive

Getting around

  • Cypress Avenue Station - 7 min walk
  • Helensvale Station - 24 min drive
  • Gold Coast, QLD (OOL-Coolangatta) - 38 min drive

Restaurants

  • Cavill Lane - 1 min walk
  • House of Brews - 3 min walk
  • The Avenue - 2 min walk
  • Finn McCool's Surfers Paradise - 2 min walk
  • Steampunk Surfers Paradise - 1 min walk

About this property

Hilton Surfers Paradise Hotel & Residences

Luxury hotel connected to a shopping centre in Surfers Paradise with 4 outdoor swimming pools
Hilton Surfers Paradise Hotel & Residences offers its guests a full-service spa, 4 outdoor swimming pools, an indoor pool, and Access to hot tub. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi and wired Internet are free in public spaces.

4 meeting rooms and limo/town car service are available. Event space at this hotel measures 10764 square feet (1000 square metres) and includes conference space. A kids' pool, a fitness centre, and a sauna are also featured at the luxury Hilton Surfers Paradise Hotel & Residences. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Gold Coast hotel is smoke free.

  • 308 guestrooms or units
  • 93 levels
  • 2 buildings
  • 10764 sq ft of conference space
  • 1000 sq. m of conference space
  • Built in 2010
  • Deli
  • Towels for the beach
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Food/drink service (free)
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Hilton Surfers Paradise Hotel & Residences offers 308 air-conditioned accommodations with laptop-compatible safes and espresso makers. Each accommodation is individually furnished. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 55-inch LCD televisions come with digital channels and Netflix. Bathrooms include slippers, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and coffee/tea makers.

Eforea spa has 7 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open selected days.

Languages

Chinese (Mandarin), English, French, Hindi, Italian, Japanese, Korean, Russian, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Parking on site (AUD 27 per night; includes in/out privileges)
  • Valet parking on site (AUD 45 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available for a fee: AUD 45 for adults and AUD 22.50 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Catch Restaurant
  • Ms Margot's Bar & Eats

Things to do

  • 4 outdoor pools
  • Art gallery
  • Children's pool
  • Full-service spa
  • Gym
  • Indoor pool
  • Playground
  • Sauna
  • Spa tub
  • TV in common areas

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Free cot
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10,764 square feet of conference space
  • 4 meeting rooms

Outdoors

  • Barbecue grill
  • Beach towels
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open select days
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Lift (109 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (84 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 93 floors
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian-cotton sheets
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste on request
  • Towels

Entertainment

  • LCD TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Local meal delivery service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 60.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 300 per accommodation, per stay (for stays between 1 January and 31 December)

We've listed all charges provided to us by the property.

The listed deposit applies to 3 Bedrooms, 2 Bathrooms Residence Ocean View bookings. The general deposit is AUD 100 per stay for hotel rooms and 1 Bedroom Residence bookings and AUD 200 for 2 Bedrooms Residence bookings.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 45 for adults and from AUD 22.5 for children
  • Self-parking fee: AUD 27 per night (in/out privileges)
  • Valet parking fee: AUD 45 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 60.0 per day
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. On-site parties or group events are strictly prohibited. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Guests can access their rooms with a mobile device. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Hotel Surfers Paradise
Hilton Surfers Paradise
Hilton Surfers Paradise Hotel
Hotel Hilton Surfers Paradise
Surfers Paradise Hilton
Surfers Paradise Hilton Hotel
Hilton Surfers Paradise Hotel & Residences Gold Coast
Hilton Surfers Paradise Hotel And Residences
Hilton Surfers Paradise Residences Gold Coast
Hilton Surfers Paradise
Hilton Surfers Paradise Hotel Residences
Hilton Surfers Paradise Hotel & Residences Hotel
Hilton Surfers Paradise Hotel & Residences Surfers Paradise

Frequently asked questions

What is the cancellation policy at Hilton Surfers Paradise Hotel & Residences?

Hilton Surfers Paradise Hotel & Residences offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Surfers Paradise Hotel & Residences?

As of 25 Apr 2024, prices found for a 1-night stay for 2 adults at Hilton Surfers Paradise Hotel & Residences on 6 May 2024 start from AU$225.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Surfers Paradise Hotel & Residences?

Yep, Hilton Surfers Paradise Hotel & Residences has a self car park with in/out privileges for AUD 27 per night. Onsite parking is limited.

Are there any beaches close to Hilton Surfers Paradise Hotel & Residences?

Yep, Hilton Surfers Paradise Hotel & Residences is a short 5-minute walk from Surfers Paradise Beach. Fun beach activities include snorkelling, scuba diving and windsurfing. You can also find boat tours.

Is there a spa on site at Hilton Surfers Paradise Hotel & Residences?

Yep, eforea spa is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Hilton Surfers Paradise Hotel & Residences have a pool?

Take your pick from 4 outdoor swimming pools, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar. The pool is open 6:00 AM to 10:00 PM.

What luxury perks are available at Hilton Surfers Paradise Hotel & Residences?

Hilton Surfers Paradise Hotel & Residences features 4 outdoor pools, a full-service spa and an indoor pool. All guestrooms come with pillowtop beds, premium bedding and 24-hour room service.

What makes Hilton Surfers Paradise Hotel & Residences a romantic place to stay?

1 hot tub and couples spa treatments, as well as pillowtop beds and massage services available in the guestrooms, help set the scene for a romantic weekend at Hilton Surfers Paradise Hotel & Residences.

Is Hilton Surfers Paradise Hotel & Residences family-friendly?

You bet! With amenities like a children's pool and kids' meals, as well as free infant beds in the guestrooms, it's no surprise Hilton Surfers Paradise Hotel & Residences is a hit with families.

Does Hilton Surfers Paradise Hotel & Residences serve breakfast?

You bet, our guests quite like the buffet breakfast here! Offered daily, this is the spot to fuel up for a day of adventure.

Is there a free airport shuttle available at Hilton Surfers Paradise Hotel & Residences?

No, Hilton Surfers Paradise Hotel & Residences does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Surfers Paradise Hotel & Residences?

Yep, they've got a lounge bar and an onsite restaurant that serves seafood. Pre dinner cocktails anyone?

What time are check-in & check-out at Hilton Surfers Paradise Hotel & Residences?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hilton Surfers Paradise Hotel & Residences?

No, only service animals are allowed.

Hilton Surfers Paradise Hotel & Residences Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 433 out of 1003 reviews" "
Rating 8 - Good. 252 out of 1003 reviews" "
Rating 6 - Okay. 145 out of 1003 reviews" "
Rating 4 - Poor. 103 out of 1003 reviews" "
Rating 2 - Terrible. 70 out of 1003 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Firoozeh

Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our stay and found the staff very friendly
Stayed 3 nights in Apr 2024

8/10 Good

Rodney

Super comfortable bed
Stayed 7 nights in Apr 2024

8/10 Good

jiajie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Location was great
Stayed 4 nights in Apr 2024

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and staff were awesome
Stayed 4 nights in Mar 2024

6/10 Okay

Alex

Travelled with partner
Liked: Staff & service
The staff where very nice but the hotel its self is average. Tv needed to be replaced. Then the new one didnt work. Cleaner didnt turn up. Pubic hair in the bathroom. Had to request towles and tea, coffee ect. Dont go in the indoor pool or spa..its next to the sauna with no showers so and all the sweaty people come out and stright into one of the pools...disgusting.
Stayed 3 nights in Mar 2024

8/10 Good

Graham

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall, my stay at Hilton Surfers Paradise was enjoyable. The room was comfortable, although there was an issue with a broken shelf in the shower. However, the breakfast at the in-house restaurant was delightful, offering a satisfying start to the day.
Stayed 1 night in Mar 2024

10/10 Excellent

Roman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

10/10 Excellent

Katie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Feb 2024

2/10 Terrible

Amanda

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not worth the money
Stayed 3 nights in Feb 2024

4/10 Poor

Kevin

Liked: Cleanliness
Disliked: Staff & service
The pillows were AWESOME, huge bathroom. Dirty windows, no sugar in room for supplied coffee, tea. In room service menu much to be be desired, buffet breakfast not worth the money. In hotel restaurant... Cockroach running across the floor,, 30 minutes to get a drink served to table, 40 mins for entree,,, after nearly 2 hours waiting for main course decided to pay for drink and entree and leave without having main meal. Below average range of cocktails on menu.. nothing to write home about. Overall thoughts... Not worth the money. 2.5/10
Stayed 1 night in Feb 2024