4.4 out of 5

"Great view from the room, and dealt with fantastic friendly staff! " More

By a verified traveller on Tue 28 Aug 2018

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Hotel Description

A luxury stay in Mourea awaits you at VR Rotorua Lake Resort. You'll be steps from Lake Rotoiti and 4.6 km (2.9 mi) from Okere Falls Scenic Reserve. Highlights at this boutique hotel include a restaurant, an outdoor swimming pool and free self parking.

Free WiFi, private yards and satellite TV are featured in all 42 rooms. Fridges and room service make in-room dining easy, and minibars provide refreshments. Nice touches include soaking tubs, bathrobes and free toiletries. Additionally, separate bathtubs and showers, coffee/tea makers and hairdryers are available.

The restaurant, The Grill, is open for breakfast and dinner. The Bar is the hotel's own bar. Enjoy the 2 outdoor tennis courts, fitness centre and sauna plus access to boat tours. A meeting room and a business centre are among the business amenities offered. Other amenities include free WiFi in public areas and laundry facilities. Each morning buffet breakfast is served between 7 AM and 10 AM. There's also extended parking, along with the convenience of a free airport shuttle.

Attractions within a 15-minute drive of this 4.5-star Mourea hotel include Tamaki Maori Village and Polynesian Spa.

King Room, Garden View

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$78 per night

King Room, Lake View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Twin Room, Lake View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Executive Suite with Spa

Bed Count 1 King Bed Maximum Occupancy 2 Max

Twin Room, Garden View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

VR Rotorua Lake Resort ratings based on 558 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for VR Rotorua Lake Resort

Everyone (223) Couples (261) Business (2) Family (70) Other (1)
3 out of 5
The room is clean but the toilet is stained. Shower is very contested. The guy in the reception has a very serious face, he needs a smile on his face.

Posted by on 14 Jul. 2019

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Comment from Hotel Management

14 Jul. 2019 by VR Rotorua Team

Dear valued Guest, Thank you for your review. We are glad to hear that overall your experience was positive. We are disappointed to hear that our housekeeping staff and front office staff didn't meet your expectations. This critical feedback will be used in training our staff. Thank you and look forward to seeing you soon. Regards, VR rotorua team

4 out of 5

Posted by on 12 Jul. 2019

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Comment from Hotel Management

14 Jul. 2019 by VR Rotorua team

Dear Valued Guest, Thanks for rating our resort . We look forward to welcome you again in near future. Regards, VR Rotorua Team

5 out of 5
Staff were very prompt in helping when any issues arose or needed any assistance. Rooms are very clean and nice with a very spacious bath I must say. Would recommend to family and friends for sure

Posted by , from Adelaide on 3 Jul. 2019

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Comment from Hotel Management

4 Jul. 2019 by VR Rotorua Team

Dear Valued Guest, Thanks for giving us perfect rating and recommending our Resort. We look forward to welcome you again in near future. Regards, Vivek

4 out of 5

Posted by on 1 Jul. 2019

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Comment from Hotel Management

2 Jul. 2019 by VR ROTORUA TEAM

Thanks for rating our Resort. We look forward to welcome you again in near future. Regards, VR Rotorua Team

4 out of 5

Posted by on 30 Jun. 2019

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Comment from Hotel Management

2 Jul. 2019 by VR Rotorua Team

Dear valued Guest, Thanks for rating our Resort. We look forward to welcome you again in near future. Regards, VR Rotorua Team

5 out of 5
We were really happy with the room, it was spacious and comfortable. The staff were helpful, friendly and we were very happy to receive a room upgrade. I would stay again.

Posted by on 29 Jun. 2019

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Comment from Hotel Management

2 Jul. 2019 by VR Rotorua Team

Dear Valued Guest, Thanks for giving us perfect rating. We look forward to welcome you again in near future. Regards, VR rotorua Team

5 out of 5

Posted by on 23 Jun. 2019

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Comment from Hotel Management

24 Jun. 2019 by VR Rotorua Team

Dear Valued Guest, Thanks for giving us perfect rating . Regards, VR Rotorua Team

5 out of 5
Lovely rooms in a lovely location. I choose a room overlooking the lake which was beautiful.

Posted by on 18 Jun. 2019

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Comment from Hotel Management

19 Jun. 2019 by VR Rotorua Team

Dear Valued Guest, We appreciate your positive feedback about our Resort. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us. Regards, VR Rotorua Team

4 out of 5
Thin walls in the rooms could hear the neighbors tv going until two in the morning

Posted by on 2 Jun. 2019

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Comment from Hotel Management

2 Jun. 2019 by VR Rotorua team

Dear Valued Guest, Thank you for your comments and we are pleased that you had a good stay overall. However, we apologize for the inconveniences that you experienced during your stay and don't hesitate to call us to share more information and we will try my best to rectify the situation. Regards, VR Rotorua team

4 out of 5
Superb view n quiet surroundings. Room is comfortable except for the bed mattresses which is too soft n cause some discomfort n backache to couple of my guests.

Posted by on 5 May 2019

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Comment from Hotel Management

8 May 2019 by VR Rotorua Team

Dear Valued Guest, We appreciate your positive feedback about our Resort. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us. Regards, VR Rotorua Team

About the VR Rotorua Lake Resort

Location 366 State Highway 33, Mourea, 3074

Property Features

As a guest of VR Rotorua Lake Resort, you'll find an outdoor pool, outdoor tennis courts, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Business amenities include a business centre and a meeting room. The luxury VR Rotorua Lake Resort also features a terrace, a garden, and laundry facilities. A roundtrip airport shuttle is free (available 24 hours). Self parking is free. This 4.5-star Mourea hotel is smoke free.

  • 42 guestrooms or units
  • 2 levels
  • Dining venue
  • Bar or lounge
  • Childcare (surcharge)
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Terrace
  • Garden
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Free self parking

Transport

  • Airport: Rotorua (ROT-Rotorua Regional) (7.7 km / 4.8 mi)
  • Property shuttles: Free airport shuttle; area shuttle
  • Parking: Free self parking; extended parking available for a surcharge

Room Amenities

VR Rotorua Lake Resort offers 42 forms of air-conditioned accommodation with minibars and coffee/tea makers. Satellite televisions are provided. Bathrooms include a separate bath and shower with a deep soaking bath, a complimentary bathrobe, complimentary toiletries and a hairdryer. This Mourea hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • Deep soaking tub
  • Minibar
  • In-room dining (limited hours)
  • Private outdoor space
  • Satellite channels
  • Fridge
  • Coffee maker
  • Separate shower and tub
  • Housekeeping (daily)
  • Hairdryer
  • Bathrobes
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.

The Grill – This restaurant serves breakfast, dinner and light fare.

The Bar – On-site bar.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM

Special check-in instructions:

This property doesn't offer after-hours check-in. Guests arriving late won't be able to check in until the next morning.

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

This property doesn't offer after-hours check-in. Guests arriving after hours will have to wait until the next morning to check in.

Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • Debit cards not accepted

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: NZD 30 per person (approximately)
  • Extended parking fee: NZD 10 per night
  • On-site credit card charges are subject to a surcharge of 2.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • VR Rotorua Lake Resort
  • VR Resort
  • VR Rotorua Lake

You should know

  • VR Rotorua Lake Resort offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.

National Rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Hotel property has been rated 4 star plus, which is displayed on this page as 4.5 stars.

Official New Zealand Rating provided by Qualmark®

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.