The whole process from beginning to end was so easy, Mario is such a welcoming host, he was unable to meet us at check in but sent instructions on where to come, how to get in, and the local area. There is a bus and tram stop 5 mins walk away and 2 mins away is the metro, so very convenient. The area itself is lovely, plenty of restaurants and stores for whatever you may need, we felt very safe staying here! The bed was very comfy as was the couch and everything was clean and smelled lovely when we checked in. Mario was always there if we needed anything, we would definitely stay again if we ever get to visit Rome again!