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The Westin Ottawa

4.0 star property
Eco-certified hotel connected to the convention centre in Downtown Ottawa with 2 restaurants

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The Westin Ottawa

Photo gallery for The Westin Ottawa

Premium bedding, down duvets, pillow-top beds, in-room safe
Premium bedding, down duvets, pillow-top beds, in-room safe
Exterior
Premium bedding, down duvets, pillow-top beds, in-room safe
2 restaurants, breakfast served

Overview of The Westin Ottawa

Reviews
8.6

Excellent

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • SpaSpaSpa
  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • LaundryLaundryLaundry
  • Restaurant

Check out the area

Map
11 Colonel By Dr, Ottawa, ON, K1N 9H4
  • Popular LocationRideau Centre1 min walk
  • Popular LocationShaw Centre1 min walk
  • Popular LocationParliament Station11 min walk
  • Popular LocationOttawa Station5 min drive

Room options

View all photos for Executive Suite, 2 Double Beds, View

Premium bedding, down duvets, pillow-top beds, in-room safe

Executive Suite, 2 Double Beds, View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 1 King Bed, View

Premium bedding, down duvets, pillow-top beds, in-room safe

Executive Suite, 1 King Bed, View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, City View

Junior Suite, 1 King Bed with Sofa bed, City View | Living area

Junior Suite, 1 King Bed with Sofa bed, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Double Beds, View

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 2 Double Beds, View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Sofa bed - double
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, View

Deluxe Room, 1 King Bed, View

Deluxe Room, 1 King Bed, View

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, View

Premium bedding, down duvets, pillow-top beds, in-room safe

Premium Room, 2 Double Beds, View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, View

Premium bedding, down duvets, pillow-top beds, in-room safe

Premium Room, 1 King Bed, View

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
  • 23 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 23.4 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
  • 23.4 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
Fairmont Chateau Laurier
Pool
Spa
Pet-friendly
Restaurant
4.2 out of 5, Very good, (1586)
The price is AU$386
for 1 night
includes taxes & fees
2 May - 3 May
Fairmont Chateau Laurier

About the area

Ottawa

The Westin Ottawa puts you in the heart of Ottawa, connected to the convention centre and within a 20-minute stroll of Shaw Centre and University of Ottawa. Highlights at this eco-friendly hotel include 2 restaurants, an indoor swimming pool and a 24-hour gym. .The restaurant, Daly's Restaurant, is open for breakfast. The hotel's own lounge bar is a nice place to enjoy a drink. 473612 square feet (44000 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre and limo/town car service. Additionally, you'll find free WiFi in public areas, a coffee shop/cafe and a snack bar/deli. To-go breakfast is available on weekdays between 7:30 AM and 11:00 AM and on weekends between 7:00 AM and 11:30 AM. There's also the convenience of valet parking. .Sights within a 15-minute walk of this Downtown Ottawa hotel include Byward Market Square and Parliament Hill.

What's nearby

  • Shaw Centre - 1 min walk
  • University of Ottawa - 7 min walk
  • Byward Market Square - 7 min walk
  • Parliament Hill - 13 min walk
  • Canadian Museum of History - 4 min drive

Getting around

  • Rideau Station - 4 min walk
  • Ottawa Station - 5 min drive
  • Ottawa International Airport (YOW) - 16 min drive

Restaurants

  • Poulet Rouge Rideau Centre - 6 min walk
  • Wilfrid's - 5 min walk
  • JOEY Rideau - 5 min walk
  • Zoe's Lounge - 4 min walk
  • McDonald's - 4 min walk

About this property

The Westin Ottawa

Eco-certified hotel connected to the convention centre in Downtown Ottawa with 2 restaurants
The Westin Ottawa offers its guests an indoor pool and a 24-hour fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business centre, meeting rooms, and limo/town car service. Event space at this hotel measures 473612 square feet (44000 square metres) and includes conference space. Spa services, tour or ticket assistance, and multilingual staff are also featured at the eco-certified The Westin Ottawa. Parking is available for a fee.

This Ottawa hotel is smoke free.

  • 492 guestrooms or units
  • 24 levels
  • 2 dining venues
  • Conference rooms
  • 473612 sq ft of conference space
  • 44000 sq. m of conference space
  • Built in 1984
  • Deli
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
The Westin Ottawa offers 492 accommodations with iPod docking stations and a safe. Pillowtop beds feature down duvets and premium bedding. 50-inch LCD televisions come with cable channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include baths or showers, dressing gowns, complimentary toiletries and hairdryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 10.95 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (CAD 30 per day)
  • Limo/town car service
  • Covered valet parking on site (CAD 55 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Breakfast to-go available for a fee 7:30 AM–11:00 AM on weekdays and 7:00 AM–11:30 AM on weekends; CAD 5–25 for adults and CAD 5–25 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Daly's Restaurant
  • The Shore Club

Things to do

  • 24-hour gym
  • Indoor pool
  • Racquetball/squash
  • Shopping centre

Family friendly

  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Microwave on request
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 473,612 square feet of conference space
  • Meeting rooms

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 24 floors
  • Ballroom
  • Banquet hall
  • Built in 1984
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 50-inch LCD TV with cable channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 19

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: CAD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately CAD 5 to 25 for adults and from CAD 5 to 25 for children
  • Fee for in-room wireless Internet: CAD 10.95 per day (rates may vary)
  • Valet parking fee: CAD 55 per day (in/out privileges)
  • Off site parking fee: CAD 30 per day (0.1 mi away; open 24 hours)
  • Late check-out fee: CAD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and Union Pay. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 6:30 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ottawa Westin
Westin Hotel Ottawa
Westin Ottawa
The Westin Ottawa Hotel Ottawa
Westin Ottawa Hotel
The Westin Ottawa Hotel
The Westin Ottawa Ottawa
The Westin Ottawa Hotel Ottawa

Frequently asked questions

What is the cancellation policy at The Westin Ottawa?

The Westin Ottawa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Westin Ottawa?

As of 18 Apr 2024, prices found for a 1-night stay for 2 adults at The Westin Ottawa on 3 May 2024 start from AU$373.73, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Westin Ottawa?

Yep, The Westin Ottawa has covered valet parking with in/out privileges for CAD 55 per day.

Is there a spa on site at The Westin Ottawa?

There's no onsite spa, but this property does offer services like massages.

Does The Westin Ottawa have a pool?

The Westin Ottawa has a pool and an indoor pool. The pool is open 6:30 AM to 10:00 PM.

What makes The Westin Ottawa a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at The Westin Ottawa.

Is The Westin Ottawa family-friendly?

You bet! With amenities like a deli and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise The Westin Ottawa is a hit with families.

Does The Westin Ottawa serve breakfast?

You bet, to-go breakfast is on offer on weekdays from 7:30 AM to 11:00 AM and weekends between 7:00 AM and 11:30 AM.

Is there a free airport shuttle available at The Westin Ottawa?

No, The Westin Ottawa does not offer an airport shuttle service.

Is there a bar or restaurant at The Westin Ottawa?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Westin Ottawa?

Check-in begins at 3 PM. Check-out time is noon.

The Westin Ottawa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 577 out of 1000 reviews" "
Rating 8 - Good. 249 out of 1000 reviews" "
Rating 6 - Okay. 93 out of 1000 reviews" "
Rating 4 - Poor. 43 out of 1000 reviews" "
Rating 2 - Terrible. 38 out of 1000 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Lisa

Stayed 2 nights in Jan 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Mario

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The mall and dinning areas are very convenient
Stayed 2 nights in Dec 2023

10/10 Excellent

Pamela

Stayed 2 nights in Jan 2024

10/10 Excellent

Mani, Ottawa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location of the mall access. You really don’t have to leave the property.
Stayed 2 nights in Jan 2024

10/10 Excellent

Anne-Frédérique

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love staying there! Lots of fun amenities, friendly staff, very convenient for shopping and walking to restaurants. I highly recommend it
Stayed 1 night in Dec 2023

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, good size rooms, great views, friendly staff.
Stayed 4 nights in Dec 2023

6/10 Okay

Patricia

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023