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4.9 out of 5

"Wow! what a great location, So close to Arrowtown, but so secluded and quiet. Arrowtown is a hidden gem and still so convenient to Queenstown. " More

By a verified traveller on Tue 02 Jan 2024

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Hotel Description

At The Arrow Hotel you'll be within a 30-minute stroll of Crown Range and Millbrook Resort Golf Course. Highlights at this hotel include in-room free WiFi and Smart TVs.

Enjoy access to free bike rentals and mountain biking. Added amenities include free WiFi in public areas, laundry facilities, and ski storage. Each morning continental breakfast is served between 7:30 AM and 9:30 AM. There's also free self parking, along with the convenience of an area shuttle.

Places within a 15-minute drive of this 4-star Arrowtown hotel include Gibbston Valley Winery and Onsen Hot Pools.

Hebe Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

ToiToi Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Birch Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Poplar Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Cherry Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Arrow Hotel ratings based on 21 Verified Reviews

Review Summary
4.9 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for The Arrow Hotel

Everyone (8) Couples (11) Family (2)
5 out of 5
Wow! what a great location, So close to Arrowtown, but so secluded and quiet. Arrowtown is a hidden gem and still so convenient to Queenstown.

Posted by on 2 Jan. 2024

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5 out of 5
great time

Posted by on 4 Sep. 2023

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5 out of 5
Fantastic room. Everything about our stay was perfect.

Posted by on 26 Feb. 2023

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4 out of 5

Posted by on 2 Jan. 2023

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5 out of 5
Great place to stay

Posted by on 15 Dec. 2022

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5 out of 5

Posted by on 1 Dec. 2022

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5 out of 5
Lovely place, very well presented and great location for us

Posted by on 23 Sep. 2022

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5 out of 5
We loved our stay at The Arrow Hotel. The room was gorgeous, in a beautiful setting. The host, Dana, was really helpful. Highly recommend.

Posted by on 23 Aug. 2022

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5 out of 5

Posted by on 17 Dec. 2021

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5 out of 5
it was a lovely room

Posted by on 18 Jul. 2021

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Property Features

As a guest of The Arrow Hotel, you'll find a terrace, tour/ticket assistance, and multilingual staff. WiFi is free in public spaces. The business-friendly The Arrow Hotel also features ski storage, a garden, and a picnic area. Free self parking is available. This 4-star Arrowtown hotel is smoke free.

  • 5 guestrooms or units
  • Meeting rooms
  • Ski equipment storage
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Outdoor picnic space
  • Fireplace in lobby
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi , Wireless internet access , High-speed internet access

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Area shuttle
  • Parking: Free self parking

Room Amenities

The Arrow Hotel offers 5 air-conditioned accommodations, which are accessible via exterior corridors and feature espresso makers and safes. These individually decorated accommodations include desks. Beds feature down comforters and premium bedding. Guests can make use of the in-room full-sized refrigerators/freezers and microwaves. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. This Arrowtown hotel provides complimentary wireless Internet access. 50-inch Smart televisions come with digital channels and Netflix. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Smart television
  • Digital channels
  • Netflix
  • Refrigerator (full size)
  • Microwave
  • Espresso maker
  • Kitchenware
  • Luxury bedding
  • Down blanket
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Exterior corridor access
  • Air conditioning
  • Unique decor
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7:30 AM to 9:30 AM.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 10 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, American Express, debit cards, and cash.

  • No lifts
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Guest accommodation is not sealed after cleaning
  • Masks are not compulsory at the property

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately NZD 16 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Arrow Private Hotel
  • The Arrow Private Hotel
  • The Arrow Hotel Hotel
  • The Arrow Hotel Arrowtown
  • The Arrow Hotel Hotel Arrowtown

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.