3.5 out of 5

"Friendly helpful staff, clean rooms great location. Amazing food and drinks would definitely stay again " More

By a verified traveller on Fri 29 Sep 2017

Enter dates to see availability

Hotel Description

At Sherwood Queenstown you'll be 3.1 km (1.9 mi) from Queenstown Hill and 3.1 km (1.9 mi) from St Josephs Parish. Highlights at this hotel include a restaurant, free self parking, and a bar/lounge.

You can enjoy free WiFi, coffee/tea makers, and hairdryers, featured in all 78 rooms.

A pampering day can include deep-tissue massages and Thai massages. The restaurant, SHERWOOD, serves Modern European cuisine and is open for breakfast, brunch, lunch, and dinner. Enjoy the sauna along with access to bike rentals and yoga classes. Other amenities include free WiFi in public areas, a conference centre, and a coffee shop/café. Buffet breakfast is available daily between 7 AM and 11 AM. There's also the convenience of limited parking.

With a stay at this 3.5-star Queenstown hotel, you'll be 25.1 km (15.6 mi) from Coronet Peak Ski Area.

Lodge Queen Bunk Room

Bed Count 2 Queen Beds Maximum Occupancy 3 Max
$124 per night

Waterfall Queen Room with Mountain View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard King Room with Mountain View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Apartment

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

One Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

One Bedroom Apartment with Mountain View

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Sherwood Queenstown ratings based on 24 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0
5 out of 5

Love the eco renovation had everything we needed

Friendly helpful staff, clean rooms great location. Amazing food and drinks would definitely stay again

Posted by , from waitakere on 29 Sep 2017

Was this review helpful to you?
Comment from Hotel Management

2 Oct 2017 by Sherwood Team

Thank you for your lovely feedback Jesse. Please be assured it was our pleasure looking after you and we look forward to welcoming you back in future.

2 out of 5

birthday wekend

Pros: the bus stop was very handy and there was a curtesy van available
Cons: parking room amenities
Location: went to frankton lovely walk. got the bus and van into town
should advertise NO electric blanket. NO tv NO tissues. housekeeping didnt do service until after 5.15pm. parking was a bit of an issue as well . the fridge made a noise at night.

Posted by on 25 Sep 2017

Was this review helpful to you?
Comment from Hotel Management

2 Oct 2017 by Sherwood Team

Dear Guest, Thank you for taking your time and leaving you review here. We appreciate you have complimented our location and complimentary shuttle services into Queenstown town centre. In regards to the car parking, we understand your frustration, however we do our best in order to accommodate all our guests and have plenty of parking on the property grounds as well as the overflow parking on the top of the road behind the property, along the road and across the road which would only be a short walk back to your room. Please note that we largely trying to inform all our guests prior to the arrival, that majority of our rooms do not have the TV and it can be found in the descriptions of the in room amenities on any booking website. We do however, offer large portable tablets with our fast unlimited & complimentary internet connection. We are confident that we could have accommodated your requests for electric blanket and tissues, should this was communicated to our team. We do apologies for the issues you had experienced whilst staying with us, however should you wish to return to Queenstown, please contact us directly and we will ensure your next stay with us goes much smoother. Warm Regards, Sherwood Team

3 out of 5

Good Hotel with the Remarkables Mountain View

It was a great experience all together . Our stay was pleasant and we were warmly welcomed by the staff at the reception and immediately with in 10-15 mins after the formalities , the room is allocated to us. Room Cleanliness was good. Beds should have been better. Coffee mugs are Terrible. They are rusty and no good for taking coffee. Overall okay it needs some touch ups to get things better.

Posted by , from Sydney on 24 Sep 2017

Was this review helpful to you?
Comment from Hotel Management

2 Oct 2017 by Sherwood Team

Dear Guest, Thank you for your constructive feedback. We were pleased to hear you have been warmly welcomed and promptly accommodated to your room. We have taken all your comments on board and will work towards improving our in room amenities. We wish you best of luck and hoping that one day you can return to beautiful Queenstown and stay with us again.

4 out of 5

Girls weekend

Friendly, welcoming staff; warm cosy rooms; awesome food, excellent value for money

Posted by on 21 Sep 2017

Was this review helpful to you?
Comment from Hotel Management

2 Oct 2017 by Sherwood Team

Dear Guest, Thank you for sharing your Sherwood experience with others. We are pleased you have enjoyed your stay and are hoping we can welcome you back for another weekend away in not so distant future. Warm Regards,

5 out of 5
Awesome and honest staff got my benae through courier

Posted by on 23 Aug 2017

Was this review helpful to you?
Comment from Hotel Management

2 Oct 2017 by Sherwood Team

Thanks for your kind words! Sherwood Team

4 out of 5

A little bit hippie

A little bit hippie, very helpfull and happy staff. If your looking for somthing a bit different to your standard accommodation then this is rhe place to go. Will be back for sure!

Posted by , from invercargill on 23 Aug 2017

Was this review helpful to you?
Comment from Hotel Management

2 Oct 2017 by Sherwood Team

Thanks for your kind words Vicky. We are pleased you have enjoyed our magical place as much as we do and we can't wait to welcome you back in the nearest future! Best Wishes, Sherwood Team

4 out of 5

nice comfortable and clean

Pros: comfy and quiet
Cons: allocated car parking
Location: halfway between qtown and Frankton, close to skifields
booked at short notice, price was reasonable, hotel was clean and very comfortable, little car parking and no TV's in the rooms which was ok

Posted by , from Invercargill on 21 Aug 2017

Was this review helpful to you?
Comment from Hotel Management

2 Oct 2017 by Sherwood Team

Thank you for your review Paul! We glad you have enjoyed your stay with us and have found our rooms comfortable and clean. We appreciate you have shared our views on the TV's also. We do however have plenty of on-site with additional off site parking which is only short walk away from the rooms, but we do acknowledge that we might need some improvement in this area as when we get busy - we get busy! Thanks again Paul and we hope you can welcome you back in the near future. Warm Regards,

1 out of 5
Didn't enjoy the service or the beds was really unclean

Posted by on 20 Aug 2017

Was this review helpful to you?
Comment from Hotel Management

2 Oct 2017 by Sherwood Team

Dear Guest, We are sorry to hear your stay was not enjoyable and we would appreciate more detail regarding your comments. Best of luck & kind Regards,

1 out of 5

Never stay at Sherwood Queenstown

Pros: Nothing.
Cons: Change website and recommend for alternative life people. Maybe turn into backpackers or free accomodation for the homeless.
Location: Good location, no shops etc nearby.
Worst experience have ever had. Parking a nightmare. Reception staff unhelpful and desk unatttended regularly. Showers cold after one person usage. Room not suitable for young children. Booked two nights stayed one. No microwave to heat up food, bottles etc. Did not feel like a very secure environment.

Posted by , from New Zealand on 6 Aug 2017

Was this review helpful to you?
Comment from Hotel Management

2 Oct 2017 by Sherwood Team

Thank you for taking your time and leaving you feedback here Sue. It was disturbing for us to read that nothing at Sherwood was up to your standards and you had an unpleasant stay. We do however hope that your next choice of accommodation will be more suitable for you and we wish you best of luck in your future travels. Best Wishes, Sherwood Team

4 out of 5

NICE AND COSY

Pros: GOOD LOCATION AND REALLY LIKED THE ROOM DECOR
Cons: IT WOULD BE NICE TO HAVE A TV IN THE ROOM
Location: LOVED IT
The room was warm and cosy during winter. Did not get to use much of the hotel facilities as we only stayed for 2 nights. Good for families. Parking space was a problem at times i guess the hotel was busy when we were there. Overall enjoyed our stay at Sherwood.

Posted by , from AUCKLAND on 21 Jul 2017

Was this review helpful to you?

Property Features

Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A sauna, spa services, and a terrace are also featured at Sherwood Queenstown. The hotel can provide concierge services and wedding services. Limited free parking is available on a first-come, first-served basis. A complete renovation of Sherwood Queenstown was completed in 2014.

  • 78 guestrooms or units
  • 2 levels
  • 8 buildings
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Ski equipment storage
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Arcade/game room

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces) , Free parking nearby

Transport

  • Airport: Queenstown (ZQN-Queenstown Intl.) (4 km / 2.5 mi)
  • Parking: Free self parking

Room Amenities

Sherwood Queenstown offers 78 forms of accommodation with coffee/tea makers and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • Coffee maker
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Heating

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 11 AM.

SHERWOOD – Overlooking the garden, this restaurant specialises in Modern European cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.

Nearby Activities

Recreational amenities at the hotel include a sauna. The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals on site
  • Yoga classes/instruction on site

Spa Services

  • Deep tissue massage
  • Thai massage
  • Sports massage
  • Massages

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Roll-in shower

Hotel Policies

Check-in

  • Minimum check-in age is 18

Special check-in instructions:

The front desk is open daily from 7 AM until 11 PM
If you are planning to arrive after 11 PM, please contact the property in advance using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pets

  • No pets allowed, but service animals are welcome

Policies

Guests must contact this property in advance to reserve a parking space or a crib (infant bed). Contact the office using the information on the reservation confirmation received after booking.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: NZD 25.00 for adults and NZD 12.50 for children (approximately)
  • Late check-out fee: NZD 40.00
  • Onsite credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

You should know

  • Registered guests are the only ones allowed to be in guestrooms.

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.