4.0 out of 5

"Rooms on other floors with colleagues were much better and I will request one of these next time " More

By a verified traveller on Tue 14 Nov 2017

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Hotel Description

A family-friendly stay in Queenstown awaits you at Rydges Lakeland Resort Queenstown. Within just a 10-minute stroll, you'll find SKYCITY Wharf Casino and Steamer Wharf. Highlights at this hotel include a restaurant, an outdoor swimming pool, and free self parking.

You can enjoy plasma TVs with satellite channels, and all 165 rooms feature in-room childcare, coffee/tea makers, and free newspapers. Refrigerators and round-the-clock room service make in-room dining convenient. In-room massages, safes, and hairdryers are also available.

The restaurant, Bazaar, serves local cuisine and is open for breakfast and dinner. Reds Bar is the hotel's own bar, serving drinks along with light fare. Enjoy the sauna and kids' swimming pool. 7126 square feet (662 square metres) of event facilities include meeting rooms, and other business amenities include a business centre. Added amenities include free WiFi in public areas, laundry facilities, and ski storage. Breakfast is available daily. There's also limited parking, along with the convenience of car rentals on site.

With a stay at this 3.5-star Queenstown City Centre hotel, you'll be 16.7 km (10.4 mi) from Coronet Peak Ski Area.

Superior Twin Room, Lake View

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$127 per night

Deluxe Twin Room, Lake View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 1 Bedroom, Lake View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Double Room, Lake View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Rydges Lakeland Resort Queenstown ratings based on 965 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0
4 out of 5

Ground Floor room not best choice

Pros: Good views, pleasant walk in to town
Location: Close to lakefront so easy access to a walk with a moving view
Rooms on other floors with colleagues were much better and I will request one of these next time

Posted by , from Southland on 14 Nov 2017

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2 out of 5
The exterior and lobby of the hotel are impressive but the rooms are very dated. Hotel room was not clean and was very dusty. Balcony was tiny and the room was very loud with external noises. Hotel staff were disappointingly rude and the stay was not worth the money.

Posted by on 24 Oct 2017

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4 out of 5

Perfect view

My son and i stayed at rydges, what a special place. The building has gorgeous old world charm, we had no high expectatiins, just to relax and enjoy our time in queenstown. It was lovely to have such a beautiful lake view, and to be easy walking distance to town. If we do manage to get to queenstown again, we will stay at rydges again.

Posted by , from kerikeri on 23 Oct 2017

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4 out of 5

A great lakeside location

Staff were very professional, helpful.warm and friendly. Nothing was too much trouble. Front lounge/reception area is a very comfortable area to relax if you have some wait time. And the coffee I had while I waited was great. (and I'm fussy!) I then had only a five minute walk to the town centre tour bus pickup point. Everything you need is close.

Posted by , from Melbourne on 15 Oct 2017

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4 out of 5

Great location, great view.

Great hotel. Only negative was soundproofing wasn’t great, could hear the adjacent rooms.

Posted by on 13 Oct 2017

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2 out of 5

A shame to the Rydges hotel group

On site parking is advertised but for a hotel of this size it was just ridiculous. Rooms are a good siz with lovely views, carpet is poorly maintained. Bathrooms need to be renovated. Made the mistake of going swimming ended up with stinging eyes due to contamination. I would not chose to stay here again. I booked with Rydges taking into consideration its brand power. Unfortunately it was not up to my expectations.

Posted by , from Sydney on 13 Oct 2017

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3 out of 5

Great location, but hotel rooms feel dated.

Fantastic location easy to walk everywhere. The hotel rooms themselves feel dated. If your looking for somewhere warm, dry and a place to sleep then perfect, but if your looking for something a little bit special I would try else where.

Posted by , from Brisbane on 4 Oct 2017

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3 out of 5

Good brand but aged hotel.

Great location and comfortable beds but thats about all. The hotel is quite aged with worn, smelly carpets especially in the hallways. Bathrooms in desperate need of a refresh. Overall below expectations for a Rydges Hotel.

Posted by on 30 Sep 2017

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4 out of 5

View from the hotel is worth waling up!

Lake views, the hotel from exteriors is the most grand looking property on the wakatipu lake. Hotel room needs a bit of rennovation to catchup with the beaitiful and modern lounge, bar and restaurant. I cannot highly recommend a trip to the bar on 6th floor and the buffet restaurant bazaar. A bit of pinch on the pocket but the spread and again views make it worth it. This hotel is all about keeping the lake view on point no matter where you are. Also the short walk to city center is not only convenient but beautiful!

Posted by , from sydney on 28 Sep 2017

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4 out of 5
Great Stay, very friendly staff, always smiling and helpful. The coffee at reception to take up to the room is a great way to start the day! Good location, just a little walk to the buzz, but nicely quite as a result of being a bit of a walk (5 minutes)...Would recommend!

Posted by , from Auckland on 28 Sep 2017

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About the Rydges Lakeland Resort Queenstown

Location 38-54 Lake Esplanade, Queenstown,

Property Features

Rydges Lakeland Resort Queenstown offers its guests an outdoor pool, a sauna, and a kid's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include A business centre and a meeting room. Event space at this hotel measures 7126 square feet (662 square metres). A rooftop terrace, tour or ticket assistance, and multilingual staff are also featured at the family-friendly Rydges Lakeland Resort Queenstown. Limited free parking is available on a first-come, first-served basis. This 3.5-star Queenstown hotel is smoke free.

  • 165 guestrooms or units
  • 6 levels
  • 7126 sq ft of conference space
  • 662 sq. m of conference space
  • Dining venue
  • Bar or lounge
  • Terrace on the roof
  • Ski equipment storage
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • In-room childcare (surcharge)
  • Refrigerator


Available in some public areas: Free WiFi


Free self parking , Parking (limited spaces)


  • Airport: Queenstown (ZQN-Queenstown Intl.) (8.5 km / 5.3 mi)
  • Parking: Free self parking

Room Amenities

Rydges Lakeland Resort Queenstown offers 165 forms of accommodation with a safe and free newspapers. Refrigerators and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and a hairdryer. Plasma televisions come with Satellite channels. Additionally, rooms include an iron/ironing board and blackout curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • Plasma television
  • Satellite channels
  • Refrigerator
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy breakfast daily.

Bazaar – This restaurant specialises in local cuisine and serves breakfast, dinner and light fare. Guests can enjoy drinks at the bar. Reservations are required.

Reds Bar – This poolside bar only serves light fare. Happy hour is offered.

Late night fare is available from 24-hour room service.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna. The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snowboarding nearby
  • Water skiing nearby
  • Golfing nearby
  • Parasailing nearby
  • Rock climbing nearby
  • Snowmobiling nearby
  • Mountain biking nearby
  • Snowshoeing nearby
  • Skydiving nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Rafting nearby
  • Bicycle rentals nearby
  • Ecotours nearby
  • Segway rental/tour nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Personal motorized watercraft on site nearby
  • Sailing nearby
  • Scooter/moped rentals nearby


If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Accessible bathroom

Hotel Policies


  • Check-in time ends at midnight
  • Check-in time starts at 2 PM


  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 35.0 per night.


  • No pets allowed


Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Additional policies and fees may apply when booking more than 3 rooms. A group of any more than 3 rooms will be 100% non-refundable. Full payment is due within 24 hours of booking the reservation. To complete the reservation process and obtain additional information, please contact the office using the information on the reservation confirmation received after booking.


Guests will be asked to pay the following charges at the property:

  • Deposit: NZD100.00 per stay

The charges below are included in your overall room price:

  • Resort fee

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: NZD35.0 per night
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Rydges Lakeland Resort Queenstown
  • Rydges Lakeland Resort
  • Rydges Lakeland Queenstown
  • Rydges Lakeland
  • Rydges Lakeland Hotel Queenstown

You should know

  • The total price shown includes a resort fee.

National Rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Hotel property has been rated 3 star plus, which is displayed on this page as 3.5 stars.

Official New Zealand Rating provided by Qualmark®