4.2 out of 5

"A very well appointed room with fantastic views. Parking a bit tight but a really nice place to stay. " More

By a verified traveller on Mon 23 Jan 2017

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Hotel Description

A luxury stay in Queenstown awaits you at Oaks Shores Apartments. You'll be 2.1 km (1.3 mi) from Queenstown Hill and 2.2 km (1.4 mi) from Arrow River. Highlights at this property include a restaurant, free self parking, and a free area shuttle.

All 135 apartments feature LCD TVs with cable channels, and you can enjoy WiFi, wired Internet, and hair dryers. Premium bedding and free toiletries are nice touches to enhance your stay. Refrigerators, phones, and irons/ironing boards are also available.

The restaurant, Shores Restaurant, is open for breakfast and dinner. Enjoy the fitness center and sauna. Additionally, you'll find WiFi in public areas, laundry facilities, and ski storage. Buffet breakfast is available daily between 7:30 AM and 9:30 AM.

With a stay at this 4.5-star Queenstown property, you'll be 18 km (11.2 mi) from Coronet Peak Ski Area.

Oaks Shores Apartments ratings based on 365 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0
4 out of 5

Close to town great view

A very well appointed room with fantastic views. Parking a bit tight but a really nice place to stay.

Posted by on 23 Jan 2017

4 out of 5
Happy with all aspects of our stay at the Oaks. Would definitely recommend to friends and family. Enjoyed our stay! Thanks

Posted by , from Auckland on 15 Jan 2017

1 out of 5

nice hotel close to lake

Pros: Grit views and rooms good
Cons: Staff customer service
Location: Location a little out of town, need a car, plenty of activities in and around town
Male reception staff member rude on arrival, parking very limited and difficult, beds and rooms good, food average, great views over lake.

Posted by , from melbourne on 9 Jan 2017

5 out of 5

Nice apartment, great views, easy walk into town

Pros: Location, size of room, had restaurant and bar in wanted.
Great place to stay, nice walk into town. Friendly staff.

Posted by on 8 Jan 2017

4 out of 5

A beautiful location and experience.

Pros: The room and location were fantastic. Danni (Reception) was brilliant.
Cons: At 8.40pm on Saturday night I wanted to get a bottle of champagne sent to the room. When I rang Reception I was put on hold for a while and then told the Bar was closed so it could not be done. I walked to the bar straight after this and it was not closed and was easily able to buy a bottle of wine and take it back to the room.

Posted by , from Auckland on 13 Nov 2016

4 out of 5

Expected a bed, got an upgrade!

Pros: The upgrade was wonderful as was the free shuttle to and from the town itself.
Cons: Some small aspects of the apartment were in need of repair/maintenance and a couple of spiders had set up camp.
Location: With the free shuttle available hourly to and from the township, everything is nearby.
We stayed as part of a Wotif mystery selection and as such we expected to have a standard hotel room. This however couldn't have been further from the truth. We were upgraded to a two bedroom apartment overlooking the lake and spent two very happy nights there.

Posted by , from Invercargill on 30 Oct 2016

5 out of 5
Pros: Very comfortable and fantastic view
Cons: Hall lights to be dimmed at night.
Location: Lovely walking tracks and accessible to other activities
Great experience, but very noisy in the corridor. Views were fantastic.

Posted by , from Auckland on 26 Oct 2016

5 out of 5
Pros: Room had a view. Parking for the car, shuttle bus to town. Access to bar and food facilities. Reception staff were helpful
Cons: We had trouble finding our room from the carpark, and getting back to reception from our room
Location: Milford Sound

Posted by on 9 Oct 2016

2 out of 5

Below average

Only allowed the wifi for half hour in 24 hours even though in the ad it was published as "free internet". Booked 2 bedroom apartment but was given 1 bedroom. There is no exhaust fan in the toilet which is 2 metres away from your bed . :( But view from balcony was amazing

Posted by , from sudney on 23 Sep 2016

4 out of 5
Really enjoyed our stay just found it weird that the bottom sheet wasn't big enough for our king bed... Other than that fantastic and will definitely be staying here again

Posted by , from heriot on 7 Sep 2016

Property Features

There's a restaurant on site. Public spaces have WiFi for a fee. Oaks Shores Apartments offers its guests a sauna and a fitness center. A free area shuttle within 3 km is available. Tour/ticket assistance, barbecue grills, and ski storage are also featured at the luxury Oaks Shores Apartments. Self parking is free. This 4.5-star Queenstown apartment is smoke free.

  • 135 guestrooms or units
  • Dining venue
  • Ski equipment storage
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • BBQ grill(s)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Hotel
  • Free area shuttle
  • Laundry facilities
  • Refrigerator


Available in all rooms: WiFi (surcharge) , Wired high-speed Internet access (surcharge)

Available in some public areas: WiFi (surcharge)


Free self parking


  • Airport: Queenstown (ZQN-Queenstown Intl.) (5.1 km / 3.2 mi)
  • Property shuttles: Free area shuttle within 3 km
  • Parking: Free self parking

Room Amenities

Oaks Shores Apartments offers 135 accommodations with hair dryers and irons/ironing boards. Beds feature premium bedding. 50-inch LCD televisions come with cable channels. Bathrooms include showers and complimentary toiletries. In-room wired and wireless high-speed Internet access is available for a surcharge. Business-friendly amenities include desks and phones.

  • LCD television
  • Cable channels
  • Refrigerator
  • Luxury bedding
  • Shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 9:30 AM.

Shores Restaurant - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Nearby Activities

Recreational amenities at the apartment include a sauna and a fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Cross-country skiing nearby
  • Snowboarding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby
  • Surfing/boogie boarding nearby
  • Rafting nearby
  • Kayaking nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Skydiving nearby
  • Ecotours nearby

Hotel Policies


  • Check-out by 10 AM

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 44.00 per night.
  • Cribs (infant beds) are available for NZD 44.00 per night.


  • No pets allowed


Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Please note that this property charges a fixed percentage fee on credit and debit card transactions. For details, please contact the hotel using the number provided in the booking confirmation.

  • Pets not allowed
  • Minimum check-in age is
  • American Express
  • Diners Club
  • MasterCard
  • Visa
  • Check-in time starts at
  • Check-out time is

Mandatory Fees and Taxes

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 75.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: NZD 20 for adults and NZD 14 for children (approximately)
  • Fee for in-room wireless Internet: NZD 18.00 per 24-hour period (rates may vary)
  • Fee for in-room high-speed Internet (wired): NZD 18.00 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: NZD 18.00 per 24-hour period (rates may vary)
  • Crib (infant bed) fee: NZD 44.00 per night
  • Rollaway bed fee: NZD 44.00 per night
  • Onsite credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Oaks Shores
  • Oaks Shores Apartments Queenstown
  • Oaks Shores Queenstown
  • Oaks Shores Hotel Queenstown
  • Oaks Shores Apartments Apartment Queenstown
  • Oaks Shores Apartments Apartment

Awards & Affiliations

Green / Sustainable Property
This property participates in Qualmark, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

National Rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Apartment property is rated 4 star plus and is displayed on this page as 4.5 stars.

Official New Zealand Rating provided by Qualmark®