Featured Image
1/71 Featured Image


Get an overview of this hotelFamily-friendly Queenstown hotel in Queenstown City Centre with restaurant

A family-friendly stay in the heart of Queenstown awaits you at Novotel Queenstown Lakeside. Within steps you'll find Williams Cottage and Church of St Peters. Highlights at this hotel include a restaurant, a bar/lounge, and a spa tub.

All 273 rooms feature LCD TVs with satellite channels, and you can enjoy balconies or patios, WiFi, and wired Internet. Dining in is an option with 24-hour room service, and minibars provide refreshments. Pillow menus and free toiletries are nice touches to enhance your stay. Coffee/tea makers, in-room childcare, and free newspapers are also available.

Hotel Amenities

Hotel Amenities

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and high-speed wireless Internet access is available for a surcharge. Event facilities measuring 646 square feet (60 square meters) include a meeting room. This family-friendly hotel also offers a spa tub, tour/ticket assistance, and multilingual staff. Onsite parking is available (surcharge).

Novotel Queenstown Lakeside has designated areas for smoking.

  • 24-hour front desk 
  • Total number of rooms - 273 
  • Number of floors - 4 
  • Restaurant 
  • Free newspapers in lobby 
  • Express check-out 
  • Designated smoking areas 
  • Computer station 
  • Designated smoking areas (fines apply) 
  • One meeting room 
  • Luggage storage 
  • Express check-in 
  • Concierge services 
  • Valet parking (surcharge) 
  • Safe-deposit box at front desk 
  • Conference space size (feet) - 646 
  • Self parking (surcharge) 
  • Number of buildings/towers - 1 
  • Spa tub 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • WiFi (surcharge) 
  • Tours/ticket assistance 
  • Laundry facilities 
  • Multilingual staff 
  • Porter/bellhop 
  • Conference space size (meters) - 60 
  • Ski storage 
  • Garden 

Family Friendly Amenities

  • Family Hotel  
  • Laundry facilities  
  • In-room childcare (surcharge)  


Available in all rooms: Wireless internet access ( 15.00 NZD per night ), Wired internet access ( 15.00 NZD per night )

Available in some public areas: Wireless internet access ( 15.00 NZD per night )


Self parking (surcharge), Valet parking (surcharge)

Room Amenities

  • Pay movies 
  • Balcony or patio 
  • Phone 
  • Minibar 
  • Coffee/tea maker 
  • Private bathroom 
  • Hair dryer 
  • Shower/tub combination 
  • Satellite TV service 
  • Desk 
  • Iron/ironing board 
  • In-room safe (laptop compatible) 
  • Climate control 
  • Free newspaper 
  • Daily housekeeping 
  • Free toiletries 
  • Connecting/adjoining rooms available 
  • In-room childcare (surcharge) 
  • Cribs/infant beds available 
  • WiFi (surcharge) 
  • Wired high-speed Internet access (surcharge) 
  • Room service (24 hours) 
  • Pillow menu 
  • LCD TV 

Where to Eat

Breakfast is available for a surcharge and served each morning between 6 AM and 10:30 AM.

Elements - This restaurant serves breakfast and dinner. A children's menu is available.

24-hour room service is available.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Downhill skiing nearby 
  • Cross-country skiing nearby 
  • Snowboarding nearby 
  • Snowshoeing nearby 
  • Snowmobiling nearby 
  • Rafting nearby 
  • Kayaking nearby 
  • Sailing nearby 
  • Bicycle rentals nearby 
  • Hiking/biking trails nearby 
  • Mountain biking nearby 
  • Skydiving nearby 
  • Parasailing nearby 
  • Personal motorized watercraft on site 
  • Ecotours nearby 
  • Ski lessons available nearby 
  • Ski equipment rental shops nearby 
  • Golf lessons available nearby 


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible parking 
  • In-room accessibility 
  • Accessible path of travel 
  • Accessible bathroom 
  • Roll-in shower 

Hotel Policies


Check-in time starts at 2 PM

Check-in time ends at 5:30 AM

Minimum check-in age is 18


Check-out time is 11 AM

Payment types

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No rollaway/extra beds available

Additional policies and fees may apply when booking more than 7 rooms. For more details, please contact the office using the information on the reservation confirmation received after booking.


You'll be asked to pay the following charges at the hotel:
  • Deposit: NZD 100 per night
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Hotel Name

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. Children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

National Rating

Official New Zealand Rating provided by Qualmark®

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 stars and is displayed on this page as 4.0 stars.

Sorry, we seem to have had an issue loading our review content. Try again?