Featured Image
1/58 Featured Image
Room type

Standard Room, 2 Double Beds

Max Occupancy: 4 guests (up to 3 children)

Superior Room, 1 King Bed

Max Occupancy: 2 guests (up to 1 child)

Superior Room

Max Occupancy: 4 guests (up to 3 children)

Room, Lakeside

Max Occupancy: 4 guests (up to 3 children)

Standard Room, 1 King Bed, Lakeside

Max Occupancy: 2 guests (up to 1 child)

Standard Room, 1 King Bed

Max Occupancy: 2 guests (up to 1 child)

Get an overview of this hotelFamily-friendly Queenstown hotel in Queenstown City Centre with restaurant

A family-friendly stay in the heart of Queenstown awaits you at Novotel Queenstown Lakeside. Within steps you'll find Williams Cottage and Church of St Peters. Highlights at this hotel include a restaurant, a bar/lounge, and a spa tub.

All 273 rooms feature LCD TVs with satellite channels, and you can enjoy balconies or patios, WiFi, and wired Internet. Minibars provide refreshments, and 24-hour room service is also available. Nice touches to enhance your stay include free toiletries and pillow menus. Additionally, coffee/tea makers, in-room childcare, and free newspapers are available.

Hotel Amenities

Hotel Amenities

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and high-speed wireless Internet access is available for a surcharge. Event facilities measuring 646 square feet (60 square meters) include a meeting room. This family-friendly hotel also offers a spa tub, tour/ticket assistance, and multilingual staff. Parking is available onsite for a surcharge.

Novotel Queenstown Lakeside has designated areas for smoking.

  • 24-hour front desk 
  • Total number of rooms - 273 
  • Number of floors - 4 
  • Restaurant 
  • Free newspapers in lobby 
  • Express check-out 
  • Designated smoking areas 
  • Designated smoking areas (fines apply) 
  • Computer station 
  • Luggage storage 
  • One meeting room 
  • Express check-in 
  • Concierge services 
  • Valet parking (surcharge) 
  • Safe-deposit box at front desk 
  • Self parking (surcharge) 
  • Conference space size (feet) - 646 
  • Number of buildings/towers - 1 
  • Spa tub 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Tours/ticket assistance 
  • WiFi (surcharge) 
  • Laundry facilities 
  • Multilingual staff 
  • Porter/bellhop 
  • Conference space size (meters) - 60 
  • Ski storage 
  • Garden 

Family Friendly Amenities

  • Family Hotel  
  • Laundry facilities  
  • In-room childcare (surcharge)  

Internet

Available in all rooms: Wireless internet access ( NZD15.00 per night ), Wired internet access ( NZD15.00 per night )

Available in some public areas: Wireless internet access ( NZD15.00 per night )

Parking

Self parking (surcharge), Valet parking (surcharge)

Room Amenities

  • Pay movies 
  • Balcony or patio 
  • Phone 
  • Minibar 
  • Coffee/tea maker 
  • Private bathroom 
  • Hair dryer 
  • Shower/tub combination 
  • Satellite TV service 
  • Iron/ironing board 
  • Desk 
  • In-room safe (laptop compatible) 
  • In-room climate control (air conditioning) 
  • Free newspaper 
  • Daily housekeeping 
  • Free toiletries 
  • Connecting/adjoining rooms available 
  • In-room childcare (surcharge) 
  • Cribs/infant beds available 
  • WiFi (surcharge) 
  • Wired high-speed Internet access (surcharge) 
  • Room service (24 hours) 
  • Pillow menu 
  • LCD TV 

Where to Eat

Breakfast is available for a surcharge and served each morning between 6 AM and 10:30 AM.

Elements - This restaurant serves breakfast and dinner. A children's menu is available.

24-hour room service is available.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby 
  • Golfing nearby 
  • Downhill skiing nearby 
  • Cross-country skiing nearby 
  • Snowboarding nearby 
  • Snowmobiling nearby 
  • Snowshoeing nearby 
  • Rafting nearby 
  • Kayaking nearby 
  • Sailing nearby 
  • Hiking/biking trails nearby 
  • Mountain biking nearby 
  • Skydiving nearby 
  • Parasailing nearby 
  • Personal motorized watercraft on site 
  • Ecotours nearby 
  • Ski lessons available nearby 
  • Ski equipment rental shops nearby 
  • Golf lessons available nearby 

Accessibility

To make requests for specific accessibility needs, complete the "Special or Accessibility Requests" section of "Trip Preferences" when you book your hotel.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time starts at 2 PM

Minimum check-in age is 18

Check-in time ends at 5:30 AM

Check-out

Check-out time is 11 AM

Payment types

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No rollaway/extra beds available

Additional policies and fees may apply when booking more than 7 rooms. For more details, please contact the office using the information on the reservation confirmation received after booking.

Fees

You'll be asked to pay the following charges at the hotel:
  • Deposit: NZD 100 per night
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: NZD 32.00 for adults and NZD 16.00 for children (approximately)
  • Fee for in-room wireless Internet: NZD 15.00 per night (rates may vary)
  • Fee for in-room high-speed Internet (wired): NZD 15.00 per night (rates may vary)
  • Fee for wireless Internet in public areas: NZD 15.00 per night (rates may vary)
  • Self parking fee: NZD 11.00 per night (in/out privileges)
  • Valet parking fee: NZD 20.00 per night (in/out privileges)
  • Rollaway beds are available for an additional fee
  • Onsite credit card charges are subject to a surcharge
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Lakeside Novotel
  • Lakeside Novotel Queenstown
  • Novotel Lakeside
  • Novotel Lakeside Hotel
  • Novotel Lakeside Hotel Queenstown
  • Novotel Lakeside Queenstown
  • Novotel Queenstown
  • Novotel Queenstown Lakeside
  • Queenstown Lakeside
  • Queenstown Novotel
  • Novotel Gardens Queenstown
  • Novotel Queenstown Lakeside Hotel Queenstown
  • Novotel Queenstown Lakeside Hotel

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. Children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

National Rating

Official New Zealand Rating provided by Qualmark®

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 stars and is displayed on this page as 4.0 stars.

Sorry, we seem to have had an issue loading our review content. Try again?