4.5 out of 5

"Friendly staff and very helpful with queries. Close and a easy walk to town centre. Comfortable stay and good selection for the buffet breakfast. " More

By a verified traveller on Sun 08 Oct 2017

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Hotel Description

A luxury stay in Queenstown awaits you at Millennium Hotel Queenstown. Within just a 10-minute stroll, you'll find Arrow River and St Josephs Parish. Highlights at this family-friendly hotel include a restaurant, a bar/lounge, and a spa tub.

LCD TVs with satellite channels are featured in all 220 rooms, and you can enjoy WiFi, wired Internet, and coffee/tea makers. Minibars provide refreshments, and in-room dining is easy with amenities like refrigerators and round-the-clock room service. Free weekday newspapers, safes, and hairdryers are also available.

The restaurant, The Observatory, serves local cuisine and is open for breakfast and dinner. Enjoy the fitness centre and sauna. 0 square feet (0 square metres) of event facilities include 3 meeting rooms, and other business amenities include a 24-hour business centre. Additionally, you'll find WiFi in public areas, laundry facilities, and ski storage. Buffet breakfast is available daily between 6 AM and 10 AM. There's also the convenience of self parking.

With a stay at this 4.5-star Queenstown City Centre hotel, you'll be 16.4 km (10.2 mi) from Coronet Peak Ski Area.

Superior Double

Bed Count 1 King Bed Maximum Occupancy 3 Max
$154 per night

Superior Twin

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Suite Breakfast Included

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Double Breakfast Included

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Twin Breakfast included

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Millennium Hotel Queenstown ratings based on 998 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0
4 out of 5

Great location

Friendly staff and very helpful with queries. Close and a easy walk to town centre. Comfortable stay and good selection for the buffet breakfast.

Posted by , from Wellington on 8 Oct 2017

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4 out of 5

Easy walk into central Queenstown

Pros: Staff
Cons: Smokers standing outside the front door was awful as you had to walk through a cloud of smoke everytime you came and went to the hotel!
Staff were excellent. We did a late booking due to a flight cancellation and they gave us the best room they could as we had children with us.

Posted by on 29 Sep 2017

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1 out of 5

Would never stay in this hotel again,

much better accomodation out there for the price. Smelly dirty looking carpet, room had no views of snow or mountains or lake view, two singe beds put together peddled as double bed. no tooth paste or toothbrush. Burnt coffee in the restaurant. The only good amenities were wifi and really good free flowing hot water in the shower; that is some respite,,

Posted by on 26 Aug 2017

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2 out of 5

management is not professional

Pros: location and receptionists
Cons: managers need to be trained properly. and the restaurant chef was rude.
Location: very close to the town.
The house keeping staff forgot to put on the sheet for the quilt. I didn't realise that until very late night when I went to bed. The receptionist fixed the problem immediately after I called him.That was good for the receptionist. But the hotel management never replied me officially or gave me an apology after I wrote a complaint this issue to the management of the hotel. I confirmed with that receptionist who already had given my complaint to his manager. This is very unprofessional for such a big hotel.

Posted by , from auckland,nz on 25 Aug 2017

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Comment from Hotel Management

30 Aug 2017 by Dinesh

Dear Tom, Thank you for your feedback on your recent. Our Housekeeping Manager was trying to get in touch with you next day but you were out for most of the day. I agree that a letter should have been placed in your room which I apologise for. We do take pride in our service and standard and clearly it was lapsed in this instance. We hope to offer you a better experience on your next stay. Regards Dinesh Gandhi Operations Manager

2 out of 5

In need of a revamp

We travelled from wellington. Considering the cost equivalent. That would of paid for a very good room with great views in other parts of nz. Our original room we were placed in had mould in bathroom,stains on blankets and very dusty. I requested another room and i can not complain about service but the price and condition of room was very far apart . In addition. The tv reception was not clear and a inquiry was lodged with recotion to look into. Great people and apologetic.

Posted by , from new zealand on 17 Aug 2017

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Comment from Hotel Management

21 Aug 2017 by Dinesh

Dear Luke, Thank you for your feedback and photographs from your recent stay. I am disappointed to see this and have forwarded the issues to our Executive Housekeeper. This is not our usual standard and I hope that you will see the other positive feedback from other guests. Our Executive housekeeper has dealt with the staff who cleaned your room and have provided further training to avoid this situation in future. We sincerely hope to provide you with a better experience on your next visit. Regards Dinesh

4 out of 5

Great location, shuttle bus awesome

Great location, shuttle bus awesome Bathroom needs an extractor fan Clothes drying rack would be handy to have in each room cupboard for use when needed

Posted by on 17 Aug 2017

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Comment from Hotel Management

21 Aug 2017 by Dinesh

Dear Guest, Thank you for your feedback on your recent. We are pleased to know that you enjoyed your stay. All our bathrooms have extractor fans and there is clothing line available right above the bathtub which is always handy for our guests. We look forward to welcoming you back to Millennium in Queenstown. Regards Dinesh

5 out of 5

returned visitors

We loved it so much last time we returned for our Holidays again. Location,room,breakfast buffet,courtesy van all make our stay fantastic. For the price great place to stay!

Posted by , from christchurch on 19 Jul 2017

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Comment from Hotel Management

28 Jul 2017 by Dinesh

Hi David, It was pleasure having you back and we are pleased to know that you receive the same level service. We look forward to welcome you again. Regards Dinesh Gandhi Operations Manager

4 out of 5

Nice hotel, but don't pay too much

We stayed for a skiing week and it was pretty good. It's a nice hotel, newer and a bit smaller than the Copthorne across the road, but similar in most respects. It was a comfortable place, generally very nice. A few minor negatives: Not much of a view from the rooms Service at the restaurant at dinner was slow There are maintenance problems with the lifts. Only one or two out of the four were working for the whole week All up: recommend, but don't pay any more than for any of the other hotels in the same area.

Posted by , from Sydney on 17 Jul 2017

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Comment from Hotel Management

8 Aug 2017 by Dinesh

Dear ski nut, Thank you for your feedback on your recent stay. We appreciate your valuable feedback and apologise regarding the inconvenience caused due to the lifts. It was an expected outage which took longer than anticipated. We hope that you enjoyed rest of your stay in Queenstown. Regards

5 out of 5

winter ball

great value for money, staff superb, hotel and room clean will stay again

Posted by on 5 Jul 2017

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Comment from Hotel Management

8 Aug 2017 by Dinesh

Dear guest, Thank you for your feedback and rating. We appreciate your kind words and look forward to welcoming you back. Regards

5 out of 5

Nice Hotel in great location

Pros: Everything
Cons: Nothing
Location: A short walk into town
A quick one night stay with my 2 daughters. Friendly helpful staff, super comfy beds, well equipped rooms and super yummy breakfast.

Posted by on 4 Jul 2017

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Comment from Hotel Management

8 Aug 2017 by Dinesh

Dear Guest, Thank you for your feedback and rating. We are pleased to know that you had a comfortable stay with us. We look forward to having you back with us. Regards Dinesh Gandhi Operations Manager

About the Millennium Hotel Queenstown

Location 32 Frankton Road, Queenstown, 9300

Property Features

Millennium Hotel Queenstown offers its guests a jacuzzi, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is available in public spaces for a fee. Business amenities include A 24-hr business centre and meeting rooms. Event space at this hotel measures 0 square feet (0 square metres). Multilingual staff, ski equipment storage, and a garden are also featured at the luxury Millennium Hotel Queenstown. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4.5-star Queenstown hotel is smoke free.

  • 1 building
  • 220 guestrooms or units
  • 5 levels
  • 3 conference rooms
  • 0 sq ft of conference space
  • 0 sq. m of conference space
  • Built in 1996
  • Dining venue
  • Bar or lounge
  • Childcare (surcharge)
  • Ski equipment storage
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Queenstown (ZQN-Queenstown Intl.) (6.9 km / 4.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Millennium Hotel Queenstown offers 220 forms of air-conditioned accommodation with minibars and a safe. 32-inch LCD televisions come with Satellite channels and pay-per-view films. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and a hairdryer. Queenstown's hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Films for purchase
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10 AM.

The Observatory – Overlooking the garden, this restaurant specialises in local cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a jacuzzi, a sauna and a fitness centre. The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snowboarding nearby
  • Golfing nearby
  • Parasailing nearby
  • Mountain biking nearby
  • Skydiving nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Rafting nearby
  • Bicycle rentals nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Golf lessons available nearby
  • Kayaking nearby

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 0.00 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Additional policies and fees may apply when booking more than 4 rooms. For more details, please contact the office using the information on the reservation confirmation received after booking.

  • Only service animals are allowed
  • Union Pay
  • Parking height restrictions apply

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between NZD21 and NZD28 per person (approximately)
  • Fee for in-room wireless Internet: NZD 5.00 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: NZD 5.00 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: NZD 5.00 per 24-hour period (rates may vary)
  • Self-parking fee: NZD10.00 per night
  • Rollaway bed fee: NZD0.00 per night
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Millennium Hotel Queenstown
  • Millennium Queenstown
  • Millennium - Queenstown Hotel Queenstown
  • Queenstown Millennium Hotel

You should know

  • Children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

National Rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Hotel property has been rated 4 star plus, which is displayed on this page as 4.5 stars.

Official New Zealand Rating provided by Qualmark®