Room type

Room, 1 King Bed, Garden View

Max Occupancy: 3 guests (up to 1 child)

Standard Double Room, 2 Double Beds

Max Occupancy: 4 guests (up to 2 children)

Superior Room, 2 Queen Beds, Lake View

Max Occupancy: 4 guests (up to 2 children)

Superior Room, 1 King Bed, Lake View

Max Occupancy: 3 guests (up to 1 child)

Get an overview of this hotelFamily ski hotel with 2 restaurants

A family-friendly stay in Queenstown awaits you at Mercure Queenstown Resort. Within a 30-minute stroll, you'll find SKYCITY Wharf Casino, Steamer Wharf, and TSS Earnslaw Steamship. Highlights at this ski hotel include 2 restaurants, an outdoor swimming pool, and free self parking.

You can enjoy LCD TVs with satellite channels, and all 148 rooms feature WiFi, wired Internet, and coffee/tea makers. Minibars provide refreshments, and in-room dining is easy with amenities like refrigerators and round-the-clock room service. Nice touches to enhance your stay include bathrobes and free toiletries. Free newspapers, safes, and hair dryers are also available.

The restaurant, Rises Restaurant, is open for breakfast. The hotel's own beach bar and bar/lounge are nice places to enjoy a drink. Enjoy the fitness center, spa tub, and sauna. 3272 square feet (304 square meters) of event facilities include 3 meeting rooms and conference space, and other business amenities include a business center. Other amenities include WiFi in public areas, wired Internet in public areas, and a coffee shop/café. Breakfast is available daily between 6 AM and 10 AM. There's also the convenience of a ski shuttle.

With a stay at this 3.5-star Queenstown hotel, you'll be 18 km (11.2 mi) from Coronet Peak Ski Area.

Hotel Amenities

Hotel Amenities

After a day on the snow, enjoy a relaxing soak in the spa tub and an invigorating swim in the outdoor swimming pool. This hotel's ski shuttle (surcharge) will get you to the slopes in no time. At the end of the day, order après-ski drinks at the hotel's bar.

Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Public areas are equipped with high-speed wired and wireless Internet access (surcharge). This ski hotel also offers ski storage, a sauna, and a fitness center. Complimentary self parking is available on site.

Mercure Queenstown Resort is a smoke-free property.

  • Sauna 
  • Free newspapers in lobby 
  • Fitness facilities 
  • Bar/lounge 
  • Total number of rooms - 148 
  • 24-hour front desk 
  • Multilingual staff 
  • Babysitting or childcare 
  • WiFi (surcharge) 
  • Wired (high-speed) Internet access - surcharge 
  • Breakfast available (surcharge) 
  • Business center 
  • Conference space 
  • Ski shuttle (surcharge) 
  • Tours/ticket assistance 
  • Luggage storage 
  • Laundry facilities 
  • Dry cleaning/laundry service 
  • Meeting rooms 
  • Beach bar 
  • Porter/bellhop 
  • Safe-deposit box at front desk 
  • Free self parking 
  • Conference space size (meters) - 304 
  • Number of meeting rooms - 3 
  • Number of restaurants - 2 
  • Conference space size (feet) - 3272 
  • Smoke-free property 
  • Spa tub 
  • Outdoor pool 
  • Barbecue grill(s) 
  • Coffee/tea in lobby 
  • Coffee shop or café 
  • Television in lobby 
  • Wedding services 
  • Elevator/lift 
  • Fireplace in lobby 
  • Garden 
  • Snack bar/deli 
  • Ski storage 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Snack bar/deli  
  • Laundry facilities  
  • Babysitting or childcare  
  • Refrigerator  


Available in all rooms: WiFi (surcharge) , Wired internet access (10 NZD per 2 hours surcharge)

Available in some public areas: Wireless internet access ( 10 NZD per hour ), Wired high-speed internet ( 5 NZD per hour )


Free self parking

Room Amenities

  • Free newspaper 
  • Refrigerator 
  • Minibar 
  • Coffee/tea maker 
  • Daily housekeeping 
  • Private bathroom 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Shower/tub combination 
  • Satellite TV service 
  • Desk 
  • LCD TV 
  • Iron/ironing board 
  • In-room safe 
  • Cribs/infant beds available 
  • Climate control 
  • WiFi (surcharge) 
  • Wired high-speed Internet access (surcharge) 
  • Room service (24 hours) 

Where to Eat

Breakfast is available for a surcharge and served each morning between 6 AM and 10 AM.

Vista Restaurant - This restaurant overlooks the ocean. Guests can enjoy drinks at the bar. A children's menu is available.

Rises Restaurant - Overlooking the ocean, this restaurant serves breakfast only. A children's menu is available.

24-hour room service is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Downhill skiing nearby 
  • Cross-country skiing nearby 
  • Snowboarding nearby 
  • Snowmobiling nearby 
  • Snowshoeing nearby 
  • Kayaking nearby 
  • Sailing nearby 
  • Rafting nearby 
  • Mountain biking nearby 
  • Bicycle rentals nearby 
  • Scooter/moped rentals nearby 
  • Hiking/biking trails nearby 
  • Skydiving nearby 
  • Parasailing nearby 
  • Ecotours nearby 
  • Ski lessons available nearby 
  • Ski equipment rental shops nearby 
  • Golf lessons available nearby 
  • Segway rental/tour nearby 


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible path of travel 
  • Accessible bathroom 
  • Roll-in shower 
  • Accessible parking 
  • In-room accessibility 
  • Accessibility equipment for the deaf 

Hotel Policies


Check-in time starts at 2 PM


Check-out time is 11 AM

Payment types

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.


The charges below are included in your overall room price:
  • Resort fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for in-room high-speed Internet (wired): NZD 10 (for 2 hours, rates may vary)
  • Fee for wireless Internet in public areas: NZD 10 per hour (rates may vary)
  • Fee for high-speed Internet (wired) in public areas: NZD 5 per hour (rates may vary)
  • Late check-out fee: NZD 20
  • Deposit: NZD 50 per stay
  • In-room safe fee: NZD 50 per stay
  • Rollaway bed fee: NZD 44 per night
  • Onsite credit card charges are subject to a surcharge
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

A resort fee is included in the total price displayed. Children 15 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

National Rating

Official New Zealand Rating provided by Qualmark®

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 3 star plus and is displayed on this page as 3.5 stars.

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