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4.2 out of 5
Very good!
See all 292 wotif Reviews

"Close to buses. Great views great breakfast. Very disappointed that parking cost $20 per night which was not mentioned when booking. This is disappoin ... " More

By a verified traveller on Sun 21 Apr 2024

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Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max
AU$135* Per night/room 1 May - 2 May

Premium Room, Multiple Beds, Lake View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 1 King Bed, Lake View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, Multiple Beds, Lake View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Premium Room, 2 Double Beds, Lake View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, Multiple Beds

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Holiday Inn Queenstown Frankton Road, an IHG Hotel ratings based on 292 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Queenstown Frankton Road, an IHG Hotel

Everyone (116) Couples (124) Family (42)
4 out of 5
Close to buses. Great views great breakfast. Very disappointed that parking cost $20 per night which was not mentioned when booking. This is disappointing for a motel complex.

Posted by on 21 Apr. 2024

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Comment from Hotel Management

21 Apr. 2024 by Neeraj Parmar - Duty Manager

Hi Werner,Thank you for taking the time to share your experience.We always aim to provide clear information upfront, and we regret if this was not communicated effectively at the time of your booking. We appreciate your feedback as it helps us improve our service. We hope to welcome you back in the future and make your next stay even better.Best regards,Neeraj Parmar - Duty Manager

4 out of 5

Posted by on 4 Jan. 2024

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Comment from Hotel Management

11 Jan. 2024 by Nuttapong Chaiyawong (IQ) - Duty Manager

Thank you for choosing us! We appreciate your feedback. If there's anything specific you feel we can improve, please let us know. We hope to welcome you back soon.

5 out of 5
No onsite free parking.

Posted by on 30 Nov. 2023

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Comment from Hotel Management

25 Dec. 2023 by Nuttapong Chaiyawong(IQ)

We appreciate your feedback. We look forward to welcoming you again

5 out of 5
Great location.

Posted by on 5 Sep. 2023

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Comment from Hotel Management

5 Sep. 2023 by Anshul Nagpal (Operations Manager)

Dear Gerald, Thank you for taking the time to share your feedback. Its great to read that you had a wonderful stay with us and enjoyed our prime location. We look forward to welcoming you back to the Holiday Inn Queenstown in the near future.Sincere Regards,

4 out of 5

Posted by on 31 Jul. 2023

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Comment from Hotel Management

3 Aug. 2023 by Holiday Inn Queenstown

Dear Cristine, Thank you for taking the time to share your feedback. Hope you enjoyed our prime location. We look forward to welcoming you back to the Holiday Inn Queenstown in the near future.

2 out of 5
Booked a double room but beds were seperate which wasn’t ideal for my partner and I. One of the electric blankets wasnt working on one the beds. The shower wouldn’t drain properly so would overflow and we’d have to use our towels making them single use. House keeping comes at 10am which woke us 2 times during our stay which we would’ve liked a little longer sleep in due to being away from home and not sleeping well. Pillows and bed sheets were shocking. Called reception for bottles of water and only had sparkling. Reception were very nice though.

Posted by on 27 Jul. 2023

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Comment from Hotel Management

27 Jul. 2023 by Anshul Nagpal (Operations Manager)

Thank you for staying with us, we very much appreciate your comments regarding your stay at Holiday Inn Queenstown. We always aim to deliver a great experience, and we are gutted when we don’t meet expectations fully. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. Warm regards,

4 out of 5
Good location, excellent staff and service, good food, great views, good parking space. Bed wasn’t very comfortable and also lack of storage space. There is literally nowhere to put suitcases and only one very small wardrobe cupboard.

Posted by on 21 Jul. 2023

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Comment from Hotel Management

24 Jul. 2023 by Front Office Team

Dear Milos, We very much appreciate your comments regarding your stay at the Holiday Inn Queenstown. I am delighted to read that you had a wonderful stay with us, and our friendly team made sure that you were well looked after. Thank you for taking the time to share your feedback about the bed, room and wardrobe sizes. Passed on your comments to the concerned departments and make sure we improve on this. Team will look forward to welcoming you back to the Holiday Inn Queenstown in the near future. Sincere Regards,HIQ Reception

5 out of 5
Beautiful views and property is nice and clean!

Posted by on 10 Jul. 2023

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Comment from Hotel Management

10 Jul. 2023 by Anshul Nagpal (Operations Manager)

Thank you for taking the time to share your feedback. Its great to read that you had a wonderful stay with us and enjoyed our prime location with stunning views and cleanliness of the premises. We look forward to welcoming you back to the Holiday Inn Queenstown in the near future.

5 out of 5

Posted by on 24 Mar. 2023

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Comment from Hotel Management

23 Apr. 2023 by Anshul Nagpal (Operations Manager)

Thank you for taking the time to share your feedback. Hope you had a wonderful stay with us and enjoyed our prime location. We look forward to welcoming you back to the Holiday Inn Queenstown in the near future.

4 out of 5
Lovely quiet place to stay

Posted by on 5 Feb. 2023

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