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4.4 out of 5

"magic memories - 30 years since my wedding reception at the 'Sheraton in 1993', different but same. " More

By a verified traveller on Fri 16 Feb 2024

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Hotel Description

A family-friendly stay in the heart of Brisbane awaits you at Sofitel Brisbane Central. Within just a 10-minute stroll, you'll find Queen Street Mall and Roma Street Parkland. Highlights at this hotel include a full-service spa, a restaurant, and an outdoor swimming pool.

A pampering day can include deep-tissue massages and hot stone massages along with body wraps, body scrubs, and aromatherapy. The café, Chouchou, is open for breakfast and brunch. Cuvée is the hotel's own bar, serving drinks along with light fare. Enjoy the gym and pool loungers. 14273 square feet (1326 square meters) of event facilities include 13 meeting rooms and a conference center. Other amenities include free WiFi in public areas, a coffee shop/cafe, and a snack bar/deli. Buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM. There's also valet parking, along with the convenience of an area shuttle.

Sights within a 15-minute walk of this Brisbane Central Business District hotel include Eagle Street Pier and Brisbane City Botanic Gardens.

Superior Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 3 Max
AU$245* Per night/room 31 Mar. - 1 Apr.

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Luxury Room, 1 King Bed, Mountain View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Luxury Double Room, 2 Double Beds, Mountain View

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Classic Suite, 1 King Bed with Sofa bed (Classic)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Sofitel Brisbane Central ratings based on 344 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Sofitel Brisbane Central

Everyone (262) Business (5) Couples (41) Family (22) Other (1)
5 out of 5
magic memories - 30 years since my wedding reception at the 'Sheraton in 1993', different but same.

Posted by on 16 Feb. 2024

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Comment from Hotel Management

2 Mar. 2024 by Reservation Agent

Bonjour Philip,Thank you for the review. Glad to hear that your stay was enjoyable.

3 out of 5

Posted by on 21 Jan. 2024

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Comment from Hotel Management

25 Jan. 2024 by Tom A

Merci John!

5 out of 5

Posted by on 30 Dec. 2023

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Comment from Hotel Management

25 Jan. 2024 by Tom A

Merci Gregory!

5 out of 5
One staff member Katelyn Barret went out of her way to make our trip extra special

Posted by on 25 Dec. 2023

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Comment from Hotel Management

23 Jan. 2024 by Tom A

Merci Catherine! I will be sure to pass on your positive feedback to Katelyn.

4 out of 5
Nice location and rooms. Staff were great

Posted by on 1 Dec. 2023

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5 out of 5
Good property

Posted by on 30 Nov. 2023

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5 out of 5
Really nice staff; everything was clean; great service.

Posted by on 24 Sep. 2023

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Comment from Hotel Management

27 Sep. 2023 by Thomas Annand

Bonjour,We very much appreciate your comments regarding your stay at the Sofitel Brisbane Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Thomas AnnandLuxury & Guest Experience ManagerSofitel Brisbane Central0468 566 719

5 out of 5
Reception extremely welcoming and assisted me with the building and surroundings. Excellent restaurant with friendly staff

Posted by on 20 Sep. 2023

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Comment from Hotel Management

27 Sep. 2023 by Thomas Annand

Bonjour,We very much appreciate your comments regarding your stay at the Sofitel Brisbane Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Thomas AnnandLuxury & Guest Experience ManagerSofitel Brisbane Central0468 566 719

5 out of 5
Sometimes room service could be a bit late.

Posted by on 12 Sep. 2023

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Comment from Hotel Management

28 Oct. 2023 by Tom A

Merci Andrew!

5 out of 5
No negatives

Posted by on 5 Sep. 2023

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Comment from Hotel Management

8 Sep. 2023 by Tom A

Merci Elenor! We are glad you had a magnifique stay!

About the Sofitel Brisbane Central

Location 249 Turbot Street, Brisbane, QLD 4000

Property Features

Sofitel Brisbane Central offers its guests a full-service spa, an outdoor pool, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 14273 square feet (1326 square meters) and includes a conference center. A rooftop terrace, tour/ticket assistance, and a vending machine are also featured at the family-friendly Sofitel Brisbane Central. For a fee, parking is available. This Brisbane hotel is smoke free.

  • 416 guestrooms or units
  • 30 levels
  • 14273 sq ft of conference space
  • 1326 sq m of conference space
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Beauty salon
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • In-room childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi , Internet access in public areas - high speed , Internet access in public areas - surcharge

Parking

Self parking (surcharge) , Valet parking (surcharge) , Free parking nearby

Transport

  • Train station: Brisbane Central Station (0.7 km / 0.4 mi)
  • Property shuttles: Area shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Sofitel Brisbane Central offers 416 accommodations with safes and complimentary newspapers. Each accommodation is individually decorated. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers, bathrobes, designer toiletries, and complimentary toiletries. This Brisbane hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • In-room dining (24 hours)
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Bathtub or shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique decor
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM.

Chouchou - This café serves breakfast, brunch, and light fare.

Suzette - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Cuvée - This bar serves light fare only. Open select days.

24-hour room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 7
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Prenatal massage
  • Steam room in spa

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 85 per day.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • One child stays free
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Children stay free - maximum age 11
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 15–45 for adults, and AUD 15–45 for children
  • Covered self parking fee: AUD 47 per night
  • Covered valet parking fee: AUD 57 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 85 per day
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sofitel Brisbane Central
  • Sofitel Hotel Brisbane Central
  • Accor Brisbane Central
  • Brisbane Sofitel
  • Sofitel Brisbane Central Hotel Brisbane
  • Sofitel Brisbane Central Hotel
  • Sofitel Central Hotel
  • Sofitel Central
  • Sofitel Brisbane Central Hotel
  • Sofitel Brisbane Central Brisbane
  • Sofitel Brisbane Central Hotel Brisbane

You should know

  • Pool access available from 6:00 AM to 9:00 PM.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.