- Liked: Staff & service, property conditions & facilities
- Disliked: Cleanliness
The room looks modern and with super convenient location. The staffs were friend but we had key issue during check-in. While our room door could not open, we went out for a walk during the wait time. However, the cleanness is super terrible. First of all, the garbage bin was full of garbage from prior guests. During the night while showering, we have noticed all the big towers in our room has disgusting brown color stain (coffee? blood? ).. No one at reception nor room service answered our phone. No one at reception as well during night. Cleanness is a huge issue at this hotel. Will not recommend especially this is rated Expedia VIP access hotel.