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4.3 out of 5

"The property is in a great location on Courtenay Place, lots of dining options around and buses at the front door. The key instructions worked perfec ... " More

By a verified traveller on Wed 04 Jan 2023

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Hotel Description

Courtenay Village puts you in the heart of Wellington, steps from Wellington Central Business District and within a 10-minute stroll of Te Papa. Highlights at this hotel include in-room kitchens, washers/dryers, and free WiFi.

This smoke-free hotel offers free WiFi in public areas, express check-in, and express check-out. Added amenities include an elevator.

Attractions within a 10-minute drive of this 3.5-star Te Aro hotel include Cuba Street Mall and Interislander Ferry Terminal.

Apartment, 2 Bedrooms, Balcony

Bed Count 1 Full Bed Maximum Occupancy 4 Max
AU$227* Per night/room 5 Apr. - 6 Apr.

Apartment, 3 Bedrooms, Balcony

Bed Count 1 King Bed Maximum Occupancy 6 Max

Courtenay Village ratings based on 118 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Courtenay Village

Everyone (73) Couples (4) Family (41)
2 out of 5
Property was very dusty. Dirty vents and the high beams were coated in dust and cobwebs, didn't look like they'd been cleaned for at least a year. Husband and son spent an uncomfortable stay full of sneezing, red itchy eyes and taking a ton of zertec. We rate it a 2.5 star experience. Would not recommend.

Posted by on 11 Dec. 2023

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Comment from Hotel Management

7 Jan. 2024 by Hailey

Kia Ora Victoria,Thank you for taking the time to write to us with your feedback. We are disappointed to hear that your recent experience with us was less than satisfactory, and please be assured that this is not up to Courtenay Village’s usual standards. The issues raised have been addressed, ensuring that we will do our best that this will not happen again.We hope to welcome you back in the future.Nga Mihi,HaileyCustomer Service Team

5 out of 5
The property is in a great location on Courtenay Place, lots of dining options around and buses at the front door. The key instructions worked perfectly. The lift was a bit old and seemed dodgy but worked. The apartment was very large and overlooked a quiet back street. Full kitchen, 2 separate bedrooms, and lots of space. Would recommend.

Posted by on 4 Jan. 2023

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Comment from Hotel Management

25 Jan. 2023 by Sebastian

Kia ora Anne-Marie, Thank you for taking the time to write about your experience with us. We are very happy to hear we were able to provide you with a comfortable and convenient stay in central Wellington and look forward to welcoming you back again soon. Ngā mihiSebastian Operations Manager

5 out of 5
Just what we were looking for.

Posted by on 26 Dec. 2022

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Comment from Hotel Management

25 Jan. 2023 by Sebastian

Kia ora Alex, Thank you for taking the time to provide feedback on your recent stay. We are glad you enjoyed your stay with us and look forward to welcoming you back again soon. Ngā mihi Sebastian Operations Manager

4 out of 5
Good postion for everything we needed to attend

Posted by on 11 Oct. 2022

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4 out of 5
Good sized apartment. Very comfortable beds. So close to many good dining options

Posted by on 19 Jul. 2022

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Comment from Hotel Management

22 Jul. 2022 by Village

Kia ora Elaine, Thank you for taking the time to write about your experience with us. We are very happy to hear we were able to provide you with a comfortable and convenient stay in central Wellington and look forward to welcoming you back again soon. Kind Regards, Balaji Customer Service Manager

5 out of 5

Posted by on 4 Apr. 2021

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4 out of 5
We liked the apartment layout, and the location. It was easy to walk to most of the places we wanted to see, or it was just a short uber ride. We found a few things were lacking... a second bedside table in the main bedroom would be handy. A dustpan or vacuum would be good to keep the place tidy inbetween when the cleaners come. Specially when staying with children. And instructions for the washing machine would be great as we couldn't figure it out.

Posted by on 15 Mar. 2020

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Comment from Hotel Management

19 Mar. 2020 by T

Dear Guest, Many thanks for your feedback, we will take your comments on board for review by the team. We are very happy to read you enjoyed your stay with us. Warm regards, Tamara

4 out of 5
Had everything u needed dishwasher, drier, washing machine. The thing we didn’t like was there was no parking anywhere apart from paid parking on the street

Posted by on 4 Jan. 2020

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Comment from Hotel Management

6 Jan. 2020 by T

Dear Guest, Unfortunately the building doesn't provide car parking, but we hope you found it easy to find parking. We're happy to read you enjoyed your stay with us. Warm regards, Tamara

3 out of 5

Posted by on 30 Dec. 2019

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Comment from Hotel Management

3 Jan. 2020 by T

Dear Guest, Thanks for staying with us and for the rating. Kind regards, Tamara

5 out of 5
Wonderful stay at Courtenay Village! The amenities were perfect for traveling with a family - top location right in the heart of the Te Papa area, but the apartment was set back from the road so it was wonderfully quiet for such a busy part of town. Appreciated the kitchen, washer/dryer, blackout blinds and TV. Great communication and friendliness from the folks on the phone too.

Posted by on 11 Nov. 2019

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Comment from Hotel Management

11 Nov. 2019 by T

Dear Guest, We are delighted to read your feedback and see you had a wonderful experience staying with us. We agree the location of the apartment is excellent for visiting many of Wellington's attractions and is still so quiet for the central city. Warm regards, Tamara

Property Features

Courtenay Village offers its guests express check-in, express check-out, and an elevator. Public spaces have free WiFi. This 3.5-star Wellington hotel is smoke free.

  • 10 guestrooms or units
  • Express check-in
  • Express check-out
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Wellington Station (2 km / 1.2 mi)

Room Amenities

Courtenay Village offers 10 accommodations with washers/dryers and hair dryers. Rooms open to balconies. Accommodations offer separate sitting areas and include dining tables. Accommodations at this 3.5-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Smart televisions come with satellite channels. Additionally, rooms include irons/ironing boards and portable fans. Housekeeping is provided weekly.

  • In-room kitchen
  • Washer and dryer
  • Private balcony
  • Sitting area
  • Flat-screen television
  • Satellite channels
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Electric kettle
  • Kitchenware
  • Shower
  • Cribs (free)
  • Housekeeping (weekly)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Heating
  • Portable fan
  • Ensuite bathroom
  • Wardrobe or closet

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

There is no front desk at this property. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and lockbox information. Guests can access their accommodation through a private entrance.

This property does not have a front desk. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email before arrival with check-in information and lockbox information. Guests can access their accommodation through a private entrance.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 45.0 per stay.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. The property is professionally cleaned. Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • No front desk
  • Guests will receive an email with special check-in instructions
  • Debit cards not accepted
  • Private entrance
  • Guest will receive an email before arrival 2 weeks
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: NZD 45.0 per stay
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Courtenay Village
  • Courtenay Village Apartment
  • Courtenay Village Apartment Wellington
  • Courtenay Village Wellington
  • Courtenay Village Hotel
  • Courtenay Village Wellington
  • Courtenay Village Hotel Wellington

You should know

  • Guests may experience noise disturbance due to nearby construction work.

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.