The picture shown on their website is completely different from what we saw and experienced. The front desk staff are very friendly, approachable and will do everything you request within reason, without them I would rate this property quite low. The lack of staff also made a big difference in our experience as the restaurant and bar area was shut, therefore, we had to go to Blue Palawan Resort which is just next door. The room allocated to us was good, it was next to the pool, bar and restaurant but we weren't able to use these facilities due to lack of staff. Breakfast experience was really good. The staff who manned this area are really friendly and nice. Our last day breakfast was excellent. We requested to be moved to another room because of the constant thumping noise coming from the neighbouring resort, through no fault of the hotel but they accommodated our request.