A day of pampering at Maroma Spa by Guerlain (Opening November 2023) can include deep-tissue massages, detox wraps, and body wraps along with access to the sauna and spa tub. The restaurant, Casa Mayor, serves Mexican cuisine and is open for breakfast, lunch, and dinner. Freddy's Bar is the hotel's own cocktail bar, serving drinks along with lunch and dinner. Spend the day at the private beach where you'll find sun loungers, and enjoy the onsite outdoor swimming pool and 24-hour gym. Additionally, you'll find free WiFi in public areas, free use of bicycles, and laundry facilities. Free cooked-to-order breakfast is available daily between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities such as food and water bowls. There's also free valet parking, along with the convenience of an airport shuttle.
Places within a 30-minute drive of this 5-star Maroma hotel include Puerto Morelos Town Square and Puerto Morelos Reef.
Simply walk outside to feel the sun on your face at the white sand beach. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Maroma, A Belmond Hotel, Riviera Maya, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities like scuba diving and sailing. Free breakfast is served daily. There are 2 restaurants on site, along with a grocery/convenience store. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a beach bar. A computer station is on site and WiFi is free in public spaces. This luxury hotel also offers an outdoor pool, a 24-hour fitness center, and a garden. Limited free parking is available on a first-come, first-served basis. A complete renovation of Maroma, A Belmond Hotel, Riviera Maya was completed in December 2022. Smoking is allowed in designated areas at this 5-star Playa del Carmen hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Free valet parking , Parking (limited spaces)
Maroma, A Belmond Hotel, Riviera Maya offers 72 accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Rooms open to furnished patios. Beds feature down comforters and premium bedding. A pillow menu is available. Flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries. This Playa del Carmen hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include espresso makers and complimentary bottled water. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.
Guests are served free cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
Casa Mayor - This beachfront restaurant specializes in Mexican cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.
Freddy's Bar - This cocktail bar specializes in Mexican cuisine and serves lunch and dinner. Open daily.
Woodend by Curtis Stone - This beach restaurant serves dinner only. Open daily.
Bambuco - This beachfront cocktail bar specializes in Mexican cuisine and serves lunch only. Open daily.
Late night fare is available from 24-hour room service.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Maroma, A Belmond Hotel, Riviera Maya offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Parties and events are allowed on site. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Belmond Protects (Belmond).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.