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Hotel Description

At Pacific Palms Resort you'll be 3.7 km (2.3 mi) from Round 1 Bowling and Amusement and 3.8 km (2.4 mi) from Puente Hills Mall. Highlights at this resort include 2 restaurants, a full-service spa, and a golf course.

A day of pampering can include deep-tissue massages, body wraps, and body scrubs along with access to the sauna and spa tub. For a drink, you can stop by the resort's own lounge bar. Enjoy the outdoor swimming pool, gym, spa tub, and sauna. 45000 square feet (4181 square meters) of event facilities include meeting rooms and conference space, and other business amenities include a business center. Plus you'll find free WiFi in public areas and laundry facilities. Cooked-to-order breakfast is available on weekdays between 7:00 AM and 11 AM and on weekends between 7 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle.

Attractions within a 20-minute drive of this City of Industry resort include Brea Mall and California State University, Fullerton.

Deluxe Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max
AU$353* Per night/room 30 Mar. - 31 Mar.

Executive Room, City View, Executive Level

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, Mountain View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, City View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Executive Room, Mountain View, Executive Level

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Property Features

Pacific Palms Resort offers its guests a full-service spa, a golf course, and an outdoor pool. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A business center and meeting rooms are available. Event space at this resort measures 45000 square feet (4181 square meters) and includes conference space. A health club, a spa tub, and a sauna are also featured at the business-friendly Pacific Palms Resort. Self parking is free. This La Puente resort is smoke free.

  • 292 guestrooms or units
  • 11 levels
  • 2 dining venues
  • Meeting rooms
  • 45000 sq ft of conference space
  • 4181 sq m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator (on request)
  • Microwave (on request)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Valet parking (surcharge) , Free RV, bus, truck parking

Transport

  • Train station: Walnut Industry Station (9.7 km / 6 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking and RV/bus/truck parking; valet parking available for a surcharge

Room Amenities

Pacific Palms Resort offers 292 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. LED televisions are featured in guestrooms. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Microwaves, refrigerators, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Private balcony
  • LED television
  • Premium channels
  • Refrigerator available
  • Microwave available
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:00 AM to 11 AM and on weekends from 7 AM to 10:30 AM.

Pacific Palms Resort has 2 restaurants serving breakfast, lunch, and dinner.

Spa Services

  • Body treatments
  • Facial treatments
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Minimum age to access spa is 16
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Steam room in spa

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight

Special check-in instructions:

An adult age 18 or older must assume all liability for the booking. Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 35.0 per day.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 40 per pet, per night
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and cash.

For guests' safety, the property includes a first aid kit in each accommodation.

  • No cots (infant beds) available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • gap period enforced between guest stays 72 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property follows sanitisation practices of SafeStay (AHLA - USA)
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10–24.95 per person
  • Valet parking fee: USD 14 per night
  • Pet fee: USD 40 per pet, per night
  • Service animals are exempt from fees
  • An in-room refrigerator is available for an additional fee
  • In-room microwave fee: USD 35 per night
  • Rollaway bed fee: USD 35.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Pacific Palms
  • Pacific Palms City Of Industry
  • Pacific Palms Resort
  • Pacific Palms Resort City Of Industry
  • Palms Pacific
  • Palms Pacific Resort
  • Palms Resort
  • Pacific Palms Resort La Puente
  • Pacific Palms La Puente
  • Resort Pacific Palms Resort La Puente
  • La Puente Pacific Palms Resort Resort
  • Resort Pacific Palms Resort
  • Pacific Palms
  • Pacific Palms Resort Resort
  • Pacific Palms Resort La Puente
  • Pacific Palms Resort Resort La Puente

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

The property is a member of Preferred Hotels & Resorts.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.