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4.5 out of 5

"The lifts were Always a long waiting " More

By a verified traveller on Sun 18 Feb 2024

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Hotel Description

City Garden Hotel Makati puts you in the heart of Makati, within a 20-minute stroll of Power Plant Mall and Ayala Center. Highlights at this hotel include 2 restaurants, a full-service spa, and an outdoor swimming pool.

The restaurant, Bistro, is open for breakfast, brunch, and lunch. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the gym, sauna, and pool loungers. A meeting room, a conference center, and a business center are among the business amenities offered. Added amenities include free WiFi in public areas and laundry facilities. Buffet breakfast is available daily between 6:00 AM and 10:30 AM. There's also free valet parking, along with the convenience of car rentals on site.

With a stay at this 4-star Makati Downtown hotel, you'll be 1.4 km (0.9 mi) from Ayala Museum and 3.4 km (2.1 mi) from Bonifacio High Street.

No View Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$66* Per night/room 30 Mar. - 31 Mar.

Executive Deluxe Queen

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Deluxe Twin

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Executive Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Executive Twin Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Deluxe Queen

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

City Garden Hotel Makati ratings based on 16 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for City Garden Hotel Makati

Everyone (8) Couples (3) Family (2)
4 out of 5
The lifts were Always a long waiting

Posted by on 18 Feb. 2024

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Comment from Hotel Management

21 Feb. 2024 by GM Tim

Thank you for sharing to us your feedback and we have noted down the concern on the lifts. Rest assured that we do our best to make sure that we provide periodic maintenance so that our lifts are functioning well at all times.

4 out of 5
My TV didn't work for a while. The Internet didn't wotk for first hour I didn't know that Level Two was a Restaurant until I was leaving ! Loved the pool & spa. The staff are fantastic

Posted by on 12 Jan. 2024

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Comment from Hotel Management

15 Jan. 2024 by GM Tim

Thank you for your feedback and we apologize for any minor inconveniences pertaining to the TV and internet. Rest assured we have rectified the concern and we look forward in welcoming you soon.

5 out of 5
I liked the convenience of being able to walk to all the bars and entertainment areas

Posted by on 12 Nov. 2023

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Comment from Hotel Management

16 Nov. 2023 by GM Tim

Thank you for sharing to us your positive feedback and we are glad you enjoyed the hotel's convenient location. We look forward in seeing you back soon.

5 out of 5
Outside the hotel was darty

Posted by on 2 Nov. 2023

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Comment from Hotel Management

6 Nov. 2023 by GM Tim

Thank you for the positive feedback and we are really glad you had a wonderful stay. We are all looking forward in welcoming you back soon.

5 out of 5
The staff were always helpful, they did everything they could to help. The room was spacious and comfortable The wifi was reliable The food was well made and nicely presented. The breakfast egg station was always the highlight

Posted by on 23 Aug. 2023

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Comment from Hotel Management

24 Aug. 2023 by GM tim

Thank you Anthony for sharing to us your wonderful experiences during your stay. We will continue to provide the best service we can and look forward in serving you once again.

5 out of 5

Posted by on 13 Nov. 2022

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5 out of 5

Posted by on 10 Nov. 2022

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5 out of 5
Hello my kids love the pool the man at the pool is very helpful keeps a good eye on the kids

Posted by on 21 Sep. 2022

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Comment from Hotel Management

22 Sep. 2022 by GM Tim

Thank you for choosing to stay with us and we are glad you enjoyed our hotel's roof deck pool and our employee's engagement. I shall personally ensure our pool man is aware of your positive feedback and we look forward in welcoming you back.

4 out of 5

Posted by on 21 Sep. 2022

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5 out of 5
Very clean and comfortable

Posted by on 5 May 2022

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Comment from Hotel Management

6 May 2022 by GM Tim

Thank you for choosing to stay with us and we are absolutely delighted to know you had a great time. We look forward in welcoming you back soon.

Property Features

City Garden Hotel Makati offers its guests a full-service spa, an outdoor pool, and a sauna. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. A business center and a meeting room are available. A fitness center, a rooftop terrace, and tour/ticket assistance are also featured at the business-friendly City Garden Hotel Makati. Self parking and valet parking are free. Smoking is allowed in designated areas at this 4-star Makati hotel.

  • 1 building
  • 160 guestrooms or units
  • 23 levels
  • 2 dining venues
  • Built in 2000
  • Terrace on the roof
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking , Free parking nearby

Transport

  • Train station: Gil Puyat Station (2.7 km / 1.7 mi)
  • Parking: Free valet parking and self parking

Room Amenities

City Garden Hotel Makati offers 160 air-conditioned accommodations with minibars and safes. 32-inch LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Connecting rooms available
  • Wardrobe or closet
  • Toothbrush and toothpaste

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:30 AM.

Bistro - This restaurant serves breakfast, brunch, and lunch. Guests can enjoy drinks at the bar.

Encima - This poolside restaurant serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Room service (during limited hours) is available.

Spa Services

  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for PHP 700.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at City Garden Hotel Makati

Policies

The hotel requires the credit card holder to be present at check-in. The name on the credit card used to make the booking must match the name on the reservation, and the same credit card used when booking must be presented at check-in. The credit card holder must present valid government-issued ID.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. Onsite parties or group events are strictly prohibited.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

  • Children stay free
  • Service animals not allowed
  • Number of children who can stay for free – 2
  • Debit cards
  • UnionPay
  • Events/parties not allowed
  • Staffed front desk
  • Smoke detector
  • Security system
  • Children stay free - maximum age 11
  • Property is not currently implementing any enhanced cleaning measures
  • Property is not currently implementing any guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PHP 1000 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PHP 520 for adults and PHP 260 for children
  • Rollaway bed fee: PHP 700.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • City Garden Hotel
  • City Garden Hotel Makati
  • City Garden Makati
  • Hotel Makati City
  • Makati City Garden
  • Makati City Garden Hotel
  • Makati City Hotel
  • City Garden Hotel Makati Metro Manila
  • Makati City Garden Hotel
  • City Garden Hotel Makati Metro Manila
  • City Garden Hotel Makati Hotel
  • City Garden Hotel Makati Makati
  • City Garden Hotel Makati Hotel Makati

You should know

  • Pool access available from 6:00 AM to 11:00 PM.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.