- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly. Pool was great. Front desk was exceptional
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Located in New Paltz, Hampton Inn by Hilton New Paltz is in the city center. G. Steve Jordan Gallery and DM Weil Gallery are cultural highlights, and some of the area's activities can be experienced at New Paltz Golf Course and Apple Greens Golf Course. Looking to enjoy an event or a game while in town? See what's happening at Loren Campbell Memorial Field or Richard L. Skimin Memorial Baseball Field.
Arrived around 3:30 a little before the 4pm check in. They had 4 house keepers call out that day so they were behind, said a room would be available around 4/4:30. I started checking back in after 4:30 passed and still nothing, after I started seeing others that got there after me get rooms ahead of me I went back up. And they checked me in to a room, at 5 pm after waiting an hour and a half. I had the flu and only went to the hotel to sleep instead of driving between destinations, the hour and a half waiting well after check in and estimated time was brutal. All the families waiting were very irritated. Had I known I would have booked a different hotel for sure. Outside of the fiasco of checking in, everything else was fine.