"Good price, key pick up and drop off could be done differently and we had some noisy neighbours for our stay. All In all neat and tidy apartment. " More

By a verified traveller on Mon 29 May 2017

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Hotel Description

At Shoal Bay Beachclub Apartments you'll be steps from Tomaree National Park and 3.2 km (2 mi) from Dutchies Beach. Highlights at this property include an outdoor swimming pool, and in-room kitchens and washers/dryers.

You can enjoy an LCD TV with digital channels, and each apartment features a furnished balcony, a sitting area and a DVD player. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a hob. A video game console and an iron/ironing board are also available.

This smoke-free apartment offers tour/ticket assistance and a lift. Added amenities include laundry facilities. There's also the convenience of free self parking.

Sights within a 20-minute walk of this 4-star Nelson Bay property include West Nelson Bay and Nelson Head Lighthouse.

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Shoal Bay Beachclub Apartments ratings based on 40 Verified Reviews

Review Summary
2.6 out of 5 2.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 2.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Shoal Bay Beachclub Apartments

Everyone (39) Family (1)
1 out of 5

looks good from outside

Pros: 0
Cons: READ ABOVE0O
Location: O
where to start, no door handle on ded 2,handle broken on toilet door, toilet did not flush,laundry smelt like raw sewer. thats just for starters.

Posted by , from mallabula on 27 Nov. 2017

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1 out of 5
The place was nothing like the pictures and was also advised that we were situated in town to then find or we were at least half an hour walk from town.. Took nearly an hour to even the keys.. We didn't even end up staying there and paid for a decent hotel in the middle of town as we have a newborn baby and cannot breaking those distances I the middle of winter.. Was also advised we were suppose to pay a $20 cash fee to security to get the key, I'm sure the tax department would like to know about that!!!

Posted by on 26 Jun. 2017

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4 out of 5

Affordable and tidy

Good price, key pick up and drop off could be done differently and we had some noisy neighbours for our stay. All In all neat and tidy apartment.

Posted by , from Maitland NSW on 29 May 2017

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2 out of 5
Not happy about the $20 we had to pay to collect the keys after 5pm.

Posted by on 21 May 2017

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1 out of 5

Worst holiday Apartment

It was the worst hotel stay of my life! I took my three year old for the weekend and the guests above us were yelling, fighting and screaming till 4am also there was no soap for us to even clean ourselves when having a shower. Will never be returning.

Posted by , from Sydney on 7 May 2017

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2 out of 5

This is no way a Beach Club!

Pros: Nothing! And I wouldn't consider buy oone of these units as they have been upgraded very cheaply!
Cons: Don't call it a "Beach Club" as it is only a block of units! The attitude of the women in the office at Winnings could be better.
Location: Nothing nice about location, very ordinary
On arrival we could not find a where to check-in. We rang the number of the "Beach Club" as we thought we must have been in the wrong place, as the address took us to a block of units, only to find that we had to collect the keys from Winnings Holiday Accommodation up the road. The woman who I was talking to in the office said "You should read the fine print! It tells you there!", while the woman at the other desk was trying to put her two cents in about it aswell. I showed them a copy of my itinerary that I had printed off the Wotif site, and nowhere there does it say to collect the keys from there. While we were discussing this a man came in and was discussing the same thing and stated that he found them hard to find! Got told "Enjoy your one night!" After getting keys, we were disappointed that the block of units, which had For Sale signs surrounding it from several different Real Estates, was infact the "Beach Club"! It's a very basic block of units with a pool, no views (apart from the backyard of the townhouse next door) and a bathroom you can't swing a cat in. Although the beds were comfy and the linen was clean, the bathroom walls had hairs on them (probably from the cleaning cloth used after previous people left), sliding doors were dirty (on outside, but hadn't been cleaned for ages by the look of it) and there was spatterings of something (possibly coke) high on wall near the bathroom door and on back of bathroom door. All in all, a very disappointing place to stay

Posted by , from Sydney on 30 Apr. 2017

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1 out of 5

Don't stay here

Upon entry to the foyer we were overcome with a pungent odour. Which increased when we entered the lift. The whole complex smelt like mould. No surprise when we opened our room, the same smell. It was unpleasant and nauseating. We had to air the room by opening the sliding doors. And consequently has to suffer the influx of mosquitoes. Wood rot in bathroom cabinet. Minimal nessecities supplied. The unit was overpriced and is definitely only a 1 star. Don't stay here!!!

Posted by , from Sydney on 24 Apr. 2017

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2 out of 5

Big price - no dice

Pros: Proximity to the Diggers Club and the beach.
Cons: Fly screens, give the A/C a clean, provide soap or at least charge a whole lot less.
Location: 2 mins drive to the shops, beach a 5 min walk.
We stayed at the Shoal Bay Beachclub Apts on 1/4/17. We were given a room on the groundfloor and were immediately shocked as to the shabbiness of the place - scuffed walls, tired couch which could've told a story or two, curtains faded as thin as paper. Next surprise was the lack of fly screens; fairly crucial when you're across the road from a swamp. There was no soap in the bathrooms, the a/c was so dusty I had to turn it off and the toilet seat had deep, dirty gouges on its surface. I've stayed in worse places....but they also cost less than a burger and chips at the local Wests Club. Shoal Bay will be revisited, but not this tired, dirty heap.

Posted by , from Wauchope on 3 Apr. 2017

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1 out of 5

Nice appartment. Shame about traffic noise & guest

Don't forget your soap & toiletries. Get to the real estate b4 it closes $20 extra charge after hours. Security guy is a F...w.. .

Posted by , from O'S on 6 Mar. 2017

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2 out of 5

Very Poor Atitude

Pros: Nothing
Cons: The attitude of the staff, Cleanliness, attention to detail.
When i checked in. I was asked for my credit card so they could take a pre-authorisation of $100 which is standard. But then i was asked to also write out all my credit card details on a form including the 3 digit number on the back of the card. I asked why i had to do this when they already had swiped my credit card and taken a $100 pre-authorisation. The lady was very rude and said if i do any damage over $100 they need my card details to claim. I said that's not right you now have my details from the swipe you did. She said that's the rules. I said i am worried about the security of my credit card details. She said we shred it after you check out. I then got to my unit and it was very hot. I went to turn on the AC only to discover the remote had no batteries in it. I rang the office and got the same lady who said you will have to come down and get some batteries of us. (it was a 10min drive away with scarce parking). I said why wasn't the room checked for this to which she said with a very rude tone. "Sir, if the last guest didn't tell us there were no batteries in the remote how are we supposed to know?" I said that maybe your cleaners should have a check list. She replied "Do you want batteries or not!" I was quite angry with her attitude so i told her i would fix it myself and hung up. Also the AC filters were filthy and i had to clean them to get it to work properly. I will never stay here again!!!!!!

Posted by , from Gold Coast on 26 Feb. 2017

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About the Shoal Bay Beachclub Apartments

Location 2-6 Shoal Bay Road, Nelson Bay, NSW 2315

Property Features

Shoal Bay Beachclub Apartments offers its guests an outdoor pool, tour or ticket assistance, and laundry facilities. The front desk is open around the clock. Self parking is free. This 4-star Nelson Bay apartment is smoke free.

  • 1 building
  • 21 guestrooms or units
  • 3 levels
  • Self-service laundry
  • Tour and ticket information
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Kitchen
  • Laundry facilities
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave
  • DVD player

Parking

Free self parking

Transport

  • Airport: Newcastle, NSW (NTL-Williamtown) (36.6 km / 22.8 mi)
  • Parking: Free self parking

Room Amenities

Shoal Bay Beachclub Apartments offers 21 forms of air-conditioned accommodation with washers/dryers and DVD players. Rooms open to furnished balconies. This accommodation offers separate sitting areas. LCD televisions come with digital channels and video game consoles. Accommodation at this 4-star apartment has kitchens with full-sized fridge/freezers, hobs, microwaves and kitchenware and utensils.

  • In-room kitchen
  • Washer and dryer
  • Private balcony (furnished)
  • Sitting area
  • LCD television
  • Digital channels
  • DVD player
  • Fridge (full size)
  • Microwave
  • Hob
  • Dishwasher
  • Kitchenware
  • Gaming console
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 4 PM
  • Minimum check-in age is 18

Special check-in instructions:

There is no front desk at this property. If you are planning to arrive after 4 PM, please contact the property in advance using the information on the booking confirmation.

Guests should collect their keys from Winning Holidays, Bay Village Shopping Centre, 47 Shoal Bay Road, Shoal Bay. Office hours are 9 AM to 5 PM on weekdays and 9 AM to 4 PM on Saturdays. Closed Sundays and public holidays. After-hours key collection incurs a surcharge. For more information please contact the property using the details on the booking confirmation.

This property does not have a front desk. Guests arriving after 4 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No cots (infant beds) available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee: AUD 20

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Shoal Bay Beachclub Apartments Apartment
  • Shoal Bay Beachclub Apartments

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Alcohol isn't served at Shoal Bay Beachclub Apartments.